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I waited 9 weeks last year, and when I finally got through to the IRS, they just told me it was "in process" and to keep waiting. This year I used Claimyr (https://claimyr.com) to get through to an agent after waiting 5 weeks. Got connected in about 15 minutes instead of spending hours on hold. The agent was able to tell me exactly what was happening and when to expect my refund. Worth every penny to not sit on hold for 3+ hours.
I might try that if nothing changes by next week. Getting really frustrated with the wait and no information.
Have you checked your account transcript on the IRS website? Sometimes that will show pending refund info even when WMR doesn't update. Look for an 846 code with a date - that's your refund date.
I tried but can't seem to access my transcript online. Says something about not being able to verify my identity. Might have to request it by mail which takes even longer š¤¦āāļø
Topic 152 is just a general refund information topic - not bad at all. But if you're really concerned and want definitive answers, calling the IRS directly is your best bet. I spent 3 hours on hold last week before hanging up, then tried https://Claimyr.com and got connected to an agent in about 15 minutes. They confirmed my return was just in normal processing despite my bars disappearing. Totally worth it for the peace of mind.
That's good to know! If I don't see any movement by next week I might try that. The anxiety of waiting is killing me lol
The PATH Act delays refunds with certain credits until at least February 15th, and that's just when they START releasing them. With the CTC you mentioned, your return is likely just in the verification queue. Most people with disappeared bars and Topic 152 get their refunds within 7-14 days after that happens.
I remember last year when I used H&R Block, they had a similar verification process that confused me. From what I've gathered from tax forums, these extra verification steps are actually beneficial - they're checking for common errors that trigger IRS reviews. In my previous experience, the returns that went through these extra checks actually processed faster because they had fewer issues when they reached the IRS. Have you tried checking your tax transcript directly from the IRS website? That might give you more insight than WMR.
According to the TurboTax support forum at https://ttlc.intuit.com/, this is a known issue with the 2024 software. It's related to their enhanced error-checking algorithm. The forum suggests this happens most often with returns claiming certain credits or with self-employment income. It doesn't cause delays by itself, but it might be flagging something in your return that could cause a delay. Check out the IRS processing issues page at https://www.irs.gov/newsroom/irs-operations for current known processing delays.
I had the same issue and finally got through to the IRS after using Claimyr (https://claimyr.com). Waited on hold for over 3 hours the traditional way with no luck, but Claimyr got me connected to an agent in about 25 minutes. The agent told me there was a small verification flag on my account that was causing the delay, but nothing serious. They cleared it while I was on the phone and my refund was processed within a week. Worth every penny not to waste days trying to get through.
For real? I've been trying to call them for weeks but keep getting the "high call volume" message and getting disconnected.
100% serious. I was in the exact same situation - kept getting hung up on after waiting forever. Claimyr uses some system to hold your place in line and calls you when they get an agent. Saved me so much frustration.
Ethan Wilson
Be careful about counting on refund timing. My brother got his deposit notification. Money showed pending. Bank put a 5-day hold on it. Then IRS pulled it back due to verification issues. Took 2 more months to resolve. Don't spend it until it's fully cleared your account and the hold period is over.
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Yuki Sato
Did you have any credits that might have delayed processing? Step 1: Did you claim EITC? Step 2: Any Child Tax Credit? Step 3: Recovery Rebate Credit from previous years? Step 4: Education credits? I'm trying to figure out why some people get theirs so quickly while others wait months...
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