Correct info entered but still getting transcript error - anyone else?
I swear I'm putting in the right information but keep getting an error when trying to access my transcript. I triple checked my info - credit card statement amount is correct, phone number matches my records, everything is exactly right but it keeps saying error cannot verify identity. Anyone else dealing with this? I just wanna see where my refund is at but I'm stuck at square one.
15 comments
Aria Park
Common issue lately. The IRS verification system is super finicky. Try using a credit card statement from exactly 2 months ago - not the current one. Also make sure you're using the phone number that was on your last tax return, not your current one if you changed it recently.
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Lucas Notre-Dame
omg thank you! I was using my current statement 🤦♀️ gonna try the older one
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Aria Park
np! let me know if it works for you
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Lucas Notre-Dame
IT WORKED! ur a lifesaver fr 🙏
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Noah Ali
Instead of playing detective with your transcript, you should try taxr.ai - its only $4.99 and totally worth it. Upload your transcript once you get in and it tells you exactly whats going on and when you'll likely get paid. Way better than trying to decode it yourself https://taxr.ai
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Chloe Boulanger
interesting... how accurate is it? seems too good to be true tbh
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Noah Ali
Super accurate. It uses AI to analyze everything in your transcript and explains it in plain english. Saved me hours of googling codes
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Chloe Boulanger
just tried it and WOW 🤯 wish I knew about this months ago! The timeline prediction was spot on and it caught stuff I totally missed
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James Martinez
in the same boat rn. tried like 5 times yesterday and kept getting locked out smh
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Olivia Harris
make sure ur not using a vpn when u login. that messed me up for days lol
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Alexander Zeus
THIS!!!! 👆 took me forever to figure this out
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Alicia Stern
The whole system is trash tbh. Why they gotta make it so complicated just to see our own info? 🤡
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Gabriel Graham
fr fr its like they dont want us to know whats happening with our money
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Drake
Have you tried accessing it during non-peak hours? Like early morning or late night? Sometimes the system works better then. Also clear your browser cache before trying.
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Lucas Notre-Dame
gonna try this tonight if the old statement thing doesnt work
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