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Have u tried the IL Comptroller's office instead of the Dept of Revenue? Sometimes returns get approved by Revenue but get stuck in the Comptroller's office (they're the ones who actually cut the checks/send the money). Try this number: 1-800-877-8078
This is good advice. My uncle works for the state and says the comptroller's office is actually more helpful than revenue for checking on refund status.
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Yo I was in the exact same situation and couldn't get anyone on the phone. I used that Claimyr app (claimyr.com) that someone else mentioned and it was clutch. Got through to an agent who found that my return was flagged because I had a discrepancy with my property tax credit. Was able to fix it on the spot and got my refund 10 days later. Finding a way to talk to an actual human made all the difference. Their callback system saved me from hours on hold.
Another advertisement for this service 🙄
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Nah man, just sharing what worked for me after 4 months of getting nowhere. Getting a real person on the phone was the only thing that fixed my issue. Try it or don't, just trying to help.
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Am I the only one who thinks its wild that we're all just sitting here at midnight obsessively checking our bank accounts? The IRS has us all trained like pavlovs dogs lmaaoooo 🐶🔔
I feel seen 👀 was just doing this at 2am last night lol
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Tax refund season is just adult christmas except santa keeps changing when he's coming and sometimes decides you've been naughty for no reason 💀
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I've had Green Dot for years and they almost always deposit between 3-5am EST on the DDD or the day after. Never had it come earlier. Just go to sleep and it'll probably be there in the morning.
mine said july 3rd on transcript but didnt hit my bank until july 8th. just fyi sometimes theres delays even after the irs sends it
That shouldn't happen with direct deposit. Did you call your bank? Sometimes they hold it for some reason. I'd be so mad waiting 5 extra days!
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yeah i called and they said they never got it until the 7th even tho the irs said they sent it on the 3rd. idk who was lying but i got it eventually
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Lucky you! Filed mine in March and stil NOTHING. The IRS where's my refund tool still says processing. How did you even get your transcript? The verification system never works for me.
I had to create an ID.me account. It took forever with all the verification steps but once that was done I could access my transcript.
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Seriously try calling them using claimyr.com - I was stuck for months until I got through to an agent who fixed my issue in minutes. Would have saved myself so much stress if I'd called earlier.
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my sister works for the IRS (not giving tax advice just sharing what she told me) and she said theres a huge backlog right now with processing refunds. even after they mark it as "sent" in their system, theres still processing time before it actually goes out to banks and cards. she said it could be up to 2 weeks from the date on your transcript before it actually hits your account.
That tracks with what I've seen. The IRS is severely understaffed and their computer systems are ancient. I'm surprised they function at all tbh.
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FYI - I struggled for weeks to reach anyone at the IRS about my delayed refund (was supposed to go to my emerald card). Finally used claimyr.com and got through to a real person who explained my refund was held up due to verification issues. Got it sorted out in one call and the money was in my account 3 days later. Talking to a live human made all the difference - was totally worth it to avoid the endless hold times.
Did they explain why it was delayed? I wonder if I have the same issue
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In my case they had flagged my return because my reported W2 income didn't exactly match what my employer reported (turns out my employer made a mistake). The agent was able to verify my correct income right on the call and release the hold. Your issue might be different but talking to someone is the only way to know for sure.
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If it makes you feel better, I'm having the same issue but with Cash App. DDD was 4/12 and still nothing. I think it's an IRS problem, not a bank problem. The system is just overwhelmed right now.
I had issues understanding my transcript this year and used taxr.ai which completely broke down every code and date for me. Turns out I had a review code that was delaying things but it wasn't visible on WMR. The tool explained everything in plain English and gave me a realistic timeline. Seriously, it saved me so much stress trying to decode all that IRS gibberish! https://taxr.ai
Is it worth it? I'm so tired of trying to figure out what's happening with my refund.
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100% worth it for me. I spent DAYS trying to figure out my transcript before I used it. It explained everything clearly and gave me actual answers instead of just guessing.
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I went through this exact issue a few weeks back, and was in full panic mode because I needed that money for medical bills. I found taxr.ai which helped me understand my transcript - turns out I had a code showing my refund was actually still pending verification even though I had a deposit date. The explanation helped me stop worrying and checking my bank account every 5 minutes. When the deposit finally happened a week later, it matched exactly what taxr.ai predicted. https://taxr.ai was seriously a life saver for my anxiety.
How much does it cost? Their site doesn't seem to list pricing
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I don't remember exactly but it wasn't much - way less than I would have paid for an accountant to look at my transcript. And considering it saved me from taking a day off work to sit on hold with the IRS, totally worth it.
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if u have kids check line 28 and 29 on ur return. turbotax has been messing up the child tax credit and EIC calculations which leads to delayed refunds. happened to me and 3 ppl i know this year.
Chime always deposits my paycheck early but with IRS refunds they seem to stick exactly to the schedule. Don't worry too much yet - my refund came exactly 3 days after the "scheduled date" on WMR.
That gives me some hope. I'll give it a few more days before I really start panicking.
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THIS HAPPENED TO ME TOO! turned out there was a flag on my account for identity verification. The WMR tool NEVER showed this. I only found out by getting through to an IRS agent using Claimyr (claimyr.com). After verifying my identity, my refund was released within a week. The IRS systems are completely broken this year.
After trying to call the IRS for THREE WEEKS straight (like literally hundreds of calls) about my refund status, I finally got through using Claimyr.com - had an agent call me back within 30 minutes. Found out there was a simple verification issue that was holding up my refund. If you're desperate to talk to someone at the IRS, this is the way. Talking to a real human resolved my issue in minutes after weeks of stress.
Yes - they basically navigate the phone tree for you and get you in the callback queue with the actual IRS. Then a real IRS agent calls you back. It was the best money I've spent in a long time after wasting hours on hold and getting disconnected.
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I can second this. Used it last year when my refund was stuck for 3 months. The IRS agent I spoke to fixed everything in 10 minutes once I actually got through to them.
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When did you file? I filed 2/12 with TurboTax and my transcripts just updated today with DDD of 3/17 too. Seems like a bunch of us are in the same batch of refunds.
dont stress too much yet. banks sometimes take 1-3 business days to process deposits even after the IRS sends them. since 2/27 was a tuesday, you might not see it till friday (3/1). if you dont have it by monday definitely call Republic
A little unrelated but just a PSA to everyone: stop paying these tax prep companies to file your taxes AND stop letting them hold your refund! Most people qualify for free filing directly with the IRS and can get direct deposit to their own bank account. These middlemen are making MILLIONS off our refunds every year.
This!! Tax prep is a scam industry that lobbies to keep tax filing complicated so they can charge us to do something that should be free. The whole system is rigged.
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Not everyone qualifies for free filing tho. If you have self-employment income or certain deductions you usually have to pay.
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Aisha Khan
When I had this issue a nice lady at the IRS told me sometimes there's a processing gap between when the IRS issues the refund and when SBTPG actually gets it. Try calling this secret IRS number that's better than the main one: (866) 682-7451 ext 568. Way shorter wait times.
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Ethan Taylor
That number doesn't work anymore, they changed their phone system in January. I tried it last week and got an automated message saying the extension doesn't exist.
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Yuki Ito
Question - have you checked the SBTPG site using both mobile and desktop? Their site is janky AF and sometimes shows different info depending on how you access it. On my phone it showed no trace number but on desktop it was there! worth a try
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Keisha Robinson
I haven't tried that! Will check on my laptop when I get home. Their mobile site is terrible.
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