California Franchise Tax Board

Can't reach California Franchise Tax Board? Claimyr connects you to a live FTB agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FTB
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FTB drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Anyone else feel like they're guilty until proven innocent with the FTB? It's like they assume we're all trying to commit tax fraud or something 🙄

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Heads up: if you're moving for a job, get a letter from your new employer stating your start date and that it's a permanent position. That helped me a ton!

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This is great advice! Wish I'd known this before I submitted my stuff.

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Anyone know if a notarized statement from your landlord would help? I'm subletting and don't have an official lease agreement.

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That could definitely help! Anything official looking that corroborates your story is good. Maybe get your sublease agreement notarized too if you can.

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idk why they make this so complicated. its not like were trying to get away with something. just tryna live our lives smh

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lol welcome to the wonderful world of California taxes 🤡 where nothing works and we all suffer together

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Ain't that the truth 😂 Sometimes I think they make it difficult on purpose!

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Have you tried turning it off and on again? 😜 jk jk... but seriously, sometimes logging out completely, waiting a few minutes, and logging back in can help reset things on their end.

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lol welcome to the club. been dealing with FTB bs for months now. starting to think my refund money grew legs and walked away 🏃‍♂️💨

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Have you tried reaching out on social media? Sometimes tweeting at them can get a response.

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Public shaming FTW! 😂

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Haha, might have to try that if all else fails!

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Has anyone else noticed that the FTB seems to be moving slower than molasses in January this year? I swear it wasn't this bad last tax season. 🐌

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Omg yes! I thought it was just me. Its like they've all gone on vacation or something

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I heard they're understaffed and still dealing with a backlog from the pandemic. Doesn't make it any less annoying tho 🙄

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Quick question - has anyone received any letters or notices from FTB about their refund? I'm wondering if I should be on the lookout for anything in the mail.

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I got a letter asking for additional info about a month after I filed. Definitely keep an eye on your mailbox!

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Nada here. Radio silence on all fronts 🦗

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Has anyone had luck contacting their state representative about FTB issues? I've heard sometimes they can help speed things up.

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Woah, I didn't even know that was an option. How do you go about contacting your rep?

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Just google "find my california state representative" and you'll get a website where you can enter your address. Then reach out to their office explaining your situation. They usually have staff dedicated to helping with these kinds of issues.

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Pro tip: If you're expecting a big refund, adjust your withholdings so you get more money throughout the year instead of waiting for a refund. It's basically an interest-free loan to the government otherwise!

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This guy finances 👆💯

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True, but some people like the forced savings of a big refund. To each their own I guess 🤷‍♂️

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Unpopular opinion: maybe we should cut FTB some slack? They're probably understaffed and overworked, especially after the pandemic. Just a thought. 🤷‍♂️

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Nice try, FTB employee 😂

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Lol, I wish! At least then I'd know what's going on with our refunds 😅

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Has anyone tried contacting their state representative about this? I've heard sometimes they can help push things along.

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I did this last year when I had a similar issue. It actually helped! Took about 2 weeks, but things started moving after my rep's office got involved.

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Oh wow, I hadn't even thought of that. Thanks for the suggestion! I'll look into contacting my rep.

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Pro tip: if you have a friend or family member who speaks another language, try calling the non-English line. Sometimes those have shorter wait times.

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Wow, never thought of that! Clever hack 👀

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Isn't that kinda unethical tho? What if you're taking the spot of someone who actually needs the language assistance?

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I've heard rumors that EDD is understaffed and overwhelmed. Doesn't excuse the poor service, but might explain why it's so hard to get through.

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That's no excuse. They need to hire more people or fix their system. We pay taxes for this service!

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lol imagine thinking the government would give you YOUR money back in a timely manner 🤡

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Guys, cmon. The IRS is understaffed and overworked. Cut them some slack.

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Found the IRS employee 👆😂

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Has anyone tried contacting their local representative about this? I've heard sometimes they can help speed things up if you're having serious issues.

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Has anyone tried using a registered agent service? I've heard they can help prevent these kinds of issues by making sure you don't miss important notices.

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I use one and it's been great. A bit pricey, but worth it for the peace of mind.

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Any recommendations? I've been thinking about getting one but don't know where to start.

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Oof, been there done that. It's a real pain in the butt. First thing you gotta do is figure out why it got suspended. Could be taxes, annual reports, or something else. Once you know that, you can start fixing it.

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Thanks for the reply! Any idea how long it usually takes to get everything sorted out? I'm really worried about my employees.

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It can take anywhere from a few days to a few weeks, depending on what caused the suspension and how quick you are with the paperwork. Hang in there!

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