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Oof, been there done that. It's a real pain in the butt. First thing you gotta do is figure out why it got suspended. Could be taxes, annual reports, or something else. Once you know that, you can start fixing it.
Oh wow, I'm so sorry you're dealing with this! I went through something similar about 6 months ago and it was super stressful. In my case, it was because I missed filing the annual Statement of Information - totally my fault for not keeping track of the deadline. The reinstatement took about 2-3 weeks once I got all the paperwork submitted, but that was after I spent another week just figuring out what I needed to do. For your payroll situation, I'd recommend being upfront with your employees about the delay if needed. Most people are understanding when you explain the situation. Also, make sure to check if there are any penalties or interest that will accrue while you're getting this sorted out - that caught me off guard and added to my costs. The Secretary of State website should have a business search tool where you can look up your corporation and see the exact reason for suspension. That's probably your best starting point. Good luck - you'll get through this! 💪
This is such helpful advice! I'm actually dealing with a similar situation right now and had no idea about the business search tool on the Secretary of State website. That sounds like it could save me a lot of time trying to figure out what went wrong. Thanks for sharing your experience - it's reassuring to know that others have gotten through this successfully, even if it is stressful in the moment!
I've been through a similar situation with my LLC! The good news is that this is usually fixable without major penalties if you catch it early. Here are a few things that helped me when I had to sort out a filing mix-up: 1. Call early in the morning (around 8 AM) - you'll have better luck getting through 2. Have your EIN, filing confirmation, and LLC formation documents ready 3. Ask specifically about filing an amended return vs. just correcting the form type Also, don't stress too much - the FTB staff are generally pretty helpful once you get someone on the line. They deal with these kinds of mix-ups all the time. Keep us posted on how it goes!
I actually went through something very similar with my LLC last year! The key thing is to stay calm - this happens more often than you'd think. When you call, make sure to explain that you're a pass-through entity (which sounds like you are based on your description). A few tips that helped me: - Call right when they open (8 AM sharp) - Have your LLC operating agreement handy if you have one - Ask them to walk you through why they think you need form 658 specifically In my case, it turned out there was just some confusion in their system about my LLC classification. Once we cleared that up, everything was fine. The rep even told me that form 565 was correct for my situation all along. Don't panic about penalties either - if you filed in good faith and it's just a form mix-up, they're usually pretty reasonable about it. Good luck and let us know how it goes! 🤞
This is so helpful, thank you! It's really reassuring to hear from someone who went through the exact same thing. I'm definitely going to call at 8 AM sharp tomorrow with all my documents ready. The fact that it was just a system confusion in your case gives me hope that mine might be similar. I'll definitely update everyone once I get it sorted out! 🙏
Another thing to check - make sure your payment amount matches exactly what FTB expects. Sometimes if there's even a penny difference from what they calculated vs what you're trying to pay, the system will reject it. I learned this the hard way after multiple failed attempts. You can usually find the exact amount due on your notice or by logging into your FTB account. Also, some payment processors have daily limits, so if it's a large amount, that might be causing issues too.
This is such a good point! I bet that's what's been happening to me - I was just entering round numbers instead of checking the exact amount. I'll log into my account and make sure I'm using the precise amount they're expecting. Thanks for the tip about daily limits too, I hadn't considered that. Really appreciate all the helpful advice from everyone here! 🙏
I've been through this exact same nightmare! What worked for me was using an incognito/private browser window. Sometimes the FTB website gets confused with stored cookies and session data. Also, make sure you're not using any browser extensions that might interfere with the payment process (like ad blockers or password managers). I had to disable my VPN too - apparently FTB doesn't like it when your IP address looks suspicious. Give those a try before you go the phone route!
Quick tip: If you end up needing to call the IRS, try calling right when they open in the morning. I've had better luck getting through that way. Also, Tuesdays and Wednesdays seem to be less busy than Mondays or Fridays.
This exact thing happened to my sister last year! Turned out her tax preparer had automatically applied for the EITC without asking her. She didn't qualify either and had to send back documentation proving her income was too high. The whole thing was resolved in about 6 weeks once she responded. Don't stress too much - just gather your documents and respond promptly. The IRS is actually pretty reasonable when it's an honest mistake like this.
Vanessa Chang
Just wanted to add - if you're dealing with financial hardship due to job loss, make sure to ask about the FTB's hardship programs when you call. They have options for people in tough situations that might help reduce penalties or set up more flexible payment arrangements. Also, document everything! Write down the date you called, who you spoke with, and any reference numbers they give you. This saved me when there was confusion about my cancellation later. Wishing you the best of luck, Maya!
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Keisha Robinson
•This is such great advice! I didn't know the FTB had hardship programs - that could be a real lifesaver for people in tough spots. The documentation tip is gold too. I've learned the hard way that keeping records of every call saves so much hassle later. Maya, definitely ask about both the hardship options and getting everything in writing. You've got this! 💪
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Carmen Sanchez
Maya, sorry to hear about your job situation - that's really tough timing with tax season. I actually work in customer service (not for FTB, but similar government agency) and can give you some insider tips to make this easier. Call right when they open at 8am - you'll get through much faster. When you get someone on the line, immediately say "I need to cancel an automatic tax payment that was set up through TurboTax due to financial hardship from job loss." This signals to them exactly what department you need and that you have a legitimate reason. They're usually much more helpful when they understand it's a hardship situation rather than just wanting to cancel for convenience. Also, don't hang up until you get a confirmation number - that's your proof the cancellation went through. Hope this helps and things turn around for you soon! 🤞
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