California Franchise Tax Board

Can't reach California Franchise Tax Board? Claimyr connects you to a live FTB agent in minutes.

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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Just went thru this last year. Whatever you do, DON'T ignore any deadlines they give you. Those penalties stack up fast! 💸

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@Muhammad Hobbs, I just went through this exact situation with my LLC last year! The key thing is to act fast even without notices. Call the FTB business line at (888) 792-4900 and ask specifically for the "LLC Suspension Department." When you get through, have your EIN ready and ask them to pull up your account status. They'll tell you exactly what's missing - usually it's the annual LLC fee ($800) and any unfiled tax returns. Don't be surprised if there are penalties on top of the base amount. The good news is you can often get penalty relief if you have reasonable cause. Get everything in writing and follow up if they promise to mail you anything - their mail system can be slow. Good luck! 🍀

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This is exactly the kind of detailed advice I was hoping for! @Donna Cline thank you so much for sharing your experience. I m'going to call that number first thing tomorrow morning. Did you have to pay all the penalties upfront or were you able to work out a payment plan?

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I feel for you! I made a similar mistake about 3 years ago and remember that sinking feeling when I realized what I'd done. The good news is that this is absolutely fixable, and the IRS has seen this before. Here's what worked for me: I called the IRS first (yes, the wait was brutal, but it was worth it to get guidance directly from them), then filed amended returns for both personal and business. The agent I spoke with was actually really understanding and walked me through exactly what forms I needed. The whole process took about 5-6 months to fully resolve, but I didn't face any penalties since it was clearly an honest mistake and I was proactive about fixing it. Just make sure to keep copies of everything and follow up if you don't hear back within their stated timeframes. You're going to get through this! 🙂

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Thanks for sharing your experience! It's really comforting to hear from someone who went through the exact same thing. 5-6 months sounds like a long time, but knowing it worked out in the end makes me feel so much better about this whole situation. I'm definitely going to follow your advice about keeping copies of everything and following up regularly. Did you have to pay any interest on the taxes while everything was getting sorted out?

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Don't worry, you're definitely not the first person to make this mistake! I actually had a client who did something very similar last year. The IRS is generally pretty understanding about honest errors like this, especially when you're upfront about it. Here's my advice: when you call tomorrow, explain exactly what happened and ask them to walk you through the correction process. They might be able to transfer the payment internally, or you might need to file amended returns. Either way, make sure to get the agent's name and any reference numbers they give you. Also, consider setting up a simple system to avoid this in the future - maybe use different colored folders or separate bank accounts for personal vs business tax payments. You've got this handled! 👍

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That's such practical advice about setting up a system to prevent this in the future! I never thought about using different colored folders or separate accounts, but that makes so much sense. It's one of those simple solutions that could save so much headache down the road. @NeonNebula, definitely keep that in mind once you get this current situation resolved - it might help prevent any similar mix-ups in future tax seasons!

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Pro tip: keep a log of every interaction. Date, time, who you talked to, what they said. It'll help if you need to escalate later.

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Thats a great idea, thanks! I'll start doing that right away

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Another thing that helped me - if you're calling, try calling during their lunch hours (like 12-2pm). Sounds counterintuitive but sometimes there's less call volume then. Also, don't hang up if you get the "we're experiencing high call volumes" message - that's just their standard greeting, not necessarily a sign you won't get through. Persistence really is key here!

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Quick question - has anyone received any letters or notices from FTB about their refund? I'm wondering if I should be on the lookout for anything in the mail.

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I got a letter asking for additional info about a month after I filed. Definitely keep an eye on your mailbox!

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Nada here. Radio silence on all fronts 🦗

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I'm in the exact same situation! Filed my return over 6 weeks ago and still stuck on "processing" status. I've been calling every day for the past week and either get disconnected after 2+ hours on hold or the system just hangs up on me. It's beyond frustrating. Thanks for starting this thread - at least I know I'm not alone in this mess! 😤

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Have you tried reaching out on social media? Sometimes tweeting at them can get a response.

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Public shaming FTW! 😂

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Haha, might have to try that if all else fails!

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I'm going through something similar right now with my 2021 return! It's so frustrating when you're stuck in limbo like this. One thing that helped me was creating a timeline of everything I've sent and when, then calling with all those details ready. Also, try asking specifically for a "case number" or "inquiry number" when you do get through - it helps them track your situation better. Don't lose hope, you'll get your refund eventually! 💪

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