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Heads up: if you're moving for a job, get a letter from your new employer stating your start date and that it's a permanent position. That helped me a ton!
Just went through this nightmare myself! In addition to what others mentioned, I'd recommend getting a declaration of domicile if your new state offers it - it's basically an official statement that you intend to make that state your permanent home. Also, if you have kids, school enrollment records are gold. The FTB loves seeing evidence that you've moved your whole life, not just your mailing address. Save yourself the headache and gather MORE documents than you think you need - better to overwhelm them with proof than have them come back asking for more stuff later!
Another thing to check - make sure your payment amount matches exactly what FTB expects. Sometimes if there's even a penny difference from what they calculated vs what you're trying to pay, the system will reject it. I learned this the hard way after multiple failed attempts. You can usually find the exact amount due on your notice or by logging into your FTB account. Also, some payment processors have daily limits, so if it's a large amount, that might be causing issues too.
This is such a good point! I bet that's what's been happening to me - I was just entering round numbers instead of checking the exact amount. I'll log into my account and make sure I'm using the precise amount they're expecting. Thanks for the tip about daily limits too, I hadn't considered that. Really appreciate all the helpful advice from everyone here! 🙏
I've been through this exact same nightmare! What worked for me was using an incognito/private browser window. Sometimes the FTB website gets confused with stored cookies and session data. Also, make sure you're not using any browser extensions that might interfere with the payment process (like ad blockers or password managers). I had to disable my VPN too - apparently FTB doesn't like it when your IP address looks suspicious. Give those a try before you go the phone route!
Quick tip: If you end up needing to call the IRS, try calling right when they open in the morning. I've had better luck getting through that way. Also, Tuesdays and Wednesdays seem to be less busy than Mondays or Fridays.
This exact thing happened to my sister last year! Turned out her tax preparer had automatically applied for the EITC without asking her. She didn't qualify either and had to send back documentation proving her income was too high. The whole thing was resolved in about 6 weeks once she responded. Don't stress too much - just gather your documents and respond promptly. The IRS is actually pretty reasonable when it's an honest mistake like this.
Have you checked your business entity status on the Secretary of State website? Sometimes the FTB and SOS don't communicate well, and your business might actually be active there.
I went through something similar last year! The FTB had my LLC suspended for over 18 months despite submitting all the paperwork correctly. What finally worked for me was sending a certified letter with copies of all my documentation (revival certificate, payment receipts, etc.) directly to their Sacramento office. Include a cover letter explaining the timeline and requesting immediate action. I also cc'd my state assemblyman's office - sometimes a little political pressure helps move things along. Within 3 weeks of sending that letter, my business was finally revived. Don't give up - the squeaky wheel gets the grease with these agencies!
Kelsey Hawkins
I've been through a similar situation with my LLC! The good news is that this is usually fixable without major penalties if you catch it early. Here are a few things that helped me when I had to sort out a filing mix-up: 1. Call early in the morning (around 8 AM) - you'll have better luck getting through 2. Have your EIN, filing confirmation, and LLC formation documents ready 3. Ask specifically about filing an amended return vs. just correcting the form type Also, don't stress too much - the FTB staff are generally pretty helpful once you get someone on the line. They deal with these kinds of mix-ups all the time. Keep us posted on how it goes!
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Nia Harris
•This is really reassuring to hear! I'm definitely going to try calling first thing in the morning tomorrow. Did you end up having to pay any penalties when you fixed your filing mix-up? That's what I'm most worried about right now 😰
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Zoe Walker
I actually went through something very similar with my LLC last year! The key thing is to stay calm - this happens more often than you'd think. When you call, make sure to explain that you're a pass-through entity (which sounds like you are based on your description). A few tips that helped me: - Call right when they open (8 AM sharp) - Have your LLC operating agreement handy if you have one - Ask them to walk you through why they think you need form 658 specifically In my case, it turned out there was just some confusion in their system about my LLC classification. Once we cleared that up, everything was fine. The rep even told me that form 565 was correct for my situation all along. Don't panic about penalties either - if you filed in good faith and it's just a form mix-up, they're usually pretty reasonable about it. Good luck and let us know how it goes! 🤞
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Millie Long
•This is so helpful, thank you! It's really reassuring to hear from someone who went through the exact same thing. I'm definitely going to call at 8 AM sharp tomorrow with all my documents ready. The fact that it was just a system confusion in your case gives me hope that mine might be similar. I'll definitely update everyone once I get it sorted out! 🙏
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