California Franchise Tax Board

Can't reach California Franchise Tax Board? Claimyr connects you to a live FTB agent in minutes.

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  • Connect you to a human agent at the FTB
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FTB drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Yara Nassar

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Pro tip: if you filed electronically, check your tax software account. Sometimes they have more detailed status updates than the IRS website.

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Emma Johnson

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I've been through this exact same situation! Here's what worked for me: try calling the IRS at 800-829-1040 right at 7am when they open - I literally set an alarm and called the second they opened. Also, make sure you have your AGI from last year's return handy, they always ask for that. If you're still stuck after a few weeks, definitely consider filing Form 911 for Taxpayer Advocate Service - they're like the IRS ombudsman and can really help move things along. Hang in there, it's super frustrating but you'll get your refund eventually! 💪

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Oh wow, I'm so sorry you're dealing with this! I went through something similar about 6 months ago and it was super stressful. In my case, it was because I missed filing the annual Statement of Information - totally my fault for not keeping track of the deadline. The reinstatement took about 2-3 weeks once I got all the paperwork submitted, but that was after I spent another week just figuring out what I needed to do. For your payroll situation, I'd recommend being upfront with your employees about the delay if needed. Most people are understanding when you explain the situation. Also, make sure to check if there are any penalties or interest that will accrue while you're getting this sorted out - that caught me off guard and added to my costs. The Secretary of State website should have a business search tool where you can look up your corporation and see the exact reason for suspension. That's probably your best starting point. Good luck - you'll get through this! 💪

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This is such helpful advice! I'm actually dealing with a similar situation right now and had no idea about the business search tool on the Secretary of State website. That sounds like it could save me a lot of time trying to figure out what went wrong. Thanks for sharing your experience - it's reassuring to know that others have gotten through this successfully, even if it is stressful in the moment!

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CyberSamurai

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I actually went through this exact same thing about a year ago with my LLC (similar process for corporations). The panic is real when you first find out! Here's what helped me get through it faster: 1. Log into the CA Secretary of State website immediately and look up your business status - it'll show you exactly why you were suspended 2. If it's tax-related, you'll need to deal with both FTB AND the Secretary of State 3. The reinstatement fee was around $250 when I did it, plus any back taxes/penalties 4. I was able to expedite the process by paying extra for rush processing - totally worth it when payroll is on the line Timeline-wise, once I had all my paperwork and payments submitted, it took about 5-7 business days to get reinstated. The hardest part was just figuring out all the steps initially. For your immediate payroll needs - you might want to consult with a payroll company or accountant about your options while suspended. Some can help you navigate this situation legally. You've got this! It feels overwhelming now but it's totally fixable. Just tackle it step by step and don't be afraid to call the state offices if you get stuck on anything.

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Amara Okafor

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I actually went through something similar a few months ago! First thing - definitely don't ignore it like others said. I called the FTB customer service line (be prepared to wait though) and it turned out there was a mix-up in their system. They had me confused with someone who had a similar SSN. The rep was actually pretty helpful once I got through. They asked me to verify some basic info and then cleared it up on the spot. Just make sure you have your last tax return handy when you call - they'll want to reference it to confirm your identity and income details. If calling doesn't work out, you can also respond to the letter in writing explaining that you believe there's been an error. Include a copy of your tax return and any other relevant docs. Sometimes written responses get processed faster than phone calls, depending on how busy they are.

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Ben Cooper

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This is really reassuring to hear! The similar SSN mix-up thing makes total sense - I bet that happens more often than people realize. Thanks for sharing your experience and the tip about having the tax return ready. Did they give you any kind of confirmation number or paperwork to show it was resolved?

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That's exactly what happened to me too! The SSN mix-up thing is way more common than you'd think. When I called, they actually gave me a reference number for the correction they made in their system. I'd definitely recommend asking for one when you call - it's like having proof that the issue was officially resolved. Also, they sent me a follow-up letter about 2 weeks later confirming the correction, so keep an eye out for that too.

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Annabel Kimball

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This happened to my neighbor last year too! Turns out the FTB sometimes sends these letters automatically based on income thresholds, even if you didn't specifically apply for EITC. The good news is it's usually a pretty straightforward fix. I'd recommend calling first thing in the morning (like 8 AM sharp) - that's when wait times are typically shorter. Have your Social Security number, last tax return, and the letter they sent you ready to go. Most of the time it's just a simple data entry error or automatic trigger that got flagged incorrectly. If you're certain you don't qualify, they'll just remove it from your file and send you a confirmation letter. Don't stress too much about it - this kind of mix-up happens more than you'd think!

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StarStrider

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Have you checked your credit report? Just to make sure there's no funny business going on with your identity. Better safe than sorry!

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Luca Russo

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That's a good idea, I hadn't even thought of that. I'll do that right away, thanks!

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I work for a tax prep company and see this fairly often. A few things to check: 1. Look at Box 1 on the 1099-G - if it's a small amount (like under $50), it might be interest on a prior year refund that was delayed. 2. Check if you filed an amended return in recent years. Sometimes refunds from amended returns generate 1099-Gs months later. 3. The 1099-G might be for a different tax year than you think - look at the year in the top right corner. 4. If you're 100% sure it's wrong, don't panic. You can still file your return and either exclude the income (if you never received it) or include it but also claim it as "repaid" if they want you to return money you never got. Document everything and keep trying to reach FTB. Their mistakes are frustrating but fixable!

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StarStrider

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This happened to my neighbor and it turned out someone had intercepted her mail and redirected her tax refund. Make sure to check with USPS that there haven't been any unauthorized changes to your mailing address!

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Oh wow, I hadn't even thought of that possibility. Thanks for the heads up, I'll definitely check with USPS too.

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Aiden O'Connor

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I'm dealing with something similar right now! Got a 1099-G for unemployment benefits I never applied for or received. I've been working full-time the entire year. Already filed a report with the FTC and contacted my employer to make sure they're aware. It's such a headache but everyone here has given great advice. Definitely start with the FTB dispute process and check your credit reports ASAP. Keep us updated on how it goes - these cases seem to be happening more and more lately.

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