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have u tried turning it off and on again? 🤣
lmao if only it were that easy
2d
Serious question: why does FTB make everything so complicated? It's like they're stuck in the 90s with their tech. Anyone know if there are plans to upgrade their systems?
I heard they were supposed to do a major overhaul last year, but it got delayed. Typical government efficiency 🙄
2d
As someone who works in gov tech (not FTB), it's usually a combo of budget constraints, legacy systems, and the sheer scale of data they're dealing with. But yeah, it's frustrating for everyone.
6h
Pro tip: Keep a detailed log of all your interactions with the tax office. Write down dates, times, names of who you spoke to, and what was discussed. It'll save you a headache if things get complicated.
This! 💯 I learned this the hard way. Now I have a dedicated notebook just for tax stuff
2d
am i the only 1 who thinks the whole tax system needs a complete overhaul? 🤔 its 2023 and were still dealing with this nonsense
Preach! 🙌 The system is so outdated it's not even funny anymore
1d
Careful what you wish for. Knowing the government, they'd probably make it even more complicated 😂
6h
Anyone else feel like they're guilty until proven innocent with the FTB? It's like they assume we're all trying to commit tax fraud or something 🙄
Heads up: if you're moving for a job, get a letter from your new employer stating your start date and that it's a permanent position. That helped me a ton!
This is great advice! Wish I'd known this before I submitted my stuff.
18d
lol welcome to the wonderful world of California taxes 🤡 where nothing works and we all suffer together
Ain't that the truth 😂 Sometimes I think they make it difficult on purpose!
20d
Have you tried turning it off and on again? 😜 jk jk... but seriously, sometimes logging out completely, waiting a few minutes, and logging back in can help reset things on their end.
Has anyone tried contacting their local representative? I've heard that can sometimes speed things up.
Whats the best way to contact them? Email? Phone?
15d
I had luck with email, but include your phone # too. They usually have a form on their website for constituent services
14d
Pro tip: keep a log of every interaction. Date, time, who you talked to, what they said. It'll help if you need to escalate later.
Thats a great idea, thanks! I'll start doing that right away
16d
Anyone know if a notarized statement from your landlord would help? I'm subletting and don't have an official lease agreement.
That could definitely help! Anything official looking that corroborates your story is good. Maybe get your sublease agreement notarized too if you can.
19d
idk why they make this so complicated. its not like were trying to get away with something. just tryna live our lives smh
lol welcome to the club. been dealing with FTB bs for months now. starting to think my refund money grew legs and walked away 🏃♂️💨
Have you tried reaching out on social media? Sometimes tweeting at them can get a response.
Public shaming FTW! 😂
1M
Haha, might have to try that if all else fails!
1M
lol imagine thinking the government would give you YOUR money back in a timely manner 🤡
Guys, cmon. The IRS is understaffed and overworked. Cut them some slack.
1M
Found the IRS employee 👆😂
1M
Has anyone tried contacting their local representative about this? I've heard sometimes they can help speed things up if you're having serious issues.
Unpopular opinion: maybe we should cut FTB some slack? They're probably understaffed and overworked, especially after the pandemic. Just a thought. 🤷♂️
Nice try, FTB employee 😂
1M
Lol, I wish! At least then I'd know what's going on with our refunds 😅
1M
Has anyone tried contacting their state representative about this? I've heard sometimes they can help push things along.
I did this last year when I had a similar issue. It actually helped! Took about 2 weeks, but things started moving after my rep's office got involved.
1M
Oh wow, I hadn't even thought of that. Thanks for the suggestion! I'll look into contacting my rep.
1M
NebulaNomad
ugh the IRS is such a broken system. they expect us to know every little rule and credit, but then they send confusing letters like this. its ridiculous
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Freya Thomsen
Preach! 🙌 The tax code is like 70,000 pages long. How is anyone supposed to understand all that?
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8d
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Omar Fawaz
Quick tip: If you end up needing to call the IRS, try calling right when they open in the morning. I've had better luck getting through that way. Also, Tuesdays and Wednesdays seem to be less busy than Mondays or Fridays.
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