FTB Payment Problem: How to Actually Reach a Representative?
Hey everyone, I'm having some issues with my franchise tax payment and I need to talk to someone at the Franchise Tax Board. Has anyone else had trouble getting through to a representative? I've been trying to call but the wait times are insane. Any advice on how to get this sorted out quickly?
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CaptainAwesome
Ugh, I feel your pain! I've been trying to get through to them for weeks. It's like they don't want us to pay our taxes or something 馃檮
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Yuki Tanaka
Ikr? It's almost like they're purposely making it difficult. I swear the hold music is designed to drive us insane 馃幎馃お
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Esmeralda G贸mez
Maybe thats there plan all along. Make it so hard to pay that we all give up and they can fine us later 馃拃
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Klaus Schmidt
I actually found a method that works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/XbqD8mexcoQ
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Aisha Patel
Sounds too good to be true. Are you sure it's legit?
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Klaus Schmidt
Yeah, I was skeptical at first too, but I tried it and it actually worked. Saved me hours of frustration.
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LilMama23
20 bucks tho? Thats kinda steep just to talk to someone we should be able to reach anyway 馃槖
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Klaus Schmidt
I get it, but for me, time is money. I'd rather pay $20 than waste half a day on hold.
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Dmitri Volkov
Have you tried reaching out to them on social media? Sometimes they respond faster there. Worth a shot!
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Gabrielle Dubois
I had a similar issue last year. Here's what worked for me: 1. Call first thing in the morning when they open 2. Have all your documents ready 3. Be super polite (even if you're frustrated) 4. Ask for a direct extension or email if possible Hope this helps! Good luck!
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Amara Okafor
AuthorThanks for the tips! I'll definitely try calling early tomorrow. Fingers crossed 馃
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Tyrone Johnson
Anyone else think its ridiculous that we have to jump through so many hoops just to pay our taxes? The system is broken af 馃槫
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Ingrid Larsson
Preach! 馃檶 It's like they're stuck in the stone age or something
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Carlos Mendoza
For real tho. You'd think with all the money they collect, they could afford a decent phone system 馃ぁ
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Zainab Mahmoud
Have you checked their website? Sometimes you can resolve payment issues online without having to call. Might save you some time and headache.
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Amara Okafor
AuthorI tried that first, but my issue is a bit complicated. Looks like I'll have to talk to a human after all 馃槄
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Chloe Anderson
I had success getting through by calling exactly at 8 AM when they open - set multiple alarms! Also, try the callback option if they offer it instead of staying on hold. I know it's frustrating, but persistence pays off. Another trick is to call on Tuesdays or Wednesdays - Mondays and Fridays tend to be their busiest days. Hope you get through soon!
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