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Oscar Murphy

Tips for getting through to IRS for identity verification? Wait times are insane!

Hey everyone, I'm trying to verify my identity with the IRS but I'm having trouble getting through to them. Has anyone had any luck recently? I've been trying to call but the wait times are insane. Any tips or tricks would be really appreciated!

Ugh, I feel your pain. I've been trying to get through to the IRS for weeks now. It's like they don't want us to actually talk to them 🙄 Have you tried calling right when they open? I heard that might help.

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Thanks for the suggestion! I've tried that a couple times but no luck so far. Maybe I'll give it another shot tomorrow morning. Fingers crossed 🤞

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Early morning calls are hit or miss tbh. I had better luck calling around 2 PM. Less traffic then.

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Really? That's interesting. I might have to try that afternoon strategy myself. Thanks for the tip!

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I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/_kiP6q8DX5c

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Sounds too good to be true. Has anyone else tried this? $20 seems steep just to make a phone call.

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I get the skepticism, but it honestly saved me hours of frustration. The $20 was worth it for me to not sit on hold all day.

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How long did it take for them to get through? I'm desperate but also broke lol

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It took about 2 hours for me, but I didn't have to be on the phone that whole time. They just called me when an agent was ready.

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Pro tip: If you're verifying your identity, make sure you have ALL your documents ready before you call. They'll ask for weird stuff like your prior year AGI, so have your old tax returns handy!

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Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to verify our identity? The system is so broken 😤

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Preach! 🙌 It's like they're stuck in the stone age or something.

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Totally agree. In this day and age, you'd think they'd have a better system in place. But nope, we're still playing phone tag like it's 1995.

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Here's a comprehensive guide to getting through to the IRS for identity verification: 1. Best times to call: Early morning (7 AM EST) or mid-afternoon (2-3 PM EST) 2. Have these documents ready: - Social Security card - Driver's license or state ID - Prior year tax return - Current year tax return (if filed) - Any IRS notices you've received 3. Use the IRS Identity Verification Service online if possible: https://www.irs.gov/identity-theft-fraud-scams/identity-verification 4. If calling, use the dedicated Identity Verification line: 800-830-5084 5. Be patient and polite with the agents 6. Consider using a call-back service if you're struggling to get through Remember, persistence is key. Don't give up!

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Wow, thank you so much for this detailed guide! This is super helpful. I'll definitely try the dedicated line tomorrow.

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This should be pinned or something. Great info!

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lol good luck. i've been trying to verify my identity for 3 months now. at this point im convinced the irs is just a myth 🤡

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Maybe we should start a support group for people stuck in IRS limbo 😂

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Sign me up! We can call it 'IRS Survivors Anonymous' 🤣

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I went through this nightmare last year and finally got through! Here's what worked for me: Call the identity verification line (800-830-5084) at exactly 7:00 AM EST on a Tuesday or Wednesday - those seem to be the least busy days. Also, try the "press 0 repeatedly" trick to bypass some of the phone menu. And definitely try the online ID.me verification first if you haven't already - it's way faster than calling if it works for your situation. Hang in there, it's frustrating but you'll get through eventually!

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This is really helpful advice! The Tuesday/Wednesday timing tip is something I hadn't heard before - definitely going to try that. Did you have to wait long even when calling at 7 AM, or did you get through pretty quickly? Also curious about the ID.me option - I keep seeing mixed reviews about whether it actually works or just creates more headaches.

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@Diego Fernández When I called at 7 AM on a Tuesday, I actually got through in about 45 minutes which was way better than my previous attempts that took 3+ hours or timed out completely. The ID.me thing is hit or miss - it worked for my neighbor but failed for me because of some document scanning issue. I d'say try it first since it s'free, but don t'get your hopes up too high. The phone route is more reliable even though it s'a pain. Good luck!

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When I called at 7 AM on those days, I usually got through within 30-45 minutes which is way better than the 3+ hour waits I was getting other times. As for ID.me, it's hit or miss - if your identity is straightforward and you have all the right documents, it can work great. But if there are any discrepancies or issues, you'll still end up having to call anyway. I'd say try ID.me first since it's free and available 24/7, but don't get discouraged if it doesn't work - the phone route is still your best bet in that case.

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