California Franchise Tax Board

Can't reach California Franchise Tax Board? Claimyr connects you to a live FTB agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FTB
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FTB drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ravi Patel

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Not to be that guy, but are you 100% sure you paid the right tax year? I once thought I had this issue but turns out I paid for the wrong year by accident. Double check everything!

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Zainab Yusuf

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Oh man, now you've got me worried. I'll definitely double-check. Thanks for the heads up!

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This is why I always pay my taxes with a credit card. Yeah, there's a fee, but the paper trail is worth it. Plus, if something like this happens, you can dispute the charge.

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Omar Zaki

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Smart move. I might start doing this too. Which card do you use?

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I use my Amex for the points, but any card with good customer service would work.

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lol welcome to the club 🎉 FTB and EDD are playing hot potato with our lives and we're all just along for the ride 🙃

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ain't that the truth 😂 sometimes you gotta laugh or you'll cry

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Grace Lee

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Has anyone tried contacting their state representative about this? I've heard they can sometimes help push things along with state agencies.

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The Boss

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Thats a great idea! do you just google your local rep or is their a specific way to find the right person to contact?

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Mia Roberts

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Just google '[your city] state representative'. Most have contact forms on their websites. Be persistent!

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Ethan Clark

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Pro tip: When you call the FTB, ask for a 'trace' on the reported payment. They can usually tell you when and how the payment was supposedly made, which can help identify if it's an error or fraud.

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StarStrider

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This happened to my neighbor and it turned out someone had intercepted her mail and redirected her tax refund. Make sure to check with USPS that there haven't been any unauthorized changes to your mailing address!

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Oh wow, I hadn't even thought of that possibility. Thanks for the heads up, I'll definitely check with USPS too.

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PSA: Always keep copies of ALL your tax documents, folks. You never know when you'll need them to dispute something like this. Learn from my mistakes! 😅

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100% this! I started scanning everything and keeping it in a cloud drive. So much easier to find stuff now.

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StarStrider

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Have you checked your credit report? Just to make sure there's no funny business going on with your identity. Better safe than sorry!

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Luca Russo

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That's a good idea, I hadn't even thought of that. I'll do that right away, thanks!

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Brian Downey

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have u tried going to ur local edd office in person? sometimes face-to-face works better than phone/online

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Jean Claude

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I didn't even know that was an option. Do they take walk-ins or do I need an appointment?

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Brian Downey

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most take walk-ins but its best to call ahead. bring ALL ur paperwork with u just in case

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Jacinda Yu

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This is why we need major reform in our social safety net. The system is clearly not equipped to handle crises like COVID. It's failing the very people it's supposed to help. We need to vote for representatives who will prioritize fixing these broken systems.

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100% agree. But good luck getting politicians to care about us little guys 🙄

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Callum Savage

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Maybe we should all run for office lol. Can't do worse than the current bunch!

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