How to cancel FTB automatic payment set up through TurboTax for 2024 taxes?

I've been there before! When you call, make sure to mention that you set up the payment through TurboTax. They might need to transfer you to a different department. Good luck!

Pro tip: Have your tax return handy when you call. They'll probably ask for some info from it to verify your identity.

I found a way to get someone on the phone quickly. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/XbqD8mexcoQ

Just a heads up, canceling might affect your payment plan if you owe taxes. Make sure you understand the consequences before you do it.

Ugh, I tried to cancel mine last year and got bounced around between TurboTax and the FTB for hours. Hope you have better luck than me, OP!

Here's a detailed guide on canceling automatic payments: 1. Gather your info: Tax return, SSN, and payment details 2. Call the FTB directly at 800-852-5711 3. Tell them you want to cancel an automatic payment set up through TurboTax 4. Be prepared to verify your identity 5. Ask about any penalties or consequences of canceling 6. Get confirmation in writing if possible 7. Follow up with TurboTax to ensure it's removed from their system too Hope this helps! Let us know how it goes.

Anyone else think its ridiculous that we have to jump through so many hoops just to cancel a payment? The system is broken smh

Hey OP, just curious - why are you canceling? Did your tax situation change or something?

LPT: Set a reminder to double-check your tax settings every year. I forgot about an old automatic payment and ended up overpaying. What a headache to get that money back!

Maya, I went through this exact situation last year! The key is to call the FTB directly rather than going through TurboTax first. When you call, have your SSN and the exact amount of the scheduled payment ready - they'll need it to locate your account quickly. Also, ask them to confirm the cancellation date so you know exactly when it takes effect. The rep I spoke with was actually pretty helpful once I got through. Given your job situation, they might also be able to help you set up a more manageable payment plan if you still owe anything. Good luck!