California Franchise Tax Board

Can't reach California Franchise Tax Board? Claimyr connects you to a live FTB agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FTB
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FTB drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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am i the only 1 who thinks the whole tax system needs a complete overhaul? 🤔 its 2023 and were still dealing with this nonsense

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Preach! 🙌 The system is so outdated it's not even funny anymore

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Careful what you wish for. Knowing the government, they'd probably make it even more complicated 😂

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I actually went through something similar a few months ago! First thing - definitely don't ignore it like others said. I called the FTB customer service line (be prepared to wait though) and it turned out there was a mix-up in their system. They had me confused with someone who had a similar SSN. The rep was actually pretty helpful once I got through. They asked me to verify some basic info and then cleared it up on the spot. Just make sure you have your last tax return handy when you call - they'll want to reference it to confirm your identity and income details. If calling doesn't work out, you can also respond to the letter in writing explaining that you believe there's been an error. Include a copy of your tax return and any other relevant docs. Sometimes written responses get processed faster than phone calls, depending on how busy they are.

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This is really reassuring to hear! The similar SSN mix-up thing makes total sense - I bet that happens more often than people realize. Thanks for sharing your experience and the tip about having the tax return ready. Did they give you any kind of confirmation number or paperwork to show it was resolved?

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Just went thru this last year. Whatever you do, DON'T ignore any deadlines they give you. Those penalties stack up fast! 💸

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@Muhammad Hobbs, I just went through this exact situation with my LLC last year! The key thing is to act fast even without notices. Call the FTB business line at (888) 792-4900 and ask specifically for the "LLC Suspension Department." When you get through, have your EIN ready and ask them to pull up your account status. They'll tell you exactly what's missing - usually it's the annual LLC fee ($800) and any unfiled tax returns. Don't be surprised if there are penalties on top of the base amount. The good news is you can often get penalty relief if you have reasonable cause. Get everything in writing and follow up if they promise to mail you anything - their mail system can be slow. Good luck! 🍀

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idk why they make this so complicated. its not like were trying to get away with something. just tryna live our lives smh

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Just went through this process last month! You definitely don't need a driver's license - I used my lease agreement, two utility bills (electric and internet), and a bank statement showing my new address. The key thing is making sure all the dates are consistent and recent. Also, if you're dealing with California FTB specifically, they're pretty reasonable about accepting standard residency documents. One thing that helped me was organizing everything in a folder with clear labels - made the whole process smoother. Hope this helps!

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I'm in the same boat. Filed in March, still nothing. This is ridiculous. Don't they realize people depend on these refunds?

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Preach! 🙌 It's like they forget it's OUR money they're holding onto.

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Pro tip: if you filed electronically, check your tax software account. Sometimes they have more detailed status updates than the IRS website.

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I've heard rumors that EDD is understaffed and overwhelmed. Doesn't excuse the poor service, but might explain why it's so hard to get through.

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That's no excuse. They need to hire more people or fix their system. We pay taxes for this service!

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I totally get the frustration! I've been dealing with the same issue for my tax refund. One thing that helped me was checking the "Where's My Refund?" tool on the FTB website first - sometimes that has more up-to-date info than what the phone reps can see. Also, try calling the general FTB number (1-800-852-5711) instead of EDD if it's about tax refunds specifically. The wait times can still be crazy, but I've had better luck getting through there. Hang in there! 💪

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Thanks for the tip about the "Where's My Refund?" tool! I didn't know there was a difference between calling EDD vs FTB for tax refunds. I'll definitely try the FTB number instead. It's so confusing trying to figure out which agency handles what 😅

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