Still pending after certifying - is part-time job offer affecting my claim?
I certified for benefits on Sunday (around 2pm) and it's Thursday now - still showing 'pending' with no change. This is unusual since my payments normally switch to 'paid' within 24hrs. I completed a RESEA appointment about 3 weeks ago and did everything they asked (workshops, resume update, etc.). Here's what might be the issue: my former employer left me a voicemail last week offering to rehire me, but only for part-time (20hrs/week) when I previously worked full-time (40hrs). I never called back or formally declined since the pay would be about $860 biweekly - not enough to cover my rent alone. Could they have reported me to EDD for 'refusing work' even though I never actually spoke with them? And since it's part-time at significantly lower pay, wouldn't that be considered unsuitable work anyway? Really stressed about this delay since rent is due next week!
21 comments
Simon White
You need to call EDD ASAP! If your employer reported you for refusing suitable work, your claim could be flagged for eligibility review, which is probably why it's pending. FYI when employers call EDD to report work refusal, EDD puts a hold on payments until they investigate. I had something similar happen last year and it took forever to resolve because I couldn't get through to anyone on the phone.
0 coins
Geoff Richards
•Oh no, that's what I was afraid of! Do you know if part-time work at lower pay is considered 'suitable'? I thought there was some rule about them not being able to force you to accept something with significantly reduced hours?
0 coins
Hugo Kass
the same thing just happened to my cousin lol. her payment was pending forever and when she finally got through they said her employer reported her for refusing work. took like 3 weeks to fix it
0 coins
Geoff Richards
•Did your cousin eventually get paid? I'm freaking out about bills!
0 coins
Nasira Ibanez
In California, generally work is NOT considered suitable if it offers substantially less hours or pay than your previous employment. According to EDD guidelines, during the first few weeks of unemployment, suitable work is work in your usual occupation that pays at least 85-90% of your previous wages. HOWEVER, the fact that you didn't respond at all to the employer might be interpreted as refusing work without exploring the details. EDD typically wants claimants to at least discuss potential opportunities before declining them. You need to contact EDD immediately to explain your situation before a determination is made against you. Be prepared to explain: 1. The hours reduction (full-time to part-time) 2. The exact pay difference (percentage) 3. Why this wage wouldn't meet your basic needs Keep all documentation of the voicemail if possible (date/time/what was said).
0 coins
Geoff Richards
•Thank you for the detailed response! This makes me feel a bit better. The job would have been about 55% of my previous pay when you factor in both the reduced hours and slightly lower hourly rate. I'll try calling EDD first thing tomorrow.
0 coins
Khalil Urso
I've been through this EXACT situation before. Here's what you need to know: EDD is required to put a hold on your payments when they receive a work refusal report from an employer. The key is getting through to a tier 2 specialist who can review and override this if the work was truly unsuitable. I struggled for weeks to reach anyone until I discovered Claimyr (claimyr.com). They connected me to an EDD agent within 20 minutes after I'd spent days getting busy signals. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Once you get through, explain that you never formally refused - you simply didn't return the call because the position offered substantially reduced hours and wages that wouldn't cover your basic living expenses. The agent should be able to remove the pending status if they agree it wasn't suitable work.
0 coins
Myles Regis
•does that service actually work? i've been calling EDD for 3 days straight and cant get through!!!!
0 coins
Khalil Urso
•Yes, it absolutely worked for me. Got through in under 20 minutes when I'd been trying for days on my own. Just make sure you're prepared with all your claim info and a clear explanation of your situation when they connect you.
0 coins
Brian Downey
THIS IS WHY I HATE THE EDD SYSTEM!!! They automatically assume the employer is telling the truth and punish claimants without even talking to us first! I had a "work refusal" flag on my account last year and my payments were pending for 5 WEEKS before I could get it resolved. The whole time I was supposed to just magically pay my bills with no income?? The system is DESIGNED to make us give up. And good luck getting through on the phone - I called 67 TIMES in one day and never got through.
0 coins
Geoff Richards
•5 weeks?? I can't go that long without any income. Did you eventually get backpay for all the weeks they held it?
0 coins
Brian Downey
•Yes I got backpay eventually but only AFTER I finally got through to someone who fixed it. And I almost got evicted waiting for it to resolve. The whole system is broken.
0 coins
Jacinda Yu
wait i'm confused... isn't RESEA the same thing as an eligibility interview? maybe you failed that somehow and thats why its pending?
0 coins
Nasira Ibanez
•No, RESEA (Reemployment Services and Eligibility Assessment) is different from an eligibility interview. RESEA is a mandatory program to help claimants find work through workshops and job search assistance. An eligibility interview is specifically to resolve questions about your claim. The pending status is more likely related to the potential work refusal.
0 coins
Simon White
Just FYI - for anyone reading this thread - once you finally get through to EDD about a work refusal issue, ask them to document all the details about why the work wasn't suitable. I had a similar situation where my old boss offered me 15 hours a week when I previously had 40+ with benefits. The EDD rep documented that this was unsuitable work due to substantial reduction in hours AND pay. That documentation protected me when the same employer tried to report me again a month later for another "offer." Really frustrating system.
0 coins
Geoff Richards
•That's great advice - thank you! I'll definitely ask them to document everything. Did they create some kind of note on your account that prevented future issues?
0 coins
Simon White
•Yes! They put what's called a "case note" on my file that other reps could see. When I got flagged again, the next rep saw the previous determination and cleared it much faster. Make sure you get the rep's ID number and the date they make the note just in case.
0 coins
Landon Flounder
have u checked ur inbox on UI Online? sometimes they send messages asking for more info before they'll process payment. also check ur spam folder for emails from edd. my wife almost missed an important notice that way
0 coins
Geoff Richards
•Good idea - I just checked both and there's nothing there. No messages in UI Online and nothing in spam. That's why I'm so confused about why it's stuck in pending with no explanation.
0 coins
Khalil Urso
Just following up - were you able to reach EDD and get this resolved? I'm curious if they determined the part-time offer was unsuitable work. This information could help others in similar situations.
0 coins
Geoff Richards
•Yes! I finally got through this morning using the Claimyr service someone recommended here. The EDD agent confirmed my payment was on hold due to an employer contact. After I explained the situation (40hrs→20hrs, significant pay cut), she agreed it wasn't suitable work and released my payment! She said it should switch to "paid" status within 24-48 hours. She also made a note on my account about the unsuitable work determination to prevent future holds. Thanks everyone for your help!
0 coins