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Amara Adebayo

EDD only paid one week but left another week pending - can't get through on phones

I'm beyond frustrated right now. I certified for two weeks last Sunday (7/14) and checked my UI Online account this morning to find they only paid me for one week ($487) while the other week is stuck on 'pending' with no explanation. My rent is due in 5 days and I was counting on the full payment! I've been calling the main EDD number at least 15 times each day and either get the 'too many callers' message or it hangs up after I navigate through all the prompts. Has anyone else had this weird partial payment thing happen? Is there something wrong with my certification for that specific week? My work search activities were basically identical for both weeks so I'm completely confused why one got approved and one didn't. Any advice on how to actually reach a human at EDD who can explain what's happening?

This exact thing happened to me last month! One week paid, one week pending for no apparent reason. Turns out they were doing an eligibility review on just that week because I reported slightly higher income from a side gig. Did you report any earnings for the pending week that were different from the paid week?

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No different earnings between the weeks - that's what's so confusing! I worked the same part-time hours both weeks (16 hours) and reported the same gross income ($320). Nothing changed between the two weeks, which is why I'm so baffled.

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somtimes its just random flagging in their system. my brother had 3 weeks paid then 1 pending then 2 more paid without changing anything. EDD computers are from like 1995 lol

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Totally!! Their systems are ANCIENT! I swear they're running everything on Windows 95 still! Every time they "upgrade" something it breaks three other things. No wonder so many of us get stuck with these random pending payments that make NO SENSE!!

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This is a common issue that happens for several reasons. The most likely explanations are: 1. Random quarterly review flag - EDD automatically flags some certifications during the quarter change (which just happened in July) 2. Identity verification check - sometimes they'll hold one payment while verifying identity again 3. Employer response delay - if your former employer just responded to something 4. System glitch that requires manual override Unfortunately, you're right that you need to speak with a representative to resolve this. The regular customer service line has very limited availability, but there are a few strategies that might help: - Call exactly at 8:01 AM when they open - Use the technical support number (833-978-2511) and request a transfer - Try the UI Online message center and specifically request a callback And make sure to keep certifying for any upcoming weeks while this gets resolved.

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Thank you for the detailed response! I'll definitely try calling right at 8:01 AM tomorrow. I hadn't thought about the quarterly review thing - that timing makes sense since it's July. At least I know there are several possible explanations and it's not necessarily something I did wrong. I'll keep certifying as normal too.

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After dealing with EDD for months I finally found a service called Claimyr that got me through to an EDD rep in about 20 minutes instead of spending days trying to get through. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km It was honestly the only way I could get my pending payments fixed. The rep explained that my account had a random quarterly review flag (exactly what someone mentioned above) and they cleared it immediately once I actually got through to them.

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Is that service legit tho? feels sketchy to use some 3rd party thing when dealing with unemployment

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The EXACT same thing is happening to me right now!! One week paid, one week pending since July 15th!! I've been trying to call EDD for DAYS and can't get through! This is RIDICULOUS!! How are we supposed to pay bills when they randomly decide to hold our money with NO EXPLANATION?? I'm going to try calling again tomorrow but I'm about to give up. Has anyone here actually gotten their pending payment resolved without spending 8 hours a day redialing???

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Yes, I got mine resolved, but it took persistence. What worked for me was calling the technical support number first (833-978-2511), then asking for a transfer to claims. Got through in about 45 minutes using that method. The regular number is basically impossible to get through on.

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This happens all the time with EDD. Two main reasons: 1. Quarterly income review (they check if you worked during the quarter) 2. Random eligibility review Did you get any letters in your UI Online inbox? Sometimes they send an interview notice or request for additional information but don't make it obvious. Check your spam folder too if you get email notifications. If there's no obvious issue, it's definitely worth talking to someone. I'd recommend trying right at 8:01 AM or right after lunch at 1:00 PM - those are slightly better times to get through. And make sure you're calling 800-300-5616, not the other numbers.

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Just checked my UI Online inbox again and there's nothing new - no interview notices or requests for info. I'll definitely try calling at those specific times tomorrow. Thanks for the tip! Do you know if they're also open on Saturdays? I could try then too if they are.

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They're open limited hours on Saturdays (8am-12pm), but from my experience, Saturdays can actually be harder to get through because they have fewer reps working. Monday mornings right at opening time have worked best for me.

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my claim did this 2. pending is better then disqualified!! at least u will get the $$$ eventualy

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That's a good point - at least it's not disqualified! I just wish there was some explanation or timeline. It's the uncertainty that's killing me.

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Update on what I said earlier - I just remembered something important. If you were ever on any type of disability claim (SDI) within the past 18 months, sometimes EDD will put a week on pending because they're checking with the disability department to make sure there's no overlap. This happens pretty regularly and can take 7-10 days to clear automatically without you doing anything. Also, when you do get through to EDD, ask them to check if you have any "stop payment alerts" on your account. That's often the technical term for whatever is holding up your payment, and knowing that specific language can help the representative assist you more quickly.

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That's actually really helpful! I was on SDI back in November for about 3 weeks (had minor surgery). I wonder if that's causing the issue now? I'll definitely ask about "stop payment alerts" when I get through. Thank you!

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just keep certifying even with the pending week. dont stop or ull make it worse

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Definitely - I'll keep certifying on schedule. My next certification is due this Sunday so I'll make sure to complete it on time.

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Did you check if you accidentally answered something differently on the certification questions? Sometimes just one wrong answer (like saying you weren't available for work on one day) can trigger a pending status. Double-check your certification history and compare the answers between the paid week and pending week.

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Just went back and checked my certification history. The answers are identical for both weeks - I was available every day, looked for work, reported the same part-time hours, etc. Nothing different that I can see.

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Any luck getting through today? I'm curious if the SDI thing mentioned above might be the issue. That would make sense if they're doing some cross-checking between systems.

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Success!! I finally got through this morning at 8:03 AM after about 15 redials. The rep confirmed it was exactly what was mentioned above - a quarterly review flag combined with them checking my previous SDI claim. She removed the hold and said the payment should process in 24-48 hours. Such a relief! Thanks everyone for all your help and suggestions.

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That's awesome news! So glad you got it resolved! This is exactly why this community is so helpful - everyone sharing their experiences and tips. The SDI cross-check thing is something I never would have thought of but makes total sense. I'm going to bookmark this thread for future reference in case I run into similar issues. Hope your payment comes through quickly!

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This is such a great outcome! Reading through this whole thread was really educational - I had no idea about the SDI cross-check thing or the quarterly review flags. I'm saving this post too because the tips about calling at 8:01 AM and asking about "stop payment alerts" seem super useful. It's so frustrating that EDD's system doesn't give any clear explanation when this happens, but at least there are people here who've been through it and can share what actually works. Glad everything worked out for you!

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This is such a helpful thread! I'm dealing with something similar right now - one week paid, one pending since last Friday. Reading through everyone's experiences here gives me hope that it's probably just a system issue and not something I did wrong. The SDI cross-check explanation makes a lot of sense, and I'm definitely going to try the 8:01 AM calling strategy tomorrow. It's so frustrating that EDD doesn't give any clear explanation for these holds, but I'm grateful for communities like this where people share what actually works. Thanks for sharing your resolution - it gives the rest of us hope!

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I'm in the exact same boat right now! One week paid, one stuck on pending since Monday with zero explanation. This thread has been a lifesaver - I had no idea about the quarterly review thing or the SDI cross-checks. I'm definitely going to try calling right at 8:01 AM tomorrow and ask specifically about "stop payment alerts" like Sofia mentioned. It's ridiculous that we have to play detective to figure out what's wrong with our own claims, but at least knowing other people have gotten through this successfully makes me feel less panicked. Fingers crossed the early morning calling strategy works!

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I'm going through this exact same issue right now! Filed for two weeks last Sunday and only got paid for one - the other is sitting on pending with no explanation whatsoever. It's so reassuring to read through this thread and see that I'm not alone and that there are actual reasons why this happens. The SDI cross-check thing is fascinating - I never had SDI but I'm wondering if there are other similar system checks they do. I'm definitely going to try the 8:01 AM calling strategy tomorrow and ask about "stop payment alerts" specifically. Thanks to everyone who shared their experiences and tips - this community is incredibly helpful when EDD's own system gives us zero information about what's going on!

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I'm dealing with the exact same thing! It's so frustrating when EDD's system just leaves you hanging with no explanation. This thread has been incredibly eye-opening - I had no clue about quarterly reviews or system cross-checks. The fact that it happened to so many people here makes me feel way less stressed about it. I'm definitely going to try the early morning calling strategy and use that specific "stop payment alerts" language when I get through. It's crazy that we have to become EDD experts just to get our own benefits, but I'm so grateful for communities like this where people actually share what works!

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I've been following this thread and wow, what a learning experience! I'm currently dealing with a similar situation - certified two weeks ago and one payment went through fine while the other is stuck on pending. Reading through everyone's experiences here has been incredibly helpful, especially the insights about SDI cross-checks and quarterly reviews. I had no idea these were even things that could trigger holds! I'm definitely going to try the 8:01 AM calling strategy tomorrow and make sure to ask about "stop payment alerts" specifically. It's frustrating that EDD's system doesn't provide any transparency about why these holds happen, but I'm so grateful for this community where people share real solutions that actually work. Seeing that others have successfully resolved this gives me hope that mine will get sorted out too!

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This whole thread has been such an eye-opener! I'm new to dealing with EDD and had no idea that things like quarterly reviews and system cross-checks could randomly flag payments. The fact that so many people have gone through this exact same situation (one week paid, one pending with no explanation) is both frustrating and reassuring at the same time. It really shows how common these system glitches are. I'm bookmarking all these tips about calling at 8:01 AM and asking about "stop payment alerts" - hopefully I'll never need them, but it's good to know what actually works if I do run into issues. Thanks to everyone who shared their experiences and solutions!

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This thread is incredibly valuable! I'm bookmarking it right now because the level of detail and real solutions shared here is amazing. The breakdown of possible causes (quarterly reviews, SDI cross-checks, random system flags) and the specific strategies that actually work (calling at 8:01 AM, asking about "stop payment alerts," using the technical support number for transfers) are exactly what people need when dealing with EDD's frustrating lack of transparency. It's ridiculous that we have to become detectives to figure out our own benefit issues, but communities like this make all the difference. Thank you to everyone who took the time to share their experiences and successful resolution strategies!

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I completely agree! This thread is like a masterclass in navigating EDD's broken system. I'm relatively new to unemployment benefits and had no idea about any of these behind-the-scenes processes that can randomly hold up payments. The fact that everyone here took the time to share not just their problems but actual solutions and specific language to use when calling is incredible. I'm definitely saving this whole conversation - the tips about calling times, which numbers to try, and what terminology to use could save someone hours of frustration. It really shows the power of community when official channels fail us!

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This thread is absolutely gold! I'm dealing with a similar situation right now (one week paid, one pending since last Tuesday) and was starting to panic thinking I'd messed something up. Reading through everyone's experiences and seeing the successful resolution is such a relief. The breakdown of all the possible causes - quarterly reviews, SDI cross-checks, random system flags - makes so much sense and explains why EDD's system can be so unpredictable. I'm definitely going to try the 8:01 AM calling strategy tomorrow and use the specific "stop payment alerts" language when I get through. It's frustrating that we have to become EDD experts just to get our own benefits, but this community sharing real solutions is invaluable. Thank you everyone for taking the time to help others navigate this mess!

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Same here! I just had this happen to me last week - one payment went through, one stuck on pending for no clear reason. This thread has been a lifesaver! I was honestly starting to think I was the only one dealing with this. The information about quarterly reviews and system cross-checks is so helpful - I had absolutely no clue these were even possibilities. I'm going to try calling right at 8:01 AM on Monday and definitely ask about those "stop payment alerts" that Sofia mentioned. It's wild that EDD doesn't give us any explanation for these holds, but seeing so many people successfully resolve this gives me hope. Thanks to everyone who shared their stories and solutions - you're helping so many of us who are just trying to figure out this confusing system!

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This thread has been incredibly helpful! I'm currently dealing with the exact same issue - certified for two weeks on Sunday and only one week got paid while the other is stuck on pending with zero explanation. Reading through everyone's experiences here has given me so much relief knowing I'm not alone and that there are actual explanations for why this happens. The insights about quarterly reviews, SDI cross-checks, and random system flags are things I never would have known about otherwise. I'm definitely going to try the 8:01 AM calling strategy tomorrow and make sure to ask specifically about "stop payment alerts" when I get through. It's so frustrating that EDD's system leaves us completely in the dark about these holds, but communities like this where people share real solutions are absolutely invaluable. Thank you to everyone who took the time to share their experiences and successful strategies - you're helping so many of us navigate this confusing system!

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I'm so glad I found this thread! I'm completely new to unemployment benefits and just had my first certification experience last week. One week got paid immediately but the other has been sitting on pending for 4 days now with absolutely no explanation from EDD's system. I was honestly starting to panic thinking I had made some kind of mistake on my certification, but reading through all these similar experiences is such a huge relief! The information about quarterly reviews and system cross-checks is totally new to me - I had no idea EDD had all these background processes that could randomly flag payments. I'm definitely going to try calling right at 8:01 AM tomorrow morning and use that "stop payment alerts" terminology that Sofia mentioned. It's really frustrating that we have to become EDD detectives just to understand our own benefits, but I'm so grateful for this community where people actually share what works. Thank you everyone for being so helpful to newcomers like me!

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This thread has been such a lifesaver for me! I'm dealing with the exact same situation right now - certified last Sunday and only got paid for one week while the other is stuck on pending. I was honestly starting to think I had done something wrong with my certification, but reading through everyone's experiences here shows this is way more common than I realized. The explanations about quarterly reviews, SDI cross-checks, and random system flags are incredibly helpful - I had no clue these were even things that could happen! I'm definitely going to try the 8:01 AM calling strategy tomorrow and make sure to ask about "stop payment alerts" specifically. It's so frustrating that EDD gives us zero transparency about these holds, but seeing that so many people have successfully resolved this gives me hope. Thanks to everyone who shared their strategies and experiences - this community is amazing for helping people navigate EDD's confusing system!

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I'm in the exact same boat! Just certified last Sunday and one week went through fine but the other has been pending since Monday with absolutely no explanation. This thread has been incredible - I had no idea about quarterly reviews or any of these system cross-checks that can randomly flag payments. It's so reassuring to know this isn't something I messed up on my certification! I'm definitely going to try calling right at 8:01 AM tomorrow and ask about those "stop payment alerts" that Sofia mentioned. The fact that so many people here have gotten this resolved successfully gives me hope that it's just a matter of getting through to the right person. Thanks to everyone for sharing your experiences and actual solutions - this community is a lifesaver when EDD's system leaves us completely in the dark!

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