I'm literally going through this exact same nightmare right now! Just opened my EDD application 20 minutes ago and had a complete panic attack when I saw that my main job where I made $49K last year isn't showing up anywhere - only some random food delivery work that paid maybe $2K total. I was about to abandon the whole thing thinking their system was completely broken and I'd end up with benefits calculated on practically nothing! But wow, reading through this entire thread has been like discovering a goldmine of reassurance. It's incredible how every single person here has had this identical heart-stopping experience with EDD's confusing interface, but then consistently got the correct benefit amounts in the end. The relief knowing that they pull from complete quarterly wage reports behind the scenes is huge - even when their application display makes it look like half your work history is missing! I was ready to waste my entire week trying to get through on their impossible phone lines, but now I'm confident enough to just submit and wait for my Notice of Award. EDD seriously needs to fix this interface - even a simple disclaimer would save thousands of people from this unnecessary panic attack! Thank you to everyone who shared their real experiences here. This thread has literally saved me from so much stress and probably prevented me from not filing due to interface confusion. Will definitely update when I get my determination letter!

I'm going through this exact same issue right now! Just logged into EDD about an hour ago to file my claim and was completely panicked when I saw that only 2 of my employers are showing up - both were small seasonal jobs - while my main employer where I worked full-time for 16 months making about $44K is completely missing from the list. I was literally about to close the application and try calling EDD for days thinking something was seriously wrong with their system. But reading through all these responses has been such a massive relief! It's incredible how many people have dealt with this identical scary situation and had their benefits calculated correctly in the end. The fact that EDD pulls wage data from quarterly employer reports behind the scenes, even when their interface doesn't display everything clearly during the application process, is really reassuring to know. I was so worried my weekly benefit amount would be calculated based on just those tiny seasonal jobs, but now I feel confident submitting my application and waiting for the Notice of Award. EDD really needs to add some kind of explanation on that employer verification page - it would save so many people from this unnecessary panic! Thank you to everyone who shared their real experiences and outcomes here. This thread has been a lifesaver and given me the confidence to move forward with filing instead of getting stuck in phone call hell. I'll definitely update when I receive my determination letter!

I just went through this exact same issue a few weeks ago! The frustration is real when you can see the money but can't touch it. Here's what finally worked for me: Since you already confirmed with Money Network that no card was issued, you're ahead of where I was. I also switched to paper checks using the DE 5800 form and it was the right call. My first check arrived exactly 9 days after EDD updated my payment preference. A couple things that helped me: - When you call EDD (or use Claimyr), ask them to check for any "payment holds" or "address verification flags" on your account. Sometimes there are hidden issues blocking the payment setup - Request they send you the confirmation letter about your payment preference change via both mail AND email if possible - Get a reference number for the call and ask them to put detailed notes about what they changed The paper check system is honestly more reliable than the debit card mess. You can always switch back to the card later once you know everything is working properly. Don't feel bad about using a paid service to get through - I wasted weeks trying the free route and wish I'd just paid to talk to someone sooner. You're so close to getting this resolved! Keep us posted on how the Claimyr call goes.

Wow, reading through all these responses is both helpful and infuriating - it's clear this payment preference issue is a widespread problem with EDD's system! I'm dealing with something similar right now where my claim shows approved but I've been waiting 3 weeks for any kind of payment method to be set up. Isabella, your situation sounds exactly like what happened to my sister earlier this year. She also had the automated system showing thousands available but no actual way to access it. The advice about calling Money Network directly at 1-866-320-8699 is golden - I had no idea you could do that to check if a card was actually issued. Based on everyone's experiences here, it seems like going with paper checks is definitely the way to go for now. The debit card system sounds like a nightmare with all the third-party confusion between EDD and Money Network. At least with checks you know exactly when they're sent and when to expect them. I'm also really interested in hearing how the Claimyr service works out for you. The regular EDD phone lines are absolutely useless - I've been trying for weeks with no luck. If a small fee can actually get me connected to someone who can fix this mess, it seems worth it at this point. Keep us posted on your progress! This thread has been incredibly helpful for understanding what's actually going wrong with these payment systems.

update us when u get ur card!! im curious how long it takes lol

I'm dealing with the exact same issue right now! Filed in November and still no card. The worst part is not knowing if you should keep certifying or wait. Based on what everyone's saying here, I'm going to keep certifying and try calling Money Network directly tomorrow. One thing I learned from my neighbor who went through this - if you have a local EDD office, sometimes showing up in person can help more than calling. The rep was able to see that her card had been sent to the wrong zip code and immediately ordered a replacement. Might be worth a shot if you have an office nearby! Thanks for posting this - it's reassuring to know I'm not the only one stuck in this nightmare. The system is definitely broken when people are waiting 5+ months for a piece of plastic.

So glad to see this got resolved! This is exactly why I joined this community - to help fellow veterans navigate these bureaucratic nightmares. I went through something similar with my Air Force retirement when I filed for UI after my tech job got eliminated. For future reference, veterans should always emphasize the "base period" distinction when dealing with EDD. The key phrase to use is "non-base period pension income" - that's the magic language that gets their attention. I keep a copy of my DD-214 and retirement orders handy whenever I deal with any government benefits. It's frustrating that EDD staff aren't properly trained on military retirement vs regular pension rules. Hopefully your success story will help other vets who face this same issue!

This thread is incredibly helpful! I'm currently dealing with a similar situation - retired from the Marines 5 years ago and just got laid off from my civilian job. EDD initially approved my claim but then suddenly stopped payments saying there was an "income verification issue" with my retirement pay. Based on what I'm reading here, it sounds like they might be incorrectly treating my military retirement as base period income even though my service ended way before my base period. I'm going to call tomorrow and use that key phrase "non-base period pension income" that @Mateo Rodriguez mentioned. Quick question for those who've been through this - when you called, did you need any specific documentation beyond your DD-214? I want to make sure I have everything ready before I try to get through to someone.

I actually just went through this same issue last month! My employer has offices in Sacramento, San Francisco, and Oakland, and EDD listed the SF office instead of Sacramento where I actually worked. Here's what I did that worked: Called EDD at exactly 8:00 AM (set multiple alarms lol) and got through after about 1.5 hours. The rep said these mix-ups with multi-location companies are super common and she corrected it immediately. She even mentioned that Sacramento/Stockton mix-ups happen a lot since those offices are geographically close. Make sure you have ready: - Your correct work address (Sacramento office) - Employee ID number if you have it - Any paystub or offer letter showing Sacramento - Your start date and supervisor's name The rep gave me a confirmation number and the change showed up in my UI Online account the next morning. During my phone interview a few days later, I mentioned the correction upfront and the interviewer just noted it - no issues at all. Don't panic about this affecting your payments! The rep assured me that address corrections before the interview don't cause any delays. It's just an administrative fix that happens all the time. Also, if you can't get through on the main number (1-833-978-2511), try the technical support line (1-800-300-5616) - sometimes it's less busy and they can transfer you. You've got time to fix this before your interview - don't stress! Keep us updated on how the call goes! 🤞

I've been reading through all these responses and wow, this community is incredibly helpful! As someone who's been dealing with EDD issues for months, I just wanted to add that if calling doesn't work out, you can also try reaching out through your local state senator's office - they often have dedicated EDD liaisons who can help cut through red tape. I had a friend who got her multi-location employer address issue resolved in just 2 days through her senator's office when she couldn't get through by phone. It's worth having as a backup plan! Also, make sure to document everything - dates you called, confirmation numbers, names of reps you spoke with. This paper trail can be super helpful if you run into any issues later. Good luck with your call tomorrow morning! 🍀