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UPDATE: The money just hit my card this morning (Wednesday)! So that was about 48 hours from when it showed paid on the EDD site. Thanks everyone for the help and calming my nerves. I'm definitely switching to direct deposit for future payments based on all your advice.
I have edd money network card. My disability is using on my card Sunday night. It’s not there, Memorial Day is tomorrow. Could that be a possibility?
@casey anderton - Yes, federal holidays like Memorial Day definitely affect deposit timing! Money Network and all banks process ACH transfers on business days only. Since your payment was initiated Sunday night and Monday is Memorial Day, the earliest it would process is Tuesday. With disability payments, I ve'noticed they sometimes take an extra day compared to unemployment payments too. I d'expect to see it by Tuesday evening or Wednesday morning at the latest.
@casey anderton Federal holidays definitely mess with deposit timing! I had the same thing happen with my unemployment payment over a holiday weekend - it was processed "on" Sunday but didn t'hit my Money Network card until Wednesday because of the holiday delay. Banks treat Memorial Day like any other federal holiday, so no ACH processing happens. Your disability payment should show up Tuesday or Wednesday for sure. The holiday just pushes everything back by one business day.
I just wanted to add something that might be helpful based on my experience with my uncle who went through this same situation. When your dad reports his Social Security retirement benefits, make sure he understands that he needs to report them EVERY time he certifies, not just the first time. I've seen people get confused thinking they only need to report it once when they first start receiving it. Also, if his Social Security amount ever changes (like with annual cost of living adjustments), he'll need to update that information during certification too. The EDD system will remember his previous entries, but it's important to verify the amount is still correct each time. One last thing - if he ever has any technical issues during the online certification process, the EDD phone lines for technical support (not benefit questions) tend to be less busy and might be easier to get through to. Hope this helps and good luck to your dad!
This is such an important point that I don't think gets mentioned enough! I helped my grandmother with her certifications and we made the mistake of thinking it was a "set it and forget it" situation after reporting her Social Security the first time. When she got her annual COLA increase, we almost forgot to update the amount during certification. Thankfully we caught it, but it could have caused issues later. The tip about technical support having shorter wait times is really valuable too - I'll definitely keep that in mind for future reference. It's amazing how many little details there are to keep track of with these benefits!
I'm so glad I found this thread! I'm in almost the exact same situation - my mom just turned 65 and started receiving Social Security retirement benefits two weeks ago while she's been on unemployment since January. She's been absolutely terrified about how to handle this during certification because she didn't want to accidentally commit fraud or lose her benefits. Reading through everyone's experiences has been incredibly reassuring - it sounds like as long as she reports it honestly as Social Security retirement (not disability or SSI), she'll be fine and it won't reduce her weekly UI amount. I'm going to help her with her next certification this weekend and we'll make sure to have her Social Security award letter ready with the exact monthly amount. Thank you all for sharing such detailed and helpful information - this community is amazing for navigating these confusing government systems!
I feel your frustration completely. I've been in the same situation for 2 weeks now - my claim got flagged for identity verification and I can't get anyone on the phone to help me submit the required documents. The automated system just loops me back to "call during business hours" even though I'm calling at 10am on a Tuesday. It's like they've designed this system to be as difficult as possible to navigate. Has anyone had success with the identity verification process specifically?
The identity verification loop is the worst! I got stuck in that same cycle for weeks. What finally worked for me was getting through to an actual EDD representative who could manually flag my account for document review. They had me upload everything through the UI Online portal while on the call to make sure it went through properly. The automated system seems completely broken for ID verification cases.
The identity verification issue is so frustrating! I've been stuck in that same loop for over a week now. Every time I call, the automated system tells me to upload documents online, but when I try to upload them through the UI Online portal, it either times out or gives me an error message. Then when I call back for help, they tell me the documents aren't there and to try uploading again. It's like being trapped in a nightmare loop. Has anyone found a way to successfully upload identity verification documents without having to talk to an EDD representative directly?
I had this exact same frustration when I first got approved! The direct deposit option is essentially locked until you complete your first certification cycle. Here's what worked for me: 1) Make sure your ID.me verification is 100% complete (you can check this in your account profile), 2) Certify for your first week this Sunday, 3) Wait 3-5 business days for EDD to process that payment, 4) Log back into UI Online and look for "Payment Method" or "Payment Preferences" - it should finally appear after your first payment processes. I know it's backwards that you can't set it up beforehand, but that's just how their system works. The good news is once you get it configured, direct deposit is much faster than waiting for the card! Pro tip: have your bank routing/account numbers and a voided check ready because they'll need to verify your account with micro deposits before fully activating it.
This is super helpful, thanks! I've been stressing about this all week thinking I was doing something wrong. It's good to know the ID.me verification status is something I can actually check - I'll make sure that's fully complete before I certify this weekend. The timeline you laid out makes total sense, even if the system design seems pretty user-unfriendly. I'll definitely have my banking info ready to go once the option finally appears. Really appreciate you sharing the step-by-step process!
I went through this same exact situation about 6 months ago and it drove me absolutely crazy! The direct deposit option is basically hidden behind a series of requirements that EDD doesn't clearly explain anywhere. From my experience, you need to complete ALL of these steps before the "Payment Method" section will even show up in your UI Online account: 1) Have your claim fully approved (✓ you've got this), 2) Complete ID.me identity verification (double-check this is 100% done), 3) Certify for at least one benefit week, and 4) Have EDD successfully process that first payment. The system literally won't unlock the direct deposit feature until after your first certification goes through their system. I know it's completely backwards - you'd think they'd want you to set this up RIGHT AWAY - but that's just how their antiquated system works. Once you certify this Sunday, wait about 3-5 business days for processing, then check your UI Online account again. The payment preferences section should magically appear! Make sure you have your bank routing number, account number, and a voided check ready because they'll verify your account with small test deposits before fully activating direct deposit. Hang in there - once it's set up, getting payments directly to your bank is SO much better than dealing with those Money Network cards!
Daniel Rivera
Thank you so much for the professional perspective! It's really reassuring to hear from someone who works directly in workers comp law that the advice in this thread aligns with the actual legal framework. The distinction you made about "indemnity benefits" vs "permanent disability" is super helpful - I'll definitely ask my attorney to use those specific terms when breaking down my settlement so I can report it accurately to EDD. The point about Medicare Set-Aside provisions is something I hadn't even thought about but makes total sense. I'll make sure to get a complete breakdown that identifies every component of the settlement, including any future medical care provisions. It's such a relief to know that EDD has established processes for these situations since they're common. Sometimes when you're in the middle of it, it feels like you're in uncharted territory, but clearly this is something they handle regularly. I feel much more confident about moving forward now - thanks again for the expert insight!
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Aisha Khan
•This whole thread has been incredibly eye-opening! As someone completely new to dealing with workers comp settlements while on UI, I had no idea there were so many nuances to consider. The professional insight about indemnity benefits vs permanent disability really helps clarify why some settlements affect UI benefits while others don't. I'm in a similar boat - expecting a settlement soon from a workplace injury that happened before my current layoff. Based on everything I've read here, my plan is to: 1) Keep certifying no matter what, 2) Get a detailed breakdown from my attorney using the proper legal terms, 3) Report everything transparently when I receive the payment, and 4) Consider calling EDD proactively to document the situation. One thing I'm still curious about - has anyone had experience with EDD requesting additional verification beyond just the settlement documents? Like do they ever contact the workers comp insurance company directly, or do they typically just work with what you provide? Just want to make sure I'm prepared for any possible follow-up requests. Thanks to everyone who shared their experiences - this community is amazing for helping navigate these complex situations!
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Sofia Torres
I'm dealing with a very similar situation right now - expecting a workers comp settlement any day while currently on UI. Reading through everyone's experiences has been incredibly helpful and reassuring! One thing I wanted to add that my workers comp attorney mentioned: make sure to ask for a copy of the "Compromise and Release Agreement" (C&R) when your settlement is finalized. This document will have the most detailed breakdown of what each portion of your settlement represents, which is exactly what you'll need when reporting to EDD. My attorney also told me that in California, most settlements these days are structured as lump sum payments that close out the entire case, rather than ongoing payments. This apparently makes the EDD reporting much cleaner since you're just dealing with one week where you report the settlement rather than ongoing monthly payments that might affect multiple certification periods. Thanks to everyone who shared their real experiences - it's so much more helpful than trying to decipher the official EDD guidelines on your own! I feel much more prepared now for when my settlement comes through.
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