I'm going through something very similar right now! Just had my eligibility interview 5 days ago and have been refreshing UI Online constantly waiting for any sign of what's happening with my claim. Reading through everyone's experiences here is so reassuring - especially seeing that most people who are legitimately laid off do eventually get approved even when the interviewer doesn't give clear signals during the call. My situation was a company closure due to financial issues, and like others mentioned, the interviewer was completely neutral and professional but didn't hint at all about their decision. It's nerve-wracking when you're depending on these benefits to pay rent and bills! Thanks to everyone who shared their timelines and outcomes - it really helps to know what's normal in this process. Natasha, so glad everything worked out for you! Hopefully I'll be posting a similar success update in a week or two 🤞

This whole thread has been incredibly helpful and reassuring! I'm currently waiting for my eligibility interview to even be scheduled (filed my claim about 3 weeks ago) and the uncertainty is driving me crazy. It's so comforting to read success stories like Natasha's and see that the process does work, even when it feels like you're stuck in limbo. One thing I'm curious about - for those who've been through the interview process, how much detail did you go into about your job separation? I was laid off due to budget cuts at my marketing agency, and I'm wondering if I should prepare specific documentation or if a straightforward explanation is usually sufficient. Also, should I be worried that I haven't heard anything about scheduling my interview yet after 3 weeks? Thanks to everyone who's shared their experiences here - this community is such a valuable resource for navigating this confusing process! 🙏

I'm so sorry you're going through this - being fired for requesting basic ADA accommodations is both infuriating and illegal. You absolutely have a strong case for UI benefits based on everything you've described. The key thing working in your favor is the clear timeline: 3 years of solid performance reviews, then termination just 3 months after requesting accommodations. That pattern alone tells EDD exactly what happened here - this wasn't about job performance, it was about your employer choosing discrimination over spending a few hundred dollars on reasonable accommodations. A standing desk and flexible breaks for a back injury are about as reasonable as accommodations get. Any employer claiming "undue hardship" for those basic requests is going to have a very hard time proving that to EDD, especially since you worked in customer service where these accommodations wouldn't impact core job functions at all. When you file, be completely honest and specific: "Terminated after employer determined they could not provide reasonable ADA accommodations for documented disability." Don't let them twist this into you being unable to do the job - you were willing and able to work with minimal accommodations. Your employer will probably contest the claim, but honestly, companies that fire people to avoid ADA costs usually lose these battles. EDD sees right through employers who use "undue hardship" as an excuse to discriminate rather than follow the law. You did absolutely nothing wrong by requesting legal accommodations. Stay strong and fight for those benefits - you've earned them and deserve support while finding an employer who actually respects workers' rights. Good luck with your claim!

I'm really sorry you're going through this situation - it's absolutely maddening when employers think they can just fire people to avoid basic ADA compliance. From everything you've described, you have an incredibly strong case for UI benefits. What strikes me most is how textbook this retaliation case is: 3 years of solid performance, then termination within 3 months of requesting accommodations. The accommodations you requested (standing desk and flexible breaks) are so reasonable that any employer claiming "undue hardship" is going to look ridiculous to EDD investigators. A few things that might help as you navigate this: **For your UI application:** Be crystal clear that you were "terminated after employer refused to provide reasonable ADA accommodations" - don't let them frame this as performance-related when you have years of good reviews. **Documentation to gather:** Keep everything organized - your accommodation requests, medical documentation of your back injury, those solid performance reviews, and their termination letter. The contrast will be obvious to EDD. **Expect pushback:** Your employer will likely contest, but companies rarely win these cases when the timeline is this clear-cut and the requested accommodations are this minimal. You absolutely did nothing wrong by requesting legal accommodations you're entitled to. A standing desk costs what, maybe $300? And flexible breaks cost them literally nothing. Their "undue hardship" argument is going to fall flat when EDD examines the actual costs versus their company size and resources. Stay strong and fight for what you've earned - you deserve support while finding an employer who actually values ADA compliance instead of looking for excuses to discriminate!

I'm so sorry you're dealing with this Katherine - EDD bank levies are absolutely terrifying, especially when rent is due so soon. I went through this exact nightmare about 8 months ago and the panic is real. Everyone has given you incredible advice about the WG-007 form, which is definitely your best shot at quick relief. I wanted to add a couple things that specifically helped me: 1. When you call EDD Collections, ask to speak with a supervisor immediately and explain you need emergency hardship consideration due to imminent homelessness - they have expedited review procedures for situations like yours. 2. Take photos of your frozen account screen and any levy notices with your phone - having immediate access to these images helps when you're on calls with EDD or your bank. 3. If you have any regular prescriptions or medical appointments, mention those costs prominently on your WG-007 - EDD seems to prioritize cases where people's health could be impacted. 4. Contact your county's social services office TODAY - many have emergency rental assistance programs that can help bridge the gap while you sort this out, and they're often faster than trying to work directly with landlords. I got my levy released in 4 days and ended up with an $85/month payment plan. The key was being extremely detailed about expenses and calling every single day to follow up. Don't let them intimidate you - you have rights in this situation and the hardship exemption process really does work when you're persistent. You're going to get through this! Keep us posted on what happens.

I'm really sorry you're going through this Katherine - bank levies are one of the most stressful financial situations anyone can face, especially when you're already stretched thin. The community here has given you amazing advice, and I wanted to add one more perspective as someone who's helped family members navigate similar EDD issues. One thing I'd strongly recommend is creating a simple spreadsheet or document to track every single interaction you have with EDD - date, time, who you spoke with, what was discussed, and any reference numbers they give you. EDD reps sometimes give conflicting information, and having a detailed record can really help if you need to escalate or if there are discrepancies later. Also, when you're gathering documents for your WG-007, include a brief personal statement (just a paragraph) explaining your situation in your own words. While the form is the official requirement, sometimes a human explanation of "I'm a single person working part-time retail, barely making ends meet, and this levy is literally preventing me from paying rent and buying food" can help the reviewer understand the urgency. The fact that you're being so proactive about this puts you in a much better position than many people who just panic and don't take action. Most people who follow the hardship exemption process properly do get relief within a few days. You've got this - stay persistent and don't let the bureaucracy wear you down. This community is rooting for you!

Wow, this thread is a goldmine of information! I've been dealing with a similar situation - my claim has been pending for 5 weeks and I was getting nowhere with the standard phone strategies. Reading through everyone's experiences, I'm going to try a multi-pronged approach: first the 8:12am timing that @Javier mentioned, then if that doesn't work, I'll contact my assembly member's office like @Malik suggested. The insight from @Connor about assembly offices having dedicated EDD caseworkers with special access is incredibly valuable - I had no idea that resource even existed! Also planning to check out that EDD subreddit for real-time updates on wait times. It's frustrating that we have to become phone system hackers just to access benefits we're entitled to, but at least there's a community of people sharing strategies. Thanks to everyone who shared their experiences and solutions. This kind of peer support is what gets people through these bureaucratic nightmares. Will report back if I have success!

This thread is exactly what I needed to see! I've been stuck with a pending claim for 4 weeks and was starting to think I was doing something wrong. It's both reassuring and infuriating to see that this is such a widespread problem. I'm going to try the assembly member route first since that seems to have the highest success rate based on what everyone's shared. The fact that they have dedicated EDD liaisons with special access makes total sense - wish I'd known about this weeks ago! Also bookmarking that EDD subreddit for real-time updates. It's crazy that we need to crowdsource solutions like this, but I'm grateful for communities like this where people actually help each other navigate these broken systems. For anyone else reading this who's in the same boat - document everything! I started keeping a log after reading @Chris's advice and it's already helping me track patterns in when I'm more likely to get through vs hit busy signals. Thanks to everyone who shared their strategies. Going to report back once I try the assembly member contact!

I had this same issue last year when I started my new job! EDD doesn't automatically send closure confirmation letters, but there are a few ways to get the documentation your HR needs. The fastest method I found was calling EDD early in the morning (around 8am) and specifically asking for a "verification of benefit termination letter" - they can usually email it to you the same day if you reach an agent. If you can't get through by phone, try the UI Online "Ask EDD" feature under Contact EDD and request a "Proof of Benefits Termination" document. As a backup, you can also print your claim history showing your last payment date plus your final certification where you indicated you returned to work - some HR departments will accept this combination as proof you're no longer collecting benefits. Congrats on the new job and good luck getting the paperwork sorted out!

Another option that worked for me - if you're really in a time crunch, you can also call the EDD Employer Services line (not the regular claimant line). They're sometimes less busy and can help with employment verification requests. The number is different from the main EDD line and I found the wait times were much shorter. When you get through, explain that you need documentation for your new employer showing your benefits have ended. They were able to process my request same-day and faxed the verification letter directly to my HR department. Worth trying if the regular customer service line is backed up!