I'm dealing with the exact same issue! Been locked out since Wednesday and it's driving me crazy. I tried everything you mentioned - different browsers, clearing cache, mobile app, nothing works. What's worse is I can't even get through on the phone to ask what's wrong. I'm going to try that Claimyr service that @Daryl Bright mentioned above since it sounds like several people have had success with it. Also going to attempt logging in super early tomorrow morning like @Harmony Love suggested. This is so stressful when you're depending on these payments! 😤

I'm going through the exact same thing! Started having issues Tuesday and still can't get in. What's really frustrating is I had to miss work yesterday to try calling EDD all day but could never get through. I'm supposed to certify this weekend and I'm terrified I'm going to miss the deadline. I've been unemployed for 3 months now and these payments are literally keeping me afloat. Going to try the Claimyr service and early morning login suggestions from this thread - thanks everyone for sharing your experiences! It's somewhat comforting to know it's not just me dealing with this nightmare. Keeping my fingers crossed the Twitter update @Sienna Gomez mentioned means they'll actually fix it soon 🤞

Just wanted to add my experience - I was in a very similar situation last year! My benefit year ended in May after I'd exhausted all funds, but I had worked part-time for about 4 months during my claim year. I was able to file a new claim successfully through UI Online. The process was actually pretty straightforward once I had all my employment info ready (pay stubs, employer details, etc.). My new weekly benefit amount was definitely lower since it was based on my part-time wages, but it was still enough to help while continuing my job search. One tip: make sure you file right when your benefit year ends, don't wait! There's usually a one-week waiting period for new claims, so the sooner you file the better. Also, keep doing those work search activities - they're required for the new claim too. Sounds like you're already on top of that though. Best of luck with your new claim and job search!

I went through this exact situation about 6 months ago! Your part-time work earnings of $5,600 should definitely qualify you for a new claim. That's well above the $1,300 minimum quarterly requirement that others mentioned. A few things that helped me when I filed my new claim: - I gathered all my pay stubs and W-2s from that part-time work beforehand - Filed online exactly one week before my benefit year ended to account for processing time - Made sure I had accurate employer contact info and exact employment dates The online system walked me through everything step by step. My new weekly amount was about 60% of what my original claim was, but hey, it kept me afloat during my continued job search. The hospitality industry has been brutal - I totally feel you on that front. Don't stress too much about the application process. With your work history during the claim year, you should be good to go. Just make sure you keep up with those work search requirements on the new claim too!

Thanks for the reassurance. I'll definitely take screenshots just to be safe. I've been taking notes of all my attempts to contact EDD and saving every piece of mail they send me. Better safe than sorry!

I'm going through something similar right now! My benefit year ended two weeks ago but I also had that weird final week showing up in the system. I was so confused about whether to certify or not. Reading through all these responses really helps clarify what's happening. I ended up certifying for that final week and now I'm just waiting for my new claim to process. The documentation advice is really smart - I've been taking screenshots of everything in UI Online just in case there are any issues later. It's frustrating how unclear the EDD system can be about these transitions, but it sounds like this is pretty normal. Thanks everyone for sharing your experiences!

I'm new to this community but currently going through a very similar situation with my EDD appeal! My portal just updated a few days ago with some weeks showing as PAID and others as excessive earnings, and I was completely confused about what it all meant. Reading through all these responses has been incredibly reassuring - I had no idea that 'excessive earnings' was different from an actual overpayment. I was worried I'd have to pay money back, but understanding that it just means I earned too much those specific weeks to qualify (and never received benefits for those weeks anyway) is such a huge relief. Like many others here, I've been trying to get through to EDD by phone for over a week with zero success. The portal updates without any real explanation are so frustrating! But it sounds like the best approach is to wait for the official determination letter in the mail to get all the details. Thanks to everyone who shared their experiences - it's really comforting to know I'm not alone in dealing with EDD's confusing system. Fingers crossed the PAID weeks get processed quickly!

I'm new to this community and currently dealing with a very similar appeal situation! My portal updated last week showing mixed results - some weeks as PAID and others showing excessive earnings. I was completely panicking thinking I'd have to repay benefits, but reading through everyone's explanations here has been such a huge relief. It's so frustrating how EDD's portal just changes without any clear explanation of what it means. I've been trying to call for almost two weeks now with absolutely no luck getting through. The automated system just hangs up on me every time! Based on what everyone is saying, it sounds like I should just wait for the official determination letter rather than stress about the portal updates. The fact that 'excessive earnings' doesn't mean overpayment is honestly life-changing news for my anxiety levels right now. Thank you all for sharing your experiences - it really helps to know others have successfully navigated this confusing process!

Just wanted to add my experience - I went through this exact same situation about 6 months ago! The key thing that helped me was keeping detailed records of my work hours and calculating my gross earnings for each certification week. I made a simple spreadsheet with dates worked, hours, and total earnings so I could easily fill out my certifications correctly. Also, don't worry too much about the partial benefits calculation - EDD's system will automatically figure that out for you once you report your earnings accurately. The most important thing is being honest about when you worked and how much you earned (gross, not net). Good luck with the new job!

Great advice from everyone here! I went through this exact same confusion when I transitioned off unemployment last year. One thing I'll add is to make sure you keep all your pay stubs and work records organized - EDD may ask for documentation later to verify the earnings you reported. Also, if your job has an irregular schedule or varying hours, consider setting up a simple calendar or note system to track exactly which days you worked each week. This becomes super important if you ever need to appeal an overpayment notice or if EDD audits your claim. The "report when you earn it, not when you're paid" rule applies to ALL types of work - freelance, contract, part-time, full-time, etc. Congrats on the new job and best of luck with the transition!