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Jackie Martinez

EDD flagged my claim with penalty weeks from 2020 - appeal process?

I lost almost all my shifts at the restaurant where I work about 3 weeks ago, so I reopened my previous UI claim. My certification shows 'pending' status but I haven't received any payments. After calling EDD yesterday (took forever!), the rep told me there's a penalty hold on my account for apparently misreporting my hours back in November 2020 during the pandemic. They said they sent notices about this, but I swear I never received anything - and I kept getting regular payments through that period without any issues. Now they're telling me I need to go through an appeal process? I'm completely stressed because I need this money for rent next month. Has anyone dealt with EDD penalty weeks before? Is this just submitting a written appeal or will I have to actually go to some kind of court hearing? Do I need a lawyer? Any advice would be SO appreciated.

I went through this exact nightmare last year. The appeal process isn't actually a court thing, it's an administrative hearing. You'll need to fill out the DE 1000M form explaining why you disagree with their decision or why you never received the notices. When you submit the appeal, request a phone hearing - it's easier than appearing in person. Be prepared to wait though, the appeal process can take 4-6 weeks to get scheduled, and your claim will stay pending during that time.

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Thank you! Do you happen to know if I need to gather any specific evidence for this appeal? Like, should I be getting statements from my employer about my hours from 2020? It was so long ago, I'm not even sure what documentation I still have from that time.

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they did this to me to!!!! said i had penelty weeks but didnt tell me until i reopend my claim 2 yrs later. the EDD is such a mess they loose there own mail and then blame us. SMH

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Did you appeal it? What ended up happening with your claim?

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I'm currently a hearing representative for EDD cases. Penalty weeks are serious - they're imposed when EDD believes you willfully misreported information. For your appeal, you'll need to demonstrate either: 1. You didn't receive proper notification (mail records, address changes) 2. The information you reported was actually correct (paystubs, employer statements) 3. Any misreporting wasn't willful (honest mistake) The hearing is conducted by an Administrative Law Judge, usually by phone these days. You don't need a lawyer, but you do need to be organized. Gather all documentation from that period - bank statements showing deposits, work schedules, any communications with EDD. The burden of proof is on EDD to show willful misrepresentation.

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This is incredibly helpful information, thank you! I honestly think this was just a mixup because I remember being really careful about reporting hours. Would you recommend I contact my old manager to get documentation of my actual hours worked during that period?

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If they're saying the notices were sent in 2020 but you never received them, check if you had your mail forwarding set up correctly if you moved during the pandemic. That happened to me - EDD sent important notices to my old address even though I updated my address in UI Online. The appeal hearing is pretty informal, but you should definitely prepare by gathering any evidence about your work hours from that time. Good luck!

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same. I moved TWICE during 2020 and EDD kept sending stuff to my first address even tho I updated everything online. then they penalized ME for not responding to notices I never got! 🤦‍♀️

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Try using Claimyr to get through to EDD directly. I was in a similar situation with penalty weeks and needed to sort it out quickly. Regular calling was impossible - constant busy signals and disconnections. Claimyr got me connected to a rep within 20 minutes who actually helped resolve my issue. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km and the site is claimyr.com. Talking to a knowledgeable EDD rep before your appeal can give you better guidance on what specific documents you'll need.

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Thanks for the tip! I'll check out that service. You're right that calling normally is nearly impossible - it took me almost 3 days of constant redialing to get through yesterday.

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wait does anyone know if u can still get benefits while appealing penalty weeks?? i need to know asap

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No, you cannot receive benefits while serving penalty weeks. The penalty weeks must be served before any further benefits can be paid. However, if you win your appeal, those penalty weeks would be removed, and you could receive retroactive payment for those weeks if you were otherwise eligible.

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I'm curious - did the EDD rep tell you exactly how many penalty weeks they're saying you have? That makes a big difference in how long you'll be waiting for payments.

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They said something about 5 penalty weeks? I was so shocked by the whole thing I didn't ask enough questions. I'm going to try calling again tomorrow to get more details. The frustrating part is that I've been certifying each week thinking I'd get paid soon.

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the whole system is rigged against us! they wait YEARS to tell u about a problem then expect us to remember exactly what happend and have proof from years ago!!! its CRAZY

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It does seem suspicious they're only bringing this up now when you're filing a new claim. I wonder if they're under pressure to find old issues to reduce current claim volumes. My friend works at the state (not EDD) and says some departments are definitely looking for ways to cut costs.

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Update on your situation: The 5 penalty weeks means you have to certify for 5 weeks before you can receive any payments. Each week you certify counts as one penalty week served, but you won't receive payment for those weeks. After serving all 5 weeks, any subsequent certifications would be paid if you're otherwise eligible. For your appeal, request all documents EDD used to make their determination. You have the right to see what evidence they're using against you. Filing your appeal quickly is important - you only have 30 days from the notice date.

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Thank you so much for this explanation. So even if I win the appeal, I won't get paid for these first 5 weeks? That seems really unfair since I legitimately need this money right now.

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my freind had this happen an she just kept certifying even with the penalty weeks and eventually the payments started coming thru after she served all the weeks

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That's correct - you have to keep certifying during penalty weeks even though you won't get paid for those weeks. Each week you certify counts as one penalty week served. It's essentially a punishment period.

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I'm going through something similar right now! Got hit with penalty weeks from 2019 that they're just telling me about now in 2025. What really helped me was immediately requesting all the documentation they have on file about the alleged misreporting - you can do this through a records request. Also, if you moved at all during 2020, definitely mention that in your appeal because the mail forwarding was terrible during the pandemic. I found old bank statements showing my actual work income which contradicted what EDD claimed I reported. The appeal hearing wasn't as scary as I thought - the judge was actually pretty understanding about the confusion from that time period. Hang in there, it's frustrating but definitely worth fighting!

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This is really encouraging to hear! I had no idea I could request all their documentation - that sounds like it could be really helpful for my case. Did you have to pay anything for the records request, or was it free? Also, how long did it take to get the documents back from them? I'm worried about timing since I need to file my appeal soon.

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I'm dealing with a very similar situation right now! EDD hit me with penalty weeks from way back in 2020 that they're just now telling me about. What I learned is that you absolutely should appeal this - don't just accept the penalty weeks. The key things that helped me prepare: 1. Get bank statements from 2020 showing your actual deposits from work 2. Contact your old employer if possible to get records of your actual hours/wages 3. Document any address changes you had during 2020 (mail forwarding issues were HUGE during the pandemic) 4. Request all records from EDD about what they think you misreported The appeal form is DE 1000M and you can request a phone hearing. I found the Administrative Law Judge was actually pretty reasonable and understood that 2020 was chaotic for everyone. Don't give up - these penalty determinations often get overturned when you can show the reporting was accurate or that you never received proper notice. The whole process is stressful but definitely worth fighting, especially since 5 penalty weeks means 5 weeks without any income!

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This is such helpful advice, thank you! I'm definitely going to appeal - you're absolutely right that I shouldn't just accept this. I'm going to start gathering all those documents you mentioned. Did you end up winning your appeal? I'm curious how long the whole process took from filing the appeal to getting a decision. The thought of going 5+ weeks without any income is really scary, but it sounds like fighting this is the right move.

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I'm so sorry you're dealing with this - the stress of needing money for rent while EDD holds up your payments is awful. One thing that might help while you're going through the appeal process is to see if your local community has any emergency rental assistance programs. Many cities and counties still have funds available from pandemic relief programs that can help with rent while you're waiting for EDD to sort this out. Also, some food banks and community organizations offer utility assistance too. It won't solve the EDD problem, but it might help bridge the gap during these 5+ weeks you're looking at. The appeal is definitely the right move - don't let them get away with springing penalty weeks on you years after the fact without a fight!

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