


Ask the community...
I was working part-time while on unemployment and reported my gross income instead of net income on one certification. It was honestly just a mistake - I reported the amount on my paystub before taxes/deductions instead of after. Apparently that's considered a "false statement" even though I wasn't trying to cheat the system. Now I triple-check everything!
Just went through something similar recently! One thing I'd add is to make sure you have your bank account info updated and verified in your UI Online account before you certify. Sometimes after penalty periods, EDD will randomly flag accounts for additional identity verification or banking verification, which can delay payments even after you've served your time. Also, keep screenshots of your certification confirmations and payment history showing you completed all 10 penalty weeks. If there are any issues with your first payment, having that documentation ready can help speed up resolution. The EDD system isn't always great at tracking penalty completion automatically. Good luck getting back to regular payments - you've definitely earned it after 10 weeks of that nonsense!
Great advice about verifying bank info beforehand! I hadn't thought about that but it makes total sense that EDD might flag accounts after penalty periods. I'll definitely take screenshots of everything too - learned my lesson about documenting everything with EDD the hard way. Thanks for the heads up about potential delays even after serving the full penalty time!
I just ran into this exact same issue about an hour ago! The workaround with clicking next to the radio button instead of directly on it totally saved me. It's such a bizarre glitch - makes you wonder how many people get stuck on this and just give up trying to certify. Really hope EDD gets this fixed soon because missing certification deadlines over a website bug is incredibly stressful when you're depending on these benefits. Thanks to everyone who shared solutions!
Same here! I was getting so frustrated until I found this thread. It's crazy that such a simple UI bug can cause so much stress when people are already dealing with financial pressure. The fact that multiple people figured out the same workaround independently shows how broken this particular feature is. Really appreciate everyone sharing their experiences - this community is a lifesaver when EDD's systems fail us.
This exact same thing happened to me this morning too! I was getting so frustrated thinking I was doing something wrong. The workaround with clicking next to the radio button instead of directly on it worked perfectly for me as well. It's really concerning that EDD's system has such basic UI bugs that can prevent people from certifying on time. For anyone else running into this - be patient and try the workaround that Jay Lincoln suggested earlier in this thread. It might take a couple tries to get the positioning right, but it does work. Really hoping they fix this before the next certification period because this kind of stress is the last thing unemployed folks need to deal with!
UPDATE: Had my hearing today! It went way better than expected. The judge was actually really understanding about the IHSS employer confusion. She looked at my W-2s and the letter from my caseworker and said this type of misunderstanding happens regularly with IHSS providers. The whole thing took about 25 minutes, and she said I should receive a written decision within 7-10 days, but she indicated she'll be ruling in my favor! So relieved right now. Thanks again for all your help and advice everyone!
Congratulations! Exactly the outcome I expected based on your situation. When you get the official ruling, make sure to call EDD to confirm when your payments will resume - sometimes there's an additional delay even after a favorable decision.
Congratulations on the positive outcome! Your story is a perfect example of why preparation and honesty matter so much in these hearings. The fact that you took everyone's advice - getting the caseworker letter, organizing your W-2s, practicing your explanation - clearly made a huge difference. For anyone else reading this who might face a similar situation: this is exactly how these cases should go when it's genuinely just a paperwork error. The system works when you come prepared with documentation and can clearly explain the mistake. Thanks for sharing your experience - it'll definitely help other IHSS caregivers who run into this same confusion!
This whole thread has been so helpful to read through! I'm actually in a similar situation - just got my disqualification notice last week for the same IHSS employer confusion. @dec2424ba17f your story gives me so much hope! I was panicking thinking they'd automatically assume I was trying to commit fraud. Going to start gathering all my documentation now and request a letter from my caseworker too. Thank you for sharing your experience and congratulations on the win!
UPDATE: I managed to get through to EDD this morning after calling repeatedly since 8:01am. The representative confirmed what @helpful_expert said - my current claim will process payments until Wednesday, then I need to file a new claim that same day. She also put a note on my account about the situation to help avoid delays. Thanks everyone for your advice!
Wow, what a relief that you got through to EDD and got confirmation! It's so frustrating how these edge cases aren't clearly explained anywhere on their website. Your situation is probably way more common than they realize, especially with all the seasonal workers who cycle through the system. Thanks for updating us with what the rep told you - this thread is going to be super helpful for anyone else who finds themselves in the same boat with a mid-week benefit year expiration!
Absolutely agree! I'm actually bookmarking this thread because I have a feeling I might run into something similar when my seasonal work ends next year. It's crazy that such a common scenario isn't covered in their FAQ or anywhere obvious on the site. Really shows how the system wasn't designed with real-world situations in mind. Props to @Elijah O'Reilly for sharing the update and to everyone who helped figure this out!
NebulaKnight
Update: I tried the Claimyr service that someone recommended here, and it actually worked! Got through to an EDD rep this morning. Turns out my claim was flagged for an eligibility review because my last employer contested it (even though I was laid off, not fired). The rep scheduled me for a phone interview next week and said my payments should release after that. Thanks everyone for the suggestions!
0 coins
Miguel Ortiz
•Nice! How long did it take with the service?
0 coins
NebulaKnight
•About 35 minutes from start to finish! Would've taken me days of calling otherwise.
0 coins
Justin Evans
Congratulations on finally getting through! That's such a relief. Your situation with the employer contest is actually pretty common - a lot of people don't realize that employers can dispute claims even for legitimate layoffs, which automatically triggers a review. The good news is that if you were truly laid off and have documentation (like a layoff notice or termination letter stating "lack of work"), the eligibility interview should go smoothly. Just make sure to have all your paperwork ready and be clear about the circumstances of your separation. The whole process is frustrating but at least now you're in the system and moving forward!
0 coins
Caden Turner
•Thanks for the heads up about the documentation! I do have my layoff notice that specifically mentions "workforce reduction due to budget constraints" so hopefully that will help. It's crazy that employers can contest legitimate layoffs like this - seems like it just creates more work for everyone involved. But yeah, I'm just glad to finally be moving forward instead of stuck in limbo. The stress of not knowing what was happening was almost worse than the actual issue.
0 coins