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This is such a common issue and it's absolutely infuriating! I went through something similar last year with a $1,900 overpayment. The key thing I learned is that EDD's payment processing system is completely separate from their collections system - they literally don't talk to each other automatically. A few things that helped me: - When you call, specifically ask for "Overpayment Collections" not just regular UI claims - If you have online banking, print out the actual transaction details showing EDD as the recipient, not just your account statement - Ask the rep to email you a confirmation of the call and what they're doing to resolve it The most important thing is DON'T PANIC and don't pay twice! I know it's scary getting those collection notices, but once you have proof of payment, you're protected. Document everything and keep calling until someone actually looks at your account. The system is broken but there are people there who can fix it when you finally reach the right person. Hang in there - you WILL get this resolved!
Thank you for sharing your experience! This gives me so much hope. I'm dealing with a similar situation right now - paid my overpayment two weeks ago but still getting threatening letters. Your point about the systems not talking to each other makes so much sense and explains why this keeps happening to people. I'm going to try calling and specifically asking for "Overpayment Collections" like you suggested. It's crazy that we have to become experts in navigating their broken system just to prove we already paid what we owed! Really appreciate you taking the time to share these specific tips.
This whole thread is giving me anxiety because I'm going through the EXACT same thing right now! I paid my $3,200 overpayment 10 days ago and just got a collection notice yesterday. Reading everyone's experiences here is both terrifying and reassuring - terrifying because it seems like this happens constantly, but reassuring because people DO get it resolved eventually. I'm definitely going to try the Claimyr service and the fax approach. Has anyone had luck with emailing EDD directly, or is phone/fax really the only way? I've been documenting everything but I'm getting so stressed about potential wage garnishment. Also, for anyone else dealing with this - I found it helpful to set up account alerts with my bank so I have immediate notifications of any transactions. That way if EDD tries to take money again (which apparently happens sometimes), I'll know right away. Thank you everyone for sharing your stories and solutions. This community is literally saving my sanity right now!
Thank you so much for this detailed response! This really helps. I think you're right that I probably didn't complete the direct deposit setup. I'll call EDD first thing tomorrow morning and see if I can either get confirmation or possibly switch to direct deposit if my payment hasn't processed yet.
Hey Peyton! I went through this exact same situation a few months ago and was pulling my hair out trying to figure it out. Here's what I learned: if you can't find the payment method info in UI Online (which seems to be the case for most people), the fastest way is definitely calling EDD. But here's a pro tip - try calling right when they open at 8 AM. I got through on my second try when I called at 8:02 AM on a Tuesday. Also, since you mentioned this is your first time filing, there's a good chance you're getting the Money Network card since that's the default. Most people I know who got direct deposit remember specifically entering their banking info because it was kind of a pain to dig up routing numbers and all that. Hope you get this sorted out quickly! The waiting game with EDD payments is stressful enough without not knowing where the money is going.
anybody else notice how the edd website NEVER explains any of this stuff clearly?? feels intentional so people miss out on benefits tbh
This thread is incredibly helpful - I'm dealing with a similar situation right now! Got laid off in early February but didn't file until mid-March because I honestly had no idea I needed to file immediately. My former company's HR department didn't mention anything about timing when they handed me my termination paperwork. Reading through everyone's experiences, it sounds like I should definitely try to get my claim backdated. The fact that multiple people here have succeeded gives me hope. I'm going to try calling EDD first, and if that doesn't work out, I'll look into that Claimyr service someone mentioned. It's really frustrating that this isn't explained clearly anywhere. You'd think something this important would be front and center on the EDD website or mentioned during layoffs. Thanks everyone for sharing your stories and advice - this community is way more helpful than any official EDD resources I've found!
Could you share what your disqualification reason was? The specific reason matters because it affects how the hearing is structured and who has the burden of proof. For misconduct cases, the employer has to prove you committed misconduct. For voluntary quit cases, you have to prove you had good cause to quit. This affects how aggressive you need to be in challenging their evidence.
They're claiming I was terminated for misconduct - specifically excessive tardiness and poor performance. But I have documentation showing my performance reviews were actually positive until I reported my supervisor for harassment, and then suddenly everything changed. And the tardiness they're claiming was actually approved flexible scheduling that was documented in emails.
That's good news for you then - in misconduct cases, the burden of proof is on the employer. They have to prove you repeatedly violated a known policy without good cause. If you have emails showing your schedule was approved, that directly contradicts their tardiness claim. Make sure to emphasize the timeline showing your performance reviews were positive until after you reported harassment, as this suggests their real motivation for termination was retaliatory.
I went through something very similar last year - employer submitted a bunch of witness statements at the last minute that were clearly coordinated. The good news is that during my phone hearing, the ALJ specifically asked me about each statement and gave me plenty of time to respond. What really helped my case was that I had prepared a simple chart beforehand listing each false claim and the specific evidence that contradicted it. For example, when they claimed I missed a meeting on X date, I could immediately reference the email showing I had requested time off that was approved by HR weeks earlier. The judge seemed to appreciate that I stayed factual and specific rather than just saying "that's not true." I also noticed that when the ALJ asked the employer's witnesses follow-up questions, several of them couldn't provide details beyond what was in their written statements, which made their testimony seem less credible. One thing that worked in my favor - I mentioned early in the hearing that all the negative statements were submitted simultaneously at the deadline, while my evidence had been submitted weeks prior. The judge made a note of that timing. You've got this! Having your documentation organized and staying calm will serve you well. The fact that you prepared so thoroughly ahead of time actually puts you at an advantage.
Grace Johnson
Just wanted to update everyone - my claim status FINALLY changed today! Exactly 12 business days after I received the CUIAB decision. All my weeks switched from disqualified to paid, and my payment is pending in the system. Such a relief! Thanks for all your advice and support through this stressful process.
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Cassandra Moon
•Yayyy!!! So happy for you!! 🙌 It's such a good feeling when it finally gets resolved!
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Nora Brooks
•Great news! Make sure to keep certifying on time going forward. Glad it worked out for you.
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Gabriel Ruiz
Congratulations on getting your favorable decision and finally seeing the update! Your timeline matches what most people experience - that 10-14 business day window seems pretty standard. This is really encouraging for others who might be going through the same stressful waiting period after winning their appeals. Did you get the full back pay amount you were expecting, or were there any surprises when the payments processed?
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