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I'm dealing with the exact same issue right now! Been trying for three days straight and getting nowhere. The most frustrating part is that I KNOW my account number is correct because I've triple-checked it against my paperwork. Has anyone found out if this is a widespread system glitch or if it's something on our end? I'm starting to wonder if they're having server issues but just not announcing it. Really hoping someone has a solution because like Diego said, we can't afford to miss out on benefits over a technical problem!
I'm having the same exact problem! Started yesterday and I've tried everything - different browsers, clearing cache, even tried from my work computer. Nothing works. It's definitely feeling like a system-wide issue rather than something on our end. Maybe we should all try calling at the same time and flood their phones until they acknowledge there's a problem? This is so stressful when bills are due and we're depending on these benefits 😤
I'm going through the exact same nightmare right now! Been stuck on this for over a week and it's absolutely maddening. What's really frustrating is that there's no clear error message - the system just acts like my account number doesn't exist when I KNOW it's correct. I've tried every browser trick in the book, called dozens of times, and even had my neighbor try entering it on their computer just to make sure I wasn't going crazy. At this point I'm convinced it's a system-wide glitch that they're just not acknowledging. Diego, have you had any luck with any of the suggestions here? I'm desperate for any solution at this point because rent is due next week! 😩
Based on everything shared here, I'd suggest this approach: 1. Send a formal email to HR explaining: - The safety concerns with specific examples - The significant increase in commute time - Request for transfer to another location that doesn't create these hardships - Document that this change significantly alters your original employment agreement 2. If they refuse reasonable accommodation, resign in writing stating: - You're leaving due to "substantial and materially adverse changes to working conditions" - Reference your previous attempts to resolve the issue - Be specific about the safety and commute hardships 3. When filing with EDD, check "Yes" that you voluntarily quit but indicate it was with good cause Based on similar cases, you have maybe a 60/40 chance of approval, but your odds improve significantly with proper documentation and phrasing.
I went through something very similar last year when my company tried to transfer me from Irvine to Santa Ana - same county but the commute would have gone from 20 minutes to over an hour in traffic, plus the new location had significantly higher crime rates. Here's what worked for me: 1. I documented EVERYTHING - took screenshots of Google Maps showing traffic patterns at different times, printed crime statistics from both areas, and saved news articles about incidents near the new location. 2. I sent a detailed email to HR outlining the hardships (increased commute, safety concerns, impact on work-life balance) and requested alternatives like working at a different company location or modified hours. 3. When they denied my request, I resigned citing "constructive discharge due to substantial adverse changes in working conditions." EDD approved my claim on the first try! The key was showing that I made good faith efforts to work with my employer and that the changes created genuine hardship. The fact that you've been there 3 years with a perfect record actually helps your case - shows you're not just trying to get out of work. Make sure to use the exact phrase "substantial adverse change in working conditions" when you file. That's the magic language EDD looks for. Also start your job search immediately because you'll need to show you're actively looking for work.
dont listen to the pesemists on here EDD mess things up ALL THE TIME!!! my freind got 3 denials and then suddently got aproved with back pay. just keep fighting and tel your story about youre mom needing care. the system is designed to wear people down so they give up on gettin benefits they deserve
I went through something very similar last year - got denied, then got a second interview letter on the same day as my denial notice. It was confusing but turned out to be legitimate! In my case, the second interview was with a different adjudicator who was much more thorough and actually listened to my situation. The key things that helped me get approved were: 1. Having all my documentation organized (sounds like you already have the texts and schedule approvals - that's perfect) 2. Clearly explaining the timeline of events and emphasizing that the employer changed the terms AFTER approving your arrangement 3. Focusing on the fact that you had no reasonable alternative given your caregiving responsibilities Don't get discouraged by the initial denial - it seems like the system sometimes auto-denies voluntary quit cases and then flags them for human review. Your situation with the approved reduced schedule being suddenly revoked definitely sounds like it could qualify as good cause. Make sure you're prepared to explain exactly when your schedule was approved, who approved it, and how suddenly it was changed. The "no reasonable alternative" angle is crucial here. Good luck with your second interview!
This is really encouraging to hear! I'm feeling more optimistic about the second interview now. Can you tell me more about how you organized your documentation? I have the texts and schedule approvals, but I'm wondering if I should create some kind of timeline or summary to present everything clearly. Also, did you bring copies of everything or just show them on your phone? I want to make sure I'm as prepared as possible this time around.
For those following this thread with similar concerns, there are actually three possible outcomes of an overpayment appeal: 1. Full reversal - The overpayment determination is completely eliminated 2. Partial reversal - The overpayment amount is reduced 3. Affirmation - The original overpayment determination stands In addition, if you do receive an unfavorable decision, remember that EDD is required to offer reasonable payment plans for overpayment recovery. They can't demand the entire amount immediately if you can demonstrate financial hardship. Standard payment plans can be as low as $25 per month depending on your situation.
I'm going through a similar situation right now - had my overpayment appeal hearing 3 weeks ago and the waiting is absolutely killing me! They're claiming I owe $4,200 for unreported earnings from 2023. Reading through all these responses is actually really helpful because I had no idea about the timeline or what to expect. The judge at my hearing was pretty neutral and didn't give any hints about which way it might go. I brought all my documentation including screenshots of the EDD website being down when I was trying to report, but you never know if it's enough. Thanks for posting this question - it's reassuring to know I'm not the only one dealing with this stress and uncertainty!
I'm so glad this thread is helpful for you too! It's crazy how stressful this whole process is. The screenshots of the website being down sounds like really good evidence - that shows you were trying to do the right thing and it wasn't intentional. From what I've read in these responses, having documentation like that really seems to help your case. Three weeks down means you're probably getting close to hearing something! I'm still only at about 2.5 weeks since my hearing so we're in similar boats. Fingers crossed for both of us that we get good news soon. The waiting really is the worst part.
Yuki Ito
Ruby, I'm glad you were able to get through to EDD and found that error in your wage reporting! Even a small amount added back to your claim balance can help. Since you're expanding your job search, you might also want to check if any dental offices in your area are hiring for temporary or part-time positions - sometimes they need coverage for staff vacations or sick leave, and it could help you maintain connections in your field while you look for permanent work. Also, many dental offices post openings on Indeed or their websites rather than going through traditional job boards, so checking individual practice websites directly might uncover opportunities that aren't widely advertised. Hang in there - the healthcare job market can be slow but positions do open up!
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Natalie Khan
•That's really good advice about checking individual dental office websites! I hadn't thought of that approach. I've been mostly using the big job sites but you're right that smaller practices might not post there. I'll start making a list of all the dental offices in my area and check their websites directly. Even temp work would help bridge the gap until I can find something permanent. Thanks for the encouragement - it's easy to get discouraged when the job search feels like it's going nowhere, but hearing success stories from others in healthcare helps keep me motivated.
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Sophie Duck
Ruby, I'm so glad you were able to get through to EDD and get that wage reporting issue resolved! Even though it's just a small amount, every bit helps when you're dealing with this kind of financial stress. Your situation really highlights how complex the UI system can be - it's frustrating that they don't make it clearer upfront that benefits can run out before the benefit year ends. For what it's worth, I've seen a lot of people in similar situations who eventually found work, even when the job market felt impossible. The healthcare field can be slow to hire, but once positions open up, they often hire quickly. Keep documenting all your job search activities too - when you file your new claim in November, having that record will be helpful. Also, don't forget to check with local workforce development centers or American Job Centers in your area. They sometimes have resources for people in your exact situation, including job search assistance and information about training programs that might be available. Some even have emergency assistance programs. Wishing you the best of luck with your expanded job search!
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