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UPDATE: Finally got through to EDD this morning! Used the tech support number (1-855-327-7057) and called exactly at 8:00am. Still waited about 45 minutes but they reset my password and I was able to certify right away. For anyone with the same issue - definitely call right when they open and be prepared to wait. Thanks everyone for your help!
So glad you got through! This gives me hope for when I inevitably have to deal with EDD issues. Quick question - when you called at 8am, did you get put on hold right away or did it take a few tries to even get through to the hold queue? I've heard sometimes the system just hangs up on you if they're at capacity.
UPDATE: You guys were right! The missing month just reappeared in my payment history this morning, and I got the notification that my payment was processed normally. Thanks everyone for helping me not panic (too much)! For anyone else who has this happen - just wait a few days before freaking out like I did.
So glad to see your update! This is exactly why I always tell people in this community to wait a few days before panicking about EDD system glitches. The quarter-end processing can cause all sorts of temporary display issues, but the underlying data is usually fine. Your experience will definitely help other members who run into the same thing in the future!
You're absolutely doing the right thing by prioritizing patient safety! As someone who works in healthcare compliance, I want to emphasize that your situation sounds like a textbook case for "good cause" under EDD guidelines. Healthcare workers have additional professional and legal obligations that EDD recognizes - you could actually face personal liability or licensing issues if you remain complicit in these violations. A few additional tips: 1) When you file with the Medical Board, request a copy of your complaint filing - this serves as excellent documentation for EDD, 2) If possible, try to get any of your concerns in writing to your supervisor before quitting (even if they brush you off, the paper trail helps), and 3) Consider reaching out to OSHA as well if there are workplace safety violations beyond just patient care issues. The financial stress is real, but remember that continuing to work in that environment could expose you to much bigger problems down the road. You've got strong documentation building up and precedent is on your side for this type of situation.
To summarize what everyone's said: 1. YES, you can still certify while working part-time 2. Report GROSS wages for work performed each EDD week (Sun-Sat) 3. Report wages when EARNED, not when paid 4. EDD disregards 25% of your earnings, then subtracts the rest from your WBA 5. Continue looking for full-time work and document your search 6. You must remain eligible in all other ways (available for work, etc.) As your hours increase, your partial benefits will decrease. If you start working 40+ hours or earn more than your WBA + 25%, your benefits will go to $0, but your claim remains open for the benefit year in case your hours decrease again.
Just wanted to add something really important that I learned the hard way - when you're working part-time and collecting partial benefits, make sure you understand what "suitable work" means for your situation. EDD still expects you to accept suitable full-time work if offered, and they can deny benefits if you turn down a job that pays at least 80% of your previous wages. I almost got caught off guard when a recruiter called me about a full-time position and I wasn't sure if I had to take it. The good news is that your part-time job shows you're actively working, which EDD views favorably. Also, keep all your pay stubs and work schedules - if EDD ever audits you, having documentation makes everything so much easier!
Sofia Rodriguez
One important thing to note: make sure you continue certifying for your SDI benefits properly while this is all going on. Sometimes people get so focused on the appeal that they miss certification deadlines, which creates a whole new problem. Also, when you win your appeal (staying positive here), get the decision in writing and keep multiple copies. EDD has been known to request the same documentation multiple times.
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NightOwl42
•That's a good reminder. I've been keeping up with my SDI certifications but hadn't thought about making copies of the appeal decision when it comes. I'll definitely do that!
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CosmicCaptain
I went through something very similar in 2023. EDD garnished about $3,200 from my SDI payments over 4 months while my appeal was pending. When I finally won my appeal, it took about 8 weeks to get the money back, but I did receive every penny they had taken. A few tips from my experience: - Keep detailed records of every garnishment amount and date - When you call EDD after winning, ask specifically for the "Benefit Payment Control" unit - they handle garnishment reversals - If the first rep says they can't help, politely ask to be transferred to a supervisor who can access overpayment adjustments - The reimbursement will likely come as a separate EDD debit card deposit, not added to your regular SDI payments The whole process is stressful and unfair, but hang in there. The fact that you have documentation proving it was a layoff puts you in a strong position for your hearing. Best of luck!
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