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- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Just wanted to follow up - did your payment ever clear? I'm curious because mine eventually went through automatically, but I've heard from others who had to call to get it fixed.
Update: It finally changed from pending to paid this morning! Took exactly 15 days. No idea why it was held up for so long, but I'm just relieved. Thanks everyone for your advice and support!
Great news! The first payment is often the slowest - future certifications should process much faster now that your claim is fully established in their system. Glad it worked out without having to call!
Congrats on getting it resolved! This is actually really helpful for future reference - 15 days seems to be a common timeframe for first payments that get stuck in pending without any obvious issues. I'm bookmarking this thread because it shows that sometimes the system just needs time to work through whatever backend verification it's doing. Thanks for updating us with the outcome!
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Great to hear! Yes, that 24-48 hour window is pretty standard. Now that you know what to expect, future certifications should be less stressful. Be sure to set up direct deposit from your Money Network account to your personal bank account if you prefer having the funds there instead of on the card.
Glad to see your update worked out! For future reference, I've found that certifying early in the week (Monday/Tuesday) tends to process faster than weekend certifications. The delay you experienced is totally normal - I've been using the Money Network card for about 6 months now and it's always that 1-2 day window. One tip: if you set up text notifications through the Money Network app, you'll get an alert as soon as the deposit hits, which saves you from constantly checking the balance!
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I went through this exact same situation last month! My husband's payment showed "paid" on UI Online for over a week but nothing on the Money Network card. After reading all these comments, I want to add that you should also check if EDD sent any mail about a new card being issued - sometimes they don't notify you in the system. We ended up finding out they automatically sent a new card because his old one was flagged as "inactive" after 10 months of non-use, even though it wasn't expired. The new card arrived about 8 days after the payment showed as "paid." If you don't see anything in the mail by day 7, definitely use one of those callback services because the regular phone lines are impossible. Good luck!
This is really reassuring to hear from someone who went through the exact same thing! We're on day 6 now so if nothing shows up by tomorrow we'll definitely try the callback service. It's crazy that EDD doesn't send any notification when they issue a new card - how are we supposed to know? Thank you for sharing your experience, it gives me hope that this will get resolved soon!
I'm dealing with this exact issue right now too! My payment has shown "paid" for 4 days but my Money Network card still shows zero balance. Reading through all these comments has been super helpful - it sounds like there are multiple possible causes. I'm going to check my UI Online payment method settings first (didn't even think to verify that), then give it until day 7 before trying one of those callback services. It's so frustrating that EDD doesn't give us any transparency about what's happening with our payments. Thanks everyone for sharing your experiences, at least now I know this is a common issue and not just me!
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Did you ever get this resolved? I'm wondering which method ended up working for you. This could help others facing the same issue!
YES! Finally got it fixed this morning! I tried clearing my cache and cookies first, but still got stuck at the security questions. I ended up calling the 1-855 technical support number right at 7:58am like someone suggested, and amazingly got through after only about 20 minutes on hold. The tech support person confirmed that the system was asking for my first potential payment amount, but since I hadn't been paid yet, there was nothing in their system to match against. They had to transfer me to a tier 2 specialist who manually reset my password and stayed on the phone while I logged in to make sure it worked. I'm now able to access my account and can see that my first two weeks are actually showing as "paid" now, just waiting for the money to hit my account! Thanks everyone for all your help!
So glad to hear you got it resolved! This is a really common issue that trips up a lot of people. For anyone else who finds this thread in the future - the key takeaway is that calling right at 7:58am really does make a huge difference. I've had to do this multiple times over the years and that early morning window is golden. Also worth noting that tier 2 specialists are the ones who can actually override these system glitches, so don't be afraid to ask for escalation if the first person you talk to says they can't help. The password reset loop when you haven't received payments yet is definitely a known system bug on their end. Congrats on getting your payments sorted out too - that feeling when you finally see "paid" status is amazing after weeks of stress!
Fatima Al-Mansour
my bf had the same issue but for him it was because he hadnt updated his adress with edd when we moved. make sure all your contact info is current in UI Online and matches what you gave Money Network
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Mei Wong
•good point actually. i forgot that stuff needs to match or it can cause delays. did your bf have to call to fix it or could he update online?
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Ruby Blake
I'm going through the exact same thing right now! My payment showed "paid" on Wednesday and it's still not on my Money Network card. Reading through all these responses is actually really reassuring - sounds like 3-4 business days is pretty normal even though it's super stressful when you need the money. I've been checking the app like every hour which is probably making it worse. Thanks for posting this question, I was starting to think something was wrong with my claim!
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