Hey Nick! I'm going through something similar right now - also considering leaving due to health issues. One thing I learned from talking to an EDD rep (after many failed attempts to get through!) is that they really scrutinize voluntary quits, so documentation is EVERYTHING. I'd suggest getting your doctor to write a detailed letter that specifically mentions how your work environment is affecting your health conditions - not just that you have anxiety/insomnia, but how the job itself is causing or worsening these issues. Also, before you quit, definitely try the accommodation route first (reduced hours, different duties, work from home if possible) and keep emails/documentation of all requests. Even if they deny your requests, it shows you tried to preserve your employment. The whole process is honestly pretty stressful, but having all your ducks in a row from the start will save you headaches later. Good luck with both the claim and your business venture!

Just wanted to add my perspective as someone who successfully got UI after quitting for health reasons in 2023. The timeline everyone's mentioning is spot on - it took about 6 weeks from filing to first payment, and that was WITH proper documentation. A few things that really helped my case: 1) I had my therapist write a letter specifically stating that my work environment was "incompatible with my mental health treatment and recovery" - that specific language seemed important. 2) I saved all my text messages and emails where I told friends/family about work stress BEFORE I quit - this helped establish a timeline. 3) During the phone interview, I was very factual and didn't get emotional, just stuck to the medical facts and timeline of events. Also @Nick, regarding your business - I was upfront about my plans during certification and just made sure I was genuinely applying to jobs too. EDD seemed okay with it as long as I could show I was available for full-time work if offered. The whole process is definitely nerve-wracking but doable with the right prep!

Just wanted to add another tip for anyone still struggling with EDD password resets - if you have the EDD mobile app installed, try uninstalling and reinstalling it. Sometimes the app version works when the website doesn't, or vice versa. I've had luck logging in through the app when the desktop site was giving me problems. Also, if you're using a VPN, try turning it off - EDD's system sometimes flags VPN connections as suspicious and blocks access. Hope this helps someone!

Another thing that helped me when I had this exact same issue - if you have any old EDD correspondence (like award letters or previous notices), make sure you have those handy when you call. The tech support agents will ask you to verify your identity with information from your claim, and having those documents ready speeds up the process significantly. Also, if you know anyone else who has successfully gotten through to EDD recently, ask them for the exact menu options they pressed - sometimes the phone tree changes and you want to make sure you're getting routed to the right department. The whole system is frustrating but you'll get through it!

good luck!! do the right thing and hopefully EDD will understand!!

You're absolutely doing the right thing by prioritizing patient safety! As someone who works in healthcare compliance, I want to emphasize that your situation sounds like a textbook case for "good cause" under EDD guidelines. Healthcare workers have additional professional and legal obligations that EDD recognizes - you could actually face personal liability or licensing issues if you remain complicit in these violations. A few additional tips: 1) When you file with the Medical Board, request a copy of your complaint filing - this serves as excellent documentation for EDD, 2) If possible, try to get any of your concerns in writing to your supervisor before quitting (even if they brush you off, the paper trail helps), and 3) Consider reaching out to OSHA as well if there are workplace safety violations beyond just patient care issues. The financial stress is real, but remember that continuing to work in that environment could expose you to much bigger problems down the road. You've got strong documentation building up and precedent is on your side for this type of situation.

So glad to see your update! This is exactly why I always tell people in this community to wait a few days before panicking about EDD system glitches. The quarter-end processing can cause all sorts of temporary display issues, but the underlying data is usually fine. Your experience will definitely help other members who run into the same thing in the future!

I'm so relieved this worked out for you! I've been following EDD issues in this community for months and this quarter-change glitch seems to happen pretty regularly. Your post and the helpful responses here are going to be super valuable for future members who experience the same panic. I'm bookmarking this thread for reference - the explanation about quarter transitions affecting the payment history display makes total sense. Thanks for taking the time to update us with the resolution!

To summarize what everyone's said: 1. YES, you can still certify while working part-time 2. Report GROSS wages for work performed each EDD week (Sun-Sat) 3. Report wages when EARNED, not when paid 4. EDD disregards 25% of your earnings, then subtracts the rest from your WBA 5. Continue looking for full-time work and document your search 6. You must remain eligible in all other ways (available for work, etc.) As your hours increase, your partial benefits will decrease. If you start working 40+ hours or earn more than your WBA + 25%, your benefits will go to $0, but your claim remains open for the benefit year in case your hours decrease again.

Just wanted to add something really important that I learned the hard way - when you're working part-time and collecting partial benefits, make sure you understand what "suitable work" means for your situation. EDD still expects you to accept suitable full-time work if offered, and they can deny benefits if you turn down a job that pays at least 80% of your previous wages. I almost got caught off guard when a recruiter called me about a full-time position and I wasn't sure if I had to take it. The good news is that your part-time job shows you're actively working, which EDD views favorably. Also, keep all your pay stubs and work schedules - if EDD ever audits you, having documentation makes everything so much easier!