EDD account locked - Can't access email to file unemployment claim. Help!
Hey everyone, I'm in a bit of a pickle with my unemployment claim. I've got an existing account but I can't access the email I used to register it. I've completely lost access to that email and now I'm trying to change it so I can log in and file my claim. Has anyone dealt with this before? Any advice on how to change my email or get back into my account?
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Tom Maxon
I found a way to solve EDD email change issues, watch this: https://www.youtube.com/watch?v=wrK8TrhZrHo
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Mei Liu
Ugh, been there done that. EDD's system is such a pain sometimes. Have you tried calling their support line? It's a nightmare to get through, but it might be your best bet for changing account info.
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Jamal Carter
•I've been trying to call for days but no luck. It's always busy or they hang up on me. 😫 Any tips for getting through?
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Liam O'Donnell
•Pro tip: call right when they open. Set an alarm and start dialing at 7:59 AM. Sometimes you can get through before the rush.
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Amara Nwosu
•lol good luck with that. i've been trying for weeks and still no dice. EDD's phone system is a joke 🤡
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AstroExplorer
I actually found a way to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI
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Giovanni Moretti
•Sounds too good to be true. Is this legit? Anyone else tried it?
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AstroExplorer
•Yeah, it's legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo.
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Fatima Al-Farsi
•$20 just to talk to someone? That's ridiculous. The system is so broken 😤
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AstroExplorer
•I get it, but think about how much time you waste trying to get through. For me, it was worth it to just solve the problem and move on.
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Dylan Cooper
Have you tried going to an EDD office in person? Sometimes face-to-face is the best way to handle these account issues.
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Sofia Perez
This happened to me last year. Here's what I did: 1. Went to the EDD website and used the 'Contact Us' form 2. Explained my situation in detail 3. Provided alternative contact info (phone number) 4. Waited about a week for them to reach out 5. Had to verify my identity again 6. Finally got my email changed It's a process, but it worked eventually. Hang in there!
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Jamal Carter
•Thank you so much for the detailed steps! I'll give this a try. How long did the whole process take for you?
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Sofia Perez
•It took about 3 weeks total, but ymmv. Just keep following up if you don't hear back.
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Dmitry Smirnov
have u tried making a new account? might be easier than dealing with edd's bs
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ElectricDreamer
•DON'T do this! It can flag your account for fraud and make everything 10x worse. Always try to fix your existing account first.
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Ava Johnson
Oof, I feel your pain. EDD's website is like something from the stone age 🦕 Have you checked if they have any account recovery options that don't require email access? Sometimes there's a secret backdoor.
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Miguel Diaz
Not sure if this helps, but I had a similar issue with my SDI claim. I ended up having to fax (yes, fax in 2023 🙄) a signed letter explaining my situation along with copies of my ID. Took forever, but they eventually sorted it out.
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Zainab Ahmed
•omg they still use fax? what year is it lol 💀
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Miguel Diaz
•ikr? felt like i was time traveling 😂
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Sean Doyle
I went through this exact same nightmare a few months ago! Here's what finally worked for me: I had to submit a paper form (DE 8714) that you can download from the EDD website. You fill it out with your SSN, old email, new email, and include a copy of your ID. Then mail it to their Sacramento office. It took about 2-3 weeks to process, but they eventually updated my email and sent me a confirmation letter. Way slower than online, but it's the official way to change your email when you can't access the old one. Hope this helps!
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Amara Okafor
•This is super helpful! @7ca11bd5e86e Do you happen to remember the exact mailing address for the Sacramento office? I want to make sure I send it to the right place. Also, did you have to get the form notarized or anything like that?
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