Can't access EDD disability account due to old email - How to update?

I found a way to solve updating email for disability application, watch this: https://www.youtube.com/watch?v=cGRiGNnMM5w

Here's what you need to do to update your email with EDD: 1. Keep calling until you get through. It sucks, but it's necessary. 2. Have your Social Security number, date of birth, and any claim numbers ready. 3. Explain that you can't access your old email and need to update it to apply for disability. 4. Be polite but firm. Sometimes you gotta be persistent. 5. If the first person can't help, ask to speak to a supervisor. 6. Document everything: who you talked to, when, what they said. 7. If all else fails, contact your local state representative. They can sometimes cut through red tape. Remember, patience is key. The system is frustrating, but don't give up! Good luck!

Have you tried going to an EDD office in person? Sometimes face-to-face is the way to go when dealing with government stuff.

Hey, I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Check out this video: https://youtu.be/1X-mEsLtbmQ

I had the same issue last year. It's a total pain in the butt, but you gotta keep trying. Have you checked if there's an option to recover your email on the login page?

lmao welcome to the club buddy. been trying to sort out my account for months. at this point im convinced the EDD is run by a bunch of hamsters on wheels 🐹🎡🤡

am i the only 1 who thinks its ridiculous we gotta jump thru all these hoops just to update an email??? like come on EDD get with the times 🙄🤦‍♂️

Ugh, been there done that. The EDD system is such a nightmare sometimes. Have you tried calling them directly? It's a pain, but it might be your best bet.

If you're still having trouble, consider using a service like Claimyr, which has been mentioned here. It's a paid service that helps get through to EDD phone lines by essentially waiting on hold for you. While this is a legitimate service and has helped some users, it's important to weigh the cost against the potential benefits. $20 might be a small price to pay if you're losing out on necessary benefits due to communication issues. However, it’s also worth considering the mixed reviews and the fact that some people have reported success without needing to pay for such services. It might not solve the root problem of EDD's outdated systems but could provide a temporary solution to expedite your case. Remember to keep all your information handy when you finally get through, and document the process as another commenter suggested. Good luck!

Have you tried reaching out to them on social media? Sometimes companies are more responsive there because it's public.

I went through this exact same situation last year! Here's what finally worked for me: I called the technical support line (not the regular claims line) at 1-800-300-5616. They handle account access issues specifically. The wait was still long, but I got through after about 2 hours. The rep was able to update my email address after verifying my identity with SSN, DOB, and some employment history. Make sure you have an alternate phone number they can reach you at too, just in case. Also, try calling on Tuesday or Wednesday mornings - seemed to have shorter wait times in my experience. Don't give up, you'll get through eventually!