EDD claim confusion after penalty weeks and part-time job - no benefits and account is empty

sounds liek what happened is EDD automatically filed a new claim for you when u reported the parttime job, but then determined ur ineligible cuz u were making too much $$$ at the part time gig. Now that ur part time job ended, u need to reopen ur claim ASAP - log into UI online and there should be a button somewhere to reopen claim. Dont start a brand new claim tho!!! That would be a mistake

What you're experiencing is actually quite common. When you reported your part-time work, the system detected a change in employment status and automatically processed it as a new claim (hence the new Customer Account Number). However, since your wages at the part-time job exceeded your weekly benefit amount, you were deemed ineligible for benefits during that period. Now that your part-time job has ended, you need to reopen your original claim. Here's what you should do: 1. Log into UI Online 2. If you don't see a "Reopen Claim" button, you may need to call EDD directly 3. Explain that your part-time work has ended and you need to reactivate your original claim 4. Make sure to mention you still have a balance remaining from your original claim after serving your penalty weeks The system should have weeks of benefits remaining for you based on your original claim. The key is getting someone at EDD to properly reactivate it.

u gotta call them like 50 times to get through lol good luck with that 😂

I went through something similar last year. When you have a new part-time job that pays more than your weekly benefit amount, EDD basically puts your claim on pause rather than closing it completely. You need to contact them to reactivate/reopen your claim now that your part-time work has ended. Unfortunately, calling EDD is an absolute nightmare. I spent three days trying to get through before I found a service called Claimyr that got me connected with an EDD rep in about 20 minutes. It costs money but was worth it for me since I was also down to my last few dollars. Their website is claimyr.com and they have a video that shows how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Once you get through to EDD, be very clear that you're trying to reopen your existing claim after your part-time work ended, not start a new claim. Good luck!

EDD IS THE ABSOLUTE WORST!!! They did this EXACT same thing to me in 2023 and it took me SIX WEEKS to get it fixed because nobody there knows what they're doing!!! They constantly mess up claims and then make it IMPOSSIBLE to reach anyone to fix their mistakes. I'm so sorry you're dealing with this garbage system.

I think there's some confusion in the responses here. When you have penalty weeks on a claim and then report new employment, the system can get confused. Your original claim isn't closed - it's just that EDD determined you were earning too much at your part-time job to receive benefits during that period. What you need to do is: 1. Do NOT file a new claim 2. You need to contact EDD to explain that your part-time work has ended 3. They need to reactivate your certifications so you can start certifying again 4. Any remaining penalty weeks from before would still need to be served if you didn't complete them all Also, check your EDD account inbox. Sometimes they send important notices there that never come in the mail. Those notices might explain what happened to your claim more clearly or provide instructions.

Quick update question: Were you able to get through to EDD? If you're still struggling to reach them, I recommend calling right when they open at 8:00 AM. The phone lines are least congested then. Also, Tuesdays and Wednesdays tend to have slightly lower call volumes than Mondays, Thursdays, and Fridays in my experience.

that's awesome! make sure u certify on time every 2 weeks from now on. also remember to report ANY work or income when u certify even if its just 1 day of work