EDD glitch forcing me to reopen claim after only 2 weeks - just certified and got payment!

dont reopen!!! i had this EXACT same thing happen 2 me last month, and when i reopened like the system told me to, it totally messed up my claim and put me into pending for like 3 weeks. call EDD first thing tomorrow morning to fix the glitch, or you'll regret it like i did.

This sounds like their system glitch. It happens sometimes when their weekly maintenance doesn't process correctly. Try logging out completely, clearing your browser cache, and logging back in. Sometimes that refreshes the status.

This is a known bug in the UI Online system. DO NOT reopen your claim when this happens if you've certified within the last 30 days and received payment. The system occasionally displays this message in error after their weekend maintenance updates. You have two options: 1. Wait 24-48 hours - sometimes the system corrects itself after the next nightly update cycle 2. Contact EDD directly to have them fix it on their end If you try to reopen when you shouldn't, it can trigger an eligibility review and put your payments on hold for weeks.

same exact thing just happened to my wife!!!! she's been on hold with edd for 2 HOURS already this morning trying to get someone to fix it

I deal with this issue regularly with clients. It's a system flag error that happens when EDD's automated system doesn't properly register your last certification. The good news is that it's fixable without reopening your claim, which would definitely cause delays. If it doesn't resolve within 48 hours, you'll need to speak with an EDD tier 2 specialist who can remove the flag from your account. The regular representatives can't help with this specific issue. I recommend using Claimyr (claimyr.com) to get through to an EDD rep quickly instead of spending hours on hold. They have a system that gets you in the call queue and calls you back when an agent is available. Totally worth it for situations like this. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km

this happens ALL THE TIME with EDD. their computer system is from like 1985 or something. one time i called and the lady told me they process things on mainframes!!! who even uses mainframes anymore??? but ya dont reopen ur claim or you'll be sorry. u have to call.

I'm still waiting for my issue to get fixed after almost 4 weeks. EDD's computer system is a disaster. I tried reopening as the system suggested and it completely messed up my claim. I've called over 50 times with no luck. Every time I get through they transfer me and then I get disconnected. I'm about to be evicted because of this. The whole system is designed to make you give up.

Update: I waited 24 hours and checked my UI Online account again. The "reopen claim" message was gone and everything looks normal now. The system corrected itself after their nightly update. You might want to check yours again to see if the same happened.