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This is absolutely maddening and I'm so sorry you're dealing with this mess. I went through something very similar in 2023 when EDD suddenly decided my 2020 PUA claim was "improper" despite being approved initially. A few critical things to add to the excellent advice already given: 1. **Document EVERYTHING** - Screenshot your UI Online account showing the disqualifications, save any emails or portal messages (even if there aren't any), and keep records of every phone call attempt. 2. **File the appeal IMMEDIATELY** - Don't wait to talk to someone first. The 30-day clock is ticking from when the tax intercept happened, not when you discovered it. You can always provide additional information later. 3. **Request an "Informal Conference"** when you file your appeal - this is often faster than a full hearing and can resolve many cases without going through the formal process. 4. **Check if your husband received 1099-G forms** for the unemployment income - if EDD issued those forms acknowledging the payments were legitimate, it's harder for them to later claim they were improper. The manufacturing plant closure due to COVID should make this a slam-dunk case once you get in front of an actual human reviewer. These automated mass reviews are catching tons of legitimate claims in their net. Stay strong and don't give up - the appeals process works when you have documentation and persistence!
This is all such valuable information - thank you! Yes, we definitely received 1099-G forms for both 2020 and 2021, and we filed taxes on that income both years with no issues. That's actually a really good point that if EDD issued those forms acknowledging the payments were legitimate income, it seems contradictory for them to now claim they were improper payments. I'm definitely going to mention that in the appeal along with all the other documentation everyone has suggested. The informal conference option sounds perfect too - hopefully we can get this resolved quickly that way. I really appreciate everyone taking the time to share their experiences and advice. It's making such a stressful situation feel much more manageable knowing there are actual steps we can take and that others have successfully fought similar cases!
I'm so sorry you're going through this - what a nightmare! This exact same thing happened to my brother-in-law in early 2024. He had legitimately lost his job when the restaurant he worked at closed during the lockdowns, certified properly for over a year, and then boom - suddenly owed back $22,000 with his tax refund seized. The key thing that helped him was proving he never received proper notification. Since you moved out of state and your mail forwarding expired, that's actually strong grounds for appeal. When he finally got through to EDD (took weeks of calling), they admitted the notices were all sent to his old address even though he had updated his address in the system. A few things that worked for him: - He filed the DE 1000M appeal form immediately (don't wait for phone contact) - Got a letter from his former employer confirming the COVID-related closure - Requested all his case files through a records request to see exactly what EDD claimed The whole process took about 6 months but he eventually got the overpayment reversed and his tax refund back. The appeals officers seem much more reasonable than the automated system that's flagging these claims. Hang in there - if your husband was legitimately laid off due to COVID business closure and you never got proper notice, you have a really strong case. Don't let them intimidate you into just paying it back!
This gives me so much hope to hear about your brother-in-law's successful appeal! Six months feels like a long time but it's worth it to get this resolved properly. The fact that EDD admitted they were sending notices to his old address even after he updated it in the system shows how broken their notification process is. I'm definitely going to follow the same steps - filing the DE 1000M form right away, getting documentation from the former employer about the COVID closure, and requesting all the case files. It's reassuring to know that the appeals officers are more reasonable than the automated system. Thank you for sharing his story - it really helps to know that people with legitimate claims like ours are winning these appeals! I'll keep fighting this and hopefully will have a similar success story to share in a few months.
I'm new to this community but had to jump in because I'm dealing with the exact same RESEA confusion right now! I just started the program last month and my counselor told me something very similar - that I don't need to document work search activities in UI Online because they're being tracked through the RESEA system instead. Reading through everyone's responses has been incredibly helpful, especially learning about that March 2025 policy change. That explains so much! I was getting really anxious because I've been following my counselor's guidance but then seeing conflicting information online. I love the practical advice here about keeping your own documentation and getting written clarification. As someone who's also supporting family members on unemployment, I completely understand the stress of not wanting to mess anything up. I'm definitely going to email my RESEA counselor tomorrow to get the requirements in writing, and I'm going to start keeping my own detailed records of all activities just in case. Thank you all for sharing your experiences - it's such a relief to know I'm not the only one dealing with this confusion, and the advice here gives me a clear path forward!
Welcome to the community! I'm so glad you found this thread - it's been a real lifesaver for all of us dealing with RESEA confusion. I just went through the same exact stress you're describing, and honestly this discussion has given me so much clarity and peace of mind. That March 2025 policy change really does explain everything! It makes perfect sense why those of us who started RESEA recently are getting different guidance than people who went through the program earlier. Your counselor is probably giving you the correct current information, but definitely get it in writing like everyone's suggesting. I'm planning to do exactly what you mentioned - email my counselor for written clarification and start my own detailed tracking system. The advice about keeping records in multiple places is so smart too. When you're supporting family on these benefits, you just can't take any chances with documentation. Good luck with getting everything sorted out! Feel free to update us on what your counselor says - I'm sure others in similar situations would benefit from hearing how it goes.
I'm going through the RESEA program right now too and had the exact same confusion! My counselor told me during our first meeting that I didn't need to enter work search details in UI Online since I'm already tracking everything through the RESEA portal. But then I started second-guessing myself after seeing all the warnings online about work search requirements. After reading through all these responses, especially the info about the March 2025 policy change, I feel so much more confident. It sounds like your counselor was actually giving you the correct updated guidance! I'm definitely going to follow everyone's advice and get written clarification from my counselor though - better safe than sorry. The stress is so real when you have kids depending on these benefits. I've been losing sleep over whether I'm doing this right! Thanks to everyone who shared their experiences - this thread has been incredibly helpful for those of us navigating the current RESEA requirements.
Welcome to the community! I'm so glad you found this thread too - it's amazing how many of us are dealing with this exact same RESEA confusion right now. I was literally in the same boat just a few days ago, completely stressed about whether I was following the right guidance from my counselor. This discussion has been such a game-changer for understanding what's actually going on with the March 2025 policy changes. It's such a relief to know that our counselors are likely giving us the correct current information, even though it conflicts with what people experienced earlier in the program. The advice about getting written clarification is spot-on - I'm planning to email my counselor this week too. And you're so right about the stress when kids are depending on these benefits! I've been having the same sleepless nights worrying about making a mistake. It's really comforting to connect with others who understand that pressure. Thanks for sharing your experience - it helps to know we're all navigating this together. Definitely keep us posted on what your counselor says when you get that written clarification!
This is so encouraging to hear! I've been struggling to get through to EDD for weeks and was considering using Claimyr but wasn't sure if it was worth it. Your experience gives me hope that it actually works. Did you have any specific issues that needed to be resolved, or was it just a general delay? Thanks for sharing your success story!
I was in the same boat as you Sean! I had been trying to reach EDD for over a month with no luck. My had been stuck in "pending" status for 6 weeks and I was getting desperate. Claimyr definitely delivered on their promise - the peace of mind alone was worth it for me. Just make sure you have all your documentation ready when they call because the tier 2 agents work fast once you get connected!
This is exactly what I needed to hear! I've been stuck with a pending claim for 3 weeks now and was hesitant about paying for a service like this. But seeing that you got results so quickly makes it seem worth the investment. Did they give you any updates throughout the process or did you just wait for the callback? Also, was the tier 2 specialist able to explain what was causing the delay in the first place?
I had a similar experience with the 3-week pending issue! In my case, they actually send you text updates throughout the process so you're not left wondering. When I finally got through to tier 2, they explained that my delay was due to a simple verification flag that had been sitting in the system - something that took them literally 2 minutes to clear once they looked at it. It's frustrating how these small technical issues can hold up payments for weeks, but the specialist was really helpful in walking me through exactly what happened and ensuring it wouldn't happen again.
Just wanted to add something that helped me get through faster - call right when they open at 8 AM. I know everyone says this, but I literally set my alarm for 7:58 AM and started dialing at exactly 8:00. Got through on my third attempt! Also, when you do get through, don't be afraid to ask the rep to repeat information or spell out reference numbers. They talk fast sometimes and you don't want to miss important details. I made the mistake of not asking someone to repeat a confirmation number once and regretted it later. One more thing - if the first rep can't help you or seems confused about your issue, politely ask to be transferred to someone who specializes in your specific problem. Sometimes you get someone who's newer or not familiar with certain issues, and it's totally okay to ask for a specialist. Better to spend a few extra minutes getting transferred than to get wrong information.
This is such great advice! The early morning tip is so true - I tried calling at random times during the day and never got through, but when I finally tried first thing in the morning I had way better luck. And yes to asking for clarification on reference numbers! I learned that lesson the hard way too when I thought I wrote down a number correctly but it turned out I had missed a digit. The specialist transfer tip is really smart - I didn't know you could ask for that. Thanks for adding these extra details, they're super helpful for someone like me who's still figuring out how to navigate this whole process! 🙏
Just went through this exact situation last month! Here's what worked for me - before calling, I made a simple checklist with my specific issue at the top, then listed all my account details, dates, and any error messages I was seeing. When I finally got through (took 3 days of trying), having everything organized made the call so much smoother. The rep was actually really helpful once I could clearly explain that my certification from 2 weeks ago was showing as "not paid" even though I'd submitted it on time. She was able to see exactly what was happening and fixed it during the call. My biggest tip: if you're not sure what your specific issue is yet, spend some time in your online account first and write down exactly what you're seeing vs. what you expected to see. That way when you do get through, you can say "I certified for benefits on [date] for the week ending [date], but it's showing as [status] instead of paid, and I haven't received any correspondence explaining why." So much better than just saying "my payments aren't working" - trust me on this one!
Ava Rodriguez
I'm going through something similar right now - filed my claim 3 weeks ago and still stuck on "pending" payments. From reading everyone's experiences here, it seems like identity verification is the biggest culprit for delays. I actually just got an email yesterday asking me to complete ID.me verification, so that confirms what others have said about this being a common issue. The frustrating part is that they don't automatically tell you what's needed - you have to either call or wait for them to send the verification request. Definitely keep certifying though, because once it gets resolved you'll get all the back payments at once.
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Freya Larsen
•@Ava Rodriguez Thanks for sharing your experience! It s'really helpful to hear from someone going through this right now. Did the ID.me verification email come to your regular email or through the UI Online inbox? I m'wondering if I should be checking both places. Also, how long did it take from when you filed to when you got that verification request? Trying to figure out if I should expect one soon or if I need to be more proactive about calling.
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Kaitlyn Otto
I'm dealing with the exact same situation right now! Filed my claim about 3 weeks ago and have been stuck on "claim filed" status with pending payments. After reading through all these comments, it's clear that identity verification is probably the issue for most of us. I haven't received any ID.me verification request yet, but based on what everyone's saying, I think I need to be more proactive about calling EDD instead of just waiting. The part about needing a separate letter with your Weekly Benefit Amount to know you're actually approved was really eye-opening - I thought the "filed" letter meant I was good to go! Going to try calling tomorrow using some of the strategies mentioned here. It's reassuring to know that once this gets sorted out, we should get all the back payments for the weeks we've been certifying.
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Samantha Hall
•@Kaitlyn Otto You re'absolutely right about being proactive with calling! I made the same mistake of just waiting around thinking the filed "letter" meant everything was moving forward. After reading everyone s'experiences here, it s'clear that EDD doesn t'automatically notify you about what s'holding things up - you have to reach out to them. The identity verification seems to be the most common issue, but like others mentioned, sometimes it s'wage verification or even employer disputes. I m'planning to call tomorrow too and ask specifically about ID verification status and whether there are any other issues on my claim. Good luck getting through - hopefully we can both get this resolved soon!
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