California Unemployment

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Using Claimyr will:

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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

For anyone still waiting, I recommend signing up for text or email alerts through UI Online. Go to Profile > Contact Information > Text Message Alert Options. This way you'll get notified immediately when your payment status changes or when money is issued to your payment method. Saves a lot of stress and constant checking during these holiday weeks.

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didnt even know that was a thing thx

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I know this isn't helpful now but I always keep a tiny emergency fund for exactly these EDD delays. Every holiday seems to cause them and sometimes random weeks too. Been on unemployment three times now and it's always the same story. The system is just not reliable enough to count on for exact dates.

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Must be nice to have savings. Some of us are living check to check after being laid off. My "emergency fund" disappeared after the first month of unemployment when my benefits were delayed because of an "eligibility interview" that took 6 weeks to schedule.

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@Malik Davis I totally get that - the system really puts people in impossible situations. Have you looked into any local food banks or emergency assistance programs while waiting for your payment? Sometimes churches or community centers have small emergency funds for rent/utilities too. It s'frustrating that we even have to think about this stuff when EDD should just work consistently.

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UPDATE: Just wanted to let everyone know my payment finally hit my Money Network card this morning (Thursday). Checked at 6am and it wasn't there, but when I checked again at 9:30am, the funds were available! Hopefully everyone else's payments are coming through too. Thanks for all the help and insights!

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mine too! just checked and its finally there. what a relief!

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Great news! Glad it worked out before your rent was due.

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This is such a stressful situation but glad to see the payments are finally coming through! I'm new to EDD benefits and this thread has been incredibly helpful - I had no idea these kinds of delays could happen even when it shows "paid" in the system. Definitely bookmarking this for future reference and will remember to check for notices on their website during certification weeks. Thanks everyone for sharing your experiences and tips!

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As an update to everyone following this thread: The callback feature is now officially part of EDD's new contact center upgrade. It should be available to everyone by the end of April 2025, according to their latest press release. Also, for those experiencing the "stuck account" or "benefit year transition error" - they've acknowledged this as a widespread issue affecting approximately 14,000 claimants whose benefit years ended between December 2024 and February 2025. They're supposedly working on a system-wide fix, but in the meantime, getting through to a representative who can manually update your account is the only solution.

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thank you for this info!! at least knowing it's a known issue makes me feel less crazy. gonna try calling again tomorrow morning at exactly 8:02am like OP suggested!

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This is incredibly helpful to read! I've been dealing with what sounds like the exact same issue since late January. My UI Online has been stuck showing my expired claim from 2024 and won't let me file a new one. I've tried calling probably 200+ times over the past 2 months with no luck getting through. Reading that this affects 14,000 people makes me feel so much better - I was starting to think there was something specifically wrong with just my account. I'm definitely going to try the 8:02am timing tomorrow and hope I get lucky with that callback feature. Did you have to provide any specific information to the rep to prove the glitch, or did they immediately recognize the issue once they looked at your account? Also wondering if anyone knows - once they fix this manually, does it prevent the same glitch from happening again in the future? I'm worried about going through this whole ordeal again when my next benefit year ends.

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Just want to add one more important point that might help others - if you're in that gray area where you're not sure if you're truly "disabled" enough for SDI, err on the side of caution and don't certify for UI. I made the mistake of thinking my condition wasn't "serious enough" for SDI and kept certifying for UI while my claim was pending. Turns out my doctor's note was sufficient for SDI approval, but I ended up with a $1,800 overpayment because I certified for UI during weeks I was technically disabled. The stress of dealing with that overpayment was worse than just waiting for the SDI decision in the first place. Better to be safe than sorry!

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I went through something similar last year and learned the hard way that timing is everything with these claims. The key thing to understand is that your SDI claim has an "onset date" - the date your doctor says you became unable to work. From that date forward, you legally cannot certify for UI because you'd be stating you're "able and available" for work when medically you're not. I made the mistake of continuing to certify for UI "just until my SDI got approved" and ended up with a mess to clean up later. Even though it seems logical to keep getting UI payments while waiting, the system sees it as you claiming two conflicting things - that you can work (UI) and can't work (SDI) for the same time period. My advice: stop certifying for UI immediately if your disability onset date has passed. Yes, waiting for SDI approval while bills pile up is stressful, but dealing with overpayment demands later is way worse. SDI will pay you retroactively once approved, so you won't lose those benefits - you'll just get them as a lump sum instead of weekly payments. If you've already certified for weeks that overlap with your disability period, call EDD ASAP to report it. They're usually more lenient about fixing honest mistakes than discovering fraudulent claims later.

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@dea3190a90ca I would definitely call EDD immediately rather than waiting! I made the same mistake and the EDD rep told me that reporting it yourself right away shows good faith, whereas they're much less forgiving if they discover the overlap during an audit later. When I called, they were able to adjust my claim retroactively and I only had to pay back the overlapping weeks without any penalties. If you wait until after SDI approval, it becomes much more complicated to sort out. The sooner you fix it, the easier the process will be. Don't lose sleep over it - honest mistakes happen all the time and they can usually be corrected if you're proactive about it!

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Call EDD immediately, don't wait! The longer you wait, the worse it looks. I was in your exact situation and the EDD rep told me that reporting it yourself shows good faith and they're much more understanding about honest mistakes versus discovering discrepancies during audits. They can usually just adjust your claim dates on the spot if you catch it early. Waiting until after SDI approval might make them think you were trying to hide it. Better to deal with a quick phone call now than months of paperwork and stress later!

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Let me try to clear up some of the confusion here. This 'invalid account status' error typically occurs for a few specific reasons when transferring from Money Network to Bank of America accounts: 1. If your BOA account has any restrictions or special status (fraud alerts, overdraft protection, recent security holds) 2. If there's a name mismatch between your EDD claim and your bank account (even minor differences like having a middle initial on one but not the other) 3. If you've exceeded transfer limits (either Money Network's limits or your bank's incoming transfer limits) 4. If your BOA account is newer than 90 days (some Money Network security protocols flag newer accounts) The fastest resolution is usually to: 1. Call BOA to verify there are no restrictions on your account 2. Ensure your name matches exactly between systems 3. Try a smaller test transfer amount first (like $10) If none of that works, calling EDD directly is your best bet as they can reset things on their end. Money Network customer service often doesn't have the authority to fix these specific issues.

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Thank you for this detailed explanation! My account is definitely older than 90 days, and my name should match exactly. I think the overdraft protection suggestion might be the culprit. I'll try your suggestion of a small test transfer too after I talk to BOA about removing the overdraft protection.

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wait can a fraud alert really cause this?? i had a fradulent charge on my acct last month so BOA might have put an alert on it

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Just coming back to say I hope one of these solutions worked for you! This whole EDD/Money Network system is honestly a nightmare. Took me almost 3 weeks to get my money the first time I had this issue. Now I just have my benefits direct deposited and avoid the card completely - SO much easier!

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Great to hear! For anyone else reading this thread with similar issues, here's how to set up direct deposit for future EDD payments to avoid Money Network card problems: 1. Log in to UI Online 2. Select 'Profile' 3. Choose 'Payment Method' 4. Select 'Change Payment Method' 5. Follow the prompts to enter your bank information It typically takes 1-2 payment cycles to switch over completely.

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This is super helpful info! I wish I had known about the direct deposit option from the beginning. Going to switch over as soon as my current issue is resolved. Thanks for the step-by-step instructions - saving this for reference!

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