EDD says 'reopen your claim' after first payment - should I click it?

DON'T click that reopen button!!! This is a known glitch in the EDD system that happens sometimes after the first payment. If you already have an active claim and received a payment, clicking 'reopen claim' can actually delay your next certification and payments by several weeks. As long as you can still access the certification section when it's time to certify (usually every 2 weeks), just ignore that message. The button sometimes disappears on its own after your next certification cycle.

this happened 2 me last month. its just edd system being stupid lol. if ur claim is active and u got paid already just ignore it. problem is the system gets confused sometimes after processing first payment. my button went away after i certified 4 my 2nd week

I think this varies by situation honestly. In MY case, I had to click the reopen button because my claim had become inactive when I returned to work briefly then got laid off again. The system was actually correct in my situation. But if you've only certified once and just received your first payment, your claim is definitely still active. I'd recommend calling EDD to confirm rather than guessing. Of course, that's easier said than done with their phone lines...

I strongly recommend not clicking that reopen button if your claim is currently active and you just received payment. This is a very common UI Online glitch that confuses many claimants. Technically, the "reopen claim" option should only appear when: 1. You've stopped certifying for a period (usually 2+ certification periods) 2. You reported excessive earnings that disqualified you for several weeks 3. Your benefit year ended and you need to establish a new claim Since none of these apply to you based on what you've shared, it's almost certainly a system error. Just continue certifying on your regular schedule. If you continue seeing the message after your next certification, then you might need to contact EDD.

I had this same thing happen but i DID click the button and it was a nightmare! My payments got delayed for 3 weeks and I had to call them like 50 times. The lady told me I should never have clicked it because my claim was already active. Dont do it!!!!!

By the way, for anyone struggling to reach EDD by phone (which is basically everyone lol), I finally had success with Claimyr. It's a service that connects you with an EDD rep without spending all day redialing. Saved me hours of frustration when I had a similar UI Online glitch. They have a video demo at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km that shows how it works. The website is claimyr.com if anyone needs it.

wait is the message saying "you MAY reopen your claim" or "you MUST reopen your claim"?? the wording matters alot. if its MAY then its optional and u should def ignore.

anybody else notice how EDD's system seems designed to make people mess up their claims? like why would they even show that button to someone who just got their first payment??? makes no sense!!

OK, late to this thread, but there's actually a way to double-check if your claim is active without calling EDD. Go to your UI Online homepage and check your Claim Status. If it says "Active" with a current Benefit Year End date, then your claim is fine and you should ignore the reopen button. Also check if you can see your next certification date listed. If both of these show up correctly, your claim is active regardless of what buttons appear.

Just wanted to add my experience as well - I saw this exact same "reopen claim" button appear after my second payment a few months ago. Like others have said, it's definitely a system glitch that seems to randomly pop up for active claimants. The key thing to remember is that if you can still certify for benefits on your regular schedule and your claim status shows as "Active," then you're good to go. The reopen function is really meant for people who have let their claims go dormant by not certifying for several weeks in a row. I made the mistake of panicking and almost clicked it too, but thankfully found similar advice on here first. The button disappeared after my next certification and never came back. Hang in there and just stick to your normal routine!