PA UC claim suddenly asking me to reopen after only 2 weeks - employer hasn't responded yet

same thing happened 2 me! wait dont reopen yet!! when i got that message last month & clicked reopen it pushed my payments back by 3 weeks. try calling first its probably just a system glitch

This is a system issue that's been happening since they updated the PA UC portal last month. The "reopen claim" message is appearing for many claimants who've recently filed. Here's what you should do: 1. DO NOT reopen your claim yet - this can reset your benefit year and cause delays 2. Try logging out completely, clearing browser cache, and logging back in 3. If the message persists, call the UC service center first thing tomorrow The important thing is to continue your work search activities during this time and document them carefully. This way, even if there's a delay in processing, you'll be able to certify for those weeks retroactively when the issue is fixed.

Just to add some clarity - what you're experiencing is related to the system's automatic triggers when there's no certification for a certain period. Even though you certified last week, sometimes the timing between your initial filing and first certification creates this glitch. The official PA UC service center opens at 8:00 AM, but I recommend trying to reach them using Claimyr (claimyr.com) - it's a service that helps you skip the busy signals and connects you directly to an agent. Saved me hours of redial frustration last month when I had a similar issue with my claim. You can see how it works in this video: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 While waiting to speak with someone, log into your dashboard and screenshot the active claim status. This evidence might help when explaining your situation to the agent.

DONT REOPEN!!! I made this EXACT mistake when this happened to me in February. The system is COMPLETELY BROKEN and nobody at UC admits it!!! When you reopen, they treat it as a new claim and then you have to go through the whole verification process again AND they'll probably say you have an "open issue" that takes WEEKS to resolve. Call them first but GOOD LUCK getting through - I had to call 47 TIMES before getting someone!!! This department is a DISASTER!!!! 😡😡😡

I remember getting this message back in January when I filed for PA unemployment. From my experience and what I've learned since, the system sometimes triggers a "reopen claim" message if there's been ANY break in weekly certifications or if there's a timing issue between your initial filing and first certification. I actually did end up reopening as the website instructed, but only AFTER talking to an agent who confirmed it was the right step in my specific situation. Every claim is different! One thing to note - if your employer hasn't responded yet, that could be contributing to the system confusion. They have 7 days to respond, and sometimes the system gets weird right around that deadline. Definitely try to speak with someone before proceeding. Keep documentation of everything, including screenshots of your active claim status.

my cousin works for PA unemployment (not supposed to say that lol) but she told me they rolled out a new system update two weeks ago that's causing these weird glitches. the reopen message is a known bug theyre working on fixing. she said just call and theyll fix it on their end

anyways i forgot to mention when this happened to me i tried for 2 days straight to get through on the phone and kept getting busy signals. ended up using that claimyr thing someone mentioned above and got through in like 20 mins. just saying if ur in a hurry its worth it

Just wanted to check back - were you able to resolve this issue? Did you end up having to reopen your claim or did you get through to someone at the UC office? I'm asking because I'm helping my brother with a similar situation and wondering what worked for you.