EDD claim reopen confirmation never showing up - tried twice with no updates

This exact thing happened to me in February. The EDD system has a weird glitch where sometimes the reopen claim request gets received but doesn't update your UI Online dashboard. In my case, I waited about 10 days and suddenly my homepage updated with weeks to certify. The system processed my request even though it never showed any confirmation. You could wait another week to see if it updates automatically.

i had this same issue last yr. the system is totaly broken. mine said the same thing for 3 weeks and when i finaly got thru on the phone they said they never got ANY application from me even tho i did it twice!!! had to do it all over again with them on the phone

The UI Online system and the internal EDD processing systems don't always sync up properly. Here's what you should do: 1. Wait 7-10 business days from your first application attempt (so until about May 13-16) 2. If no update by then, call EDD directly at 1-800-300-5616 3. Be prepared with the date you first submitted your reopen claim request 4. Ask specifically if they can see your reopen claim request in their system 5. If they can't find it, ask them to process it while you're on the call This is a known issue that happens when there's high claim volume. The dashboard doesn't update but your application might still be in their backend system.

I've had success using Claimyr to get through to EDD when I had this EXACT same problem last year! The confirmation issue is super common but almost impossible to fix without talking to a real person. I wasted DAYS trying to get through on my own, then used claimyr.com and got a callback from EDD in about 45 minutes. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. Basically they hold your place in the phone queue and call you when an agent is available. The rep I got was able to see my application in their system even though my UI Online showed nothing.

have u cheked ur inbox in UI online?? somtimes edd sends messages there 2 tell u whats going on but they NEVER email u about it so u dont kno to check. happened to my brother and his claim was on hold for 2 months bcuz he didnt anser a questin they sent 2 his inbox.

This is a CLASSIC EDD technical issue that's been happening since they updated their system in late 2024. The problem is that the reopen claim applications are getting stuck in a validation queue because the system doesn't properly recognize returning claimants who had claims more than 6 months ago but less than 12 months ago. It's total bureaucratic nonsense!!! You can wait for it to resolve (which sometimes happens randomly) or you can call, but good luck getting through to anyone who knows what they're doing. The whole system is designed to make you give up. I had to call 37 TIMES before getting through last time I had this problem!!! Make sure you document EVERYTHING - screenshots, dates, times. You might need it for the inevitable appeal when they mess something else up.

Maybe a stupid question but did you check that you're logging into the correct account? My husband and I were both on unemployment last year and he kept checking the wrong account wondering why his new claim wasn't showing up. Just a thought!

I wanted to follow up with an important point: If more than 14 days pass since your first attempt, you should definitely call EDD. The reason is that if your claim eventually gets processed, they typically only backdate benefits to the Sunday of the week you submitted the reopen request. If there's a system error and your application gets lost, you could potentially lose weeks of benefits. Don't wait too long thinking it will resolve itself.

Any updates on your situation? Did the UI Online dashboard ever update, or did you have to call in?