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Has anyone had luck with contacting EDD through their social media accounts? I heard somebody got their issue resolved by messaging them on Twitter but not sure if that really works or if they were just lucky.
EDD doesn't officially handle claim issues through social media - they'll just direct you to call the regular number. They specifically state they can't discuss individual claims on social platforms due to privacy/security concerns. Some people try tagging their state representatives on Twitter, which occasionally works but is hit or miss.
UPDATE: I used that Claimyr service mentioned above and ACTUALLY got through to EDD! Took about an hour total but the rep told me my account was flagged for 'quarterly review' whatever that means 🙄 They cleared it and my payment should be deposited tomorrow! Such a relief!!! BTW I also asked about switching to direct deposit and they said I can do that once the payment goes through. The option will appear in UI Online under profile settings.
Thank you SO MUCH for the update! This gives me hope. I'm going to try Claimyr first thing tomorrow morning. Did they explain what a 'quarterly review' actually is or why you weren't notified about it?
my neighbor is helping me with my edd case and she said bay area legal aid hass free workshops for people who filing appeals. they show you how to prepare evidence and stuff. might be worth checking if they have one before your deadline.
That's really helpful, thank you! I'm not in the Bay Area but I'll check if there's something similar in my region. How is your case going?
Make sure you understand the difference between an ALJ hearing and a second-level appeal to the CUIAB Board. If you lose at the ALJ level, you can still appeal to the Board, which is why documentation is crucial. They'll review the record from your hearing but typically don't accept new evidence. For legal resources, try: 1. Center for Workers' Rights - They do free consultations for EDD cases 2. Legal Aid at Work - Their Workers' Rights Clinic can help with appeals 3. Your county's bar association - Many offer low-cost consultations with employment attorneys If you absolutely can't find affordable representation, at minimum have someone review your appeal statement before you submit it. The specific wording is extremely important.
Thank you for the detailed information! I'm writing down all these resources. I didn't realize there were two levels of appeals - that's actually somewhat reassuring. Has anyone here gone through a second-level appeal? What was your experience like?
anybody know if its the same for pua claims? my mom has some weeks she never certified for from december but her claim ended in march
@OP - Did you get your payment situation sorted out? I'm curious what happened with those pending certifications from January. Did they actually process and pay them?
Yes! Finally got everything sorted. The pending payments stayed stuck for 2 weeks, but I managed to get through to EDD using that Claimyr service someone mentioned. The rep explained that the system flagged the certifications as suspicious because they were done on the very last day of my benefit year. Had to answer some additional questions about why I delayed, but they released the payments after reviewing my case. Received everything yesterday! So relieved - it was about $2,400 I really needed.
The EDD system is such BS!!! They always side with employers and make it impossible for regular people to get benefits we PAID INTO. I went through something similar and had to appeal THREE TIMES before getting approved. The whole system is rigged against workers!!!
While I understand your frustration, I don't think this kind of response is helpful to the OP's specific situation. They're asking for practical advice on navigating the system as it exists, not commentary on its fairness.
Thanks everyone for the helpful advice! I'm going to draft a formal letter declining the position and clearly outlining the reasons (40% pay cut, variable schedule incompatible with childcare, etc.). I'll gather documentation about my childcare costs to show how the new position would be financially impossible. Just to clarify one more thing - a few of you mentioned an eligibility interview. How long does it typically take to get scheduled for one after filing my claim? I'm trying to budget for how long we might be waiting for benefits to start coming in.
Currently, eligibility interviews are taking about 2-3 weeks to schedule after your initial claim is filed, but it can vary depending on case volume. Make sure you still certify for benefits every two weeks even while waiting for the interview. If you're ultimately found eligible, you'll receive back payments for all weeks you certified for.
Nora Brooks
UPDATE: I got through to EDD! Used that Claimyr service and it worked exactly like the video showed. Got connected to a tier 2 specialist after about 35 minutes of waiting. The rep said my certification had been flagged for review because of the part-time work I reported, but it was just sitting in a queue waiting to be processed. She was able to verify my reported earnings and release the payment right away! The status just changed to 'paid' in my account. Thanks everyone for your help. Definitely call if this happens to you - waiting it out might work eventually, but talking to someone fixed it immediately.
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Zane Hernandez
•Great news! This is exactly why it's important to be proactive with EDD issues. Their automated systems flag things all the time, but speaking with a tier 2 specialist can almost always resolve these routine holds. Glad you got it sorted out before rent was due.
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Cassandra Moon
congrats!! good to know about that claimyr thing might try it next time i get stuck in edd hell lol
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