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just want to remind everyone its not actually EDD that handles the debit cards its money network. different phone numbers and websites to deal with card issues vs claim issues!!

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You're absolutely right! This is a common confusion. For card issues, transfer setups, etc., you need to contact Money Network directly at 1-866-320-8699. For actual claim questions, payment amounts, certification issues, etc., that's when you contact EDD.

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UPDATE: I was able to set up my automatic transfers again. For anyone with the same issue in the future, I can confirm you DO need to set it up again with the new card. It took about 15 minutes total. The Money Network website isn't the most user-friendly but once you find the transfer section it's pretty straightforward. Thanks everyone for your help!

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Nice! Glad u got it working

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Xan Dae

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Consider switching to direct deposit through UI Online if you're eligible - it's so much simpler in the long run! But glad you got your transfers set up in the meantime.

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lol good luck assembly person in my district takes FOREVER to respond. i waited 3 weeks and nothin. ended up just having to wait it out til edd finally fixed my claim on their own. system is totally broken

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UPDATE: You all were right!! My Assembly rep's office called me this morning (less than 24 hours after submitting the form) and said they'd contact EDD on my behalf. Just checked my UI Online account and all 6 weeks of pending payments switched to PAID about an hour ago! Money should hit my Money Network card in 24-48 hours according to the rep. I'm literally crying with relief right now. THANK YOU to everyone who suggested this route!!

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YESSS!!! So happy for you! Exactly how mine went too - it's like magic when they finally fix it. Make sure to set aside some for taxes if you didn't select withholding!

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That's fantastic news! So glad it worked out. This is a great reminder for anyone else stuck in pending limbo - Assembly reps really do have the power to get things moving. Thanks for coming back to update us.

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I'm also wondering about something similar... I started as an independent contractor last month but the hours are totally inconsistent. Sometimes I work 30 hours a week and other times just 5-10. I'm still certifying but have NO IDEA if I'm doing it right. Do I need to do work search in weeks where I get more hours?

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For independent contractors, you should still report all earnings for each week and do work search activities in any week you're working less than full-time (under 32 hours). Your situation is a bit more complex because you need to report gross earnings, not just hours. Since your hours vary, you need to evaluate each certification week individually. In weeks you work 30+ hours, you're likely not eligible for benefits, but you should still certify and report everything accurately.

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btw dont forget u can count job interviews and even checking job listings as work search activities... u dont have 2 apply to jobs every single time

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Oh that's good to know! So even if I just spend time looking through job postings on Indeed or LinkedIn, that counts as a work search activity? What about networking or talking to friends about potential job openings?

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Yes, EDD considers these as valid work search activities: - Applying for jobs - Submitting resumes - Attending job interviews - Registering with placement facilities - Checking with former employers - Networking with friends/relatives about job leads - Searching for jobs online Just keep a record of what you do each week in case EDD asks for verification later.

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wait im confused about something... isnt money network replacing b of a completely? why r u getting payments to both places? my payments all switched to money network last year and i never got anything to b of a after that

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The transition happened in phases throughout 2024-25. If someone had pending payments or a backdate that was processed during the transition period, they could end up with funds in both systems. It depends on when each payment was actually processed by EDD, not when it was certified or approved. It's confusing because EDD didn't communicate the transition timeline clearly to claimants.

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Just wanted to add one more thing - once you get your B of A card situation resolved, make sure you transfer ALL funds out of that account. The B of A EDD accounts will eventually be closed completely as EDD fully transitions to Money Network. Any funds left in B of A accounts after the transition completes could cause headaches to recover.

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That's really good advice - I'll make sure to empty the account completely once I get access. Do you know if there's a deadline when the B of A accounts will be closed?

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EDD hasn't announced a firm deadline, but based on their communications, they aim to complete the transition by mid-2025. I'd recommend emptying the account as soon as you can access it rather than waiting.

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wait im confused... so if ur sick do u say yes to question 2 or no? cuz question 2 asks if theres any reason OTHER THAN sickness that u couldnt work. so wouldnt u say no if sickness was the only reason??

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You're absolutely right to ask for clarification! Question #2 asks if there was any reason OTHER THAN sickness that you couldn't work. So if being sick was your only reason for not being able to work, you would answer "No" to question #2. Then Question #3 specifically asks "Were you sick or injured?" - that's where you would answer "Yes" and indicate the number of days. I apologize for the confusion in my earlier response. The EDD certification questions can definitely be tricky to understand.

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UPDATE: I just completed my certification and answered honestly about the days I was sick. I said NO to question 2 (since being sick was my only reason) and YES to question 3 about being sick/injured, and entered 6 days for the first week and 1 day for the second week. My status now shows "pending" so I guess I'll find out in a few days what happens. Thanks everyone for your help - I'll update again when I know more!

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You did exactly the right thing. The "pending" status is normal after certifying - it usually takes 1-3 days to change to "paid" status. Since you were honest with your certification, you should receive at least partial payment for the first week and most of your regular amount for the second week. Keep us posted!

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