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UPDATE: We finally got through to EDD! After trying the ID verification direct line this morning with no luck, we decided to try the Claimyr service mentioned above. Took about 38 minutes, but they got us connected to an actual EDD representative. Turns out there was a mismatch between her legal name in the EDD system (which included her middle name) and her ID.me verification (which didn't). The rep fixed it on the spot and released all pending payments. Should be in her account within 48 hours. Thank you everyone for your suggestions! This community was incredibly helpful when we were at our wits' end.
Quick update question: Were you able to get through to EDD? If you're still struggling to reach them, I recommend calling right when they open at 8:00 AM. The phone lines are least congested then. Also, Tuesdays and Wednesdays tend to have slightly lower call volumes than Mondays, Thursdays, and Fridays in my experience.
I actually tried that Claimyr service that someone mentioned! Got through to EDD in about 25 minutes. The representative was super helpful and explained that I needed to reopen my claim. She processed it while I was on the phone and said I should be able to certify starting this Sunday. She also confirmed that my penalty weeks were completely served, so I should start receiving payments after I certify. Such a relief!
that's awesome! make sure u certify on time every 2 weeks from now on. also remember to report ANY work or income when u certify even if its just 1 day of work
Update us if you get it working! I'd try these steps in order: 1. Wait another 24-48 hours and try again 2. Triple-check all your info exactly matches your EDD letter 3. Try registering during non-peak hours (early morning or late evening) 4. If still not working by Monday, call the technical support line You can still prepare for your interview while waiting for the registration issue to resolve.
UPDATE: It worked!! I waited until this morning and tried again, making sure to enter my FULL legal name exactly as shown on the EDD letter (including my middle name). That was the issue - I wasn't including my middle name when trying to register. System accepted everything right away and I'm in my account now. Thanks everyone for your help!
ya the interview took like 3 weeks for me. make sure u answer ur phone even if u dont recognize the number cuz they only call once and if u miss it u have to reschedule and wait another month lol
Amina Bah
when i worked at walmart someone acidentally filed for ui while they were still working full time lol. they just called edd n explained. nothing happened to them. dont panic just dont certify n ur fine
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Miguel Alvarez
UPDATE: I was able to get through to EDD this morning! I used the Claimyr service someone recommended and got connected within 30 minutes. The representative was super helpful and made a note on my account that I didn't intend to proceed with the claim due to continued employment. She said my employer will still get the initial notice, but there won't be any impact on their rates since I won't be collecting benefits. She also suggested I let my HR department know what happened just as a courtesy. Such a relief to have this resolved!
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Connor O'Reilly
•Excellent! Glad you got it sorted out quickly. This is definitely the best approach - getting official documentation of your intent not to proceed with the claim. Smart move to inform your HR department too.
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