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Update: I tried calling at 8:01am sharp today and got the 'too many callers' message right away. Tried the disability number trick but that department opened at 8:30am so no luck there either. I might try the in-person office tomorrow or look into the Claimyr service. Feeling pretty stressed since my last payment is next week and I know there will be a gap if I don't get this sorted. Thanks everyone for the suggestions so far!
One more thing to try: call the employer line instead of the claimant line. The number is 1-866-333-4606. When they answer, politely explain you're trying to reach a representative about your reapplication. Sometimes they'll transfer you directly to a UI specialist. The wait is usually shorter on the employer line. If they ask why you're calling that number, just say you were given this number by an EDD representative at the office.
just a thought but do u have any emergency rental assistance options in ur area? might help buy time while EDD figures their mess out
Update for anyone in the same situation: I finally got through to EDD yesterday using the State Assembly member contact method someone suggested! They're expediting my case due to the eviction risk, and the rep said I should see a decision by Friday. Also, my landlord agreed to wait until then after I showed him the email from the Assembly office. Will update again when I know more!
Make sure you have COPIES of all your paystubs before sending anything to EDD!! I sent all my original documents for a similiar situation and they LOST THEM!!! Had to go back to my employer to get everything reprinted. Such a pain!!
Update from my earlier comment: I forgot to mention that if your benefit amount does get recalculated and increased, make sure to check if you're also eligible for Fed-Ed benefits depending on when your claim started. This can extend your benefit period if you meet the earnings threshold, which you likely will if your WBA increases significantly.
my cousin works at edd and she says theyre super backed up right now cuz of layoffs in the tech industry. lots of people filing new claims so everything is slower than normal
Update on your options: After you manage to speak with an EDD representative, they can: 1. Confirm if your card has been issued and provide a tracking number 2. Expedite a replacement card (5-7 business days instead of 10-14) 3. In extreme hardship cases, they can sometimes arrange an emergency payment at a physical office Regarding the direct deposit option another user mentioned - this is still being rolled out gradually to all claimants, so you may not have access yet. It typically becomes available after your first payment cycle is complete. I'd focus on getting through to EDD first thing tomorrow morning. The first hour they're open is usually the best time to call.
Thank you! I'm definitely going to try that Claimyr service someone mentioned because I've wasted so many hours already trying to call. I'll ask about expediting the card since my rent is due next week. Really appreciate all the help from everyone!
Zara Mirza
My bf went thru this in April. He was SOOOO angry when he figured out he wasn't getting paid for that week! Like others said tho its just how EDD works with new benefit years. Just keep certifying and you'll get paid for the next weeks. They really should explain this better when they tell people to renew early!!!
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Ravi Patel
Thanks everyone for the explanations. I'm still frustrated that EDD doesn't make this clearer in their communications, but at least now I understand what happened. I certified for my next two weeks yesterday, so hopefully those payments will process normally. I appreciate all the help!
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Omar Zaki
•Glad we could help clarify! Yes, your next payments should process normally. For future reference (and anyone else reading this thread), the waiting week is required by California Unemployment Insurance Code Section 1253(d), so it's not something EDD can waive except in special circumstances like state emergencies. The only time in recent history it was waived was during the early pandemic period.
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