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One more tip about the prescription situation - if you know the exact medication you need, use GoodRx.com to check prices without insurance. Sometimes it's surprisingly affordable (like $4-15 for generic meds) at certain pharmacies. You could potentially pay out of pocket for a month's supply while waiting for Medi-Cal approval if you can scrape together the money. Just need to find a community clinic doctor who can write the prescription first.
Just wanted to mention that in California, we have a law that pharmacies can provide emergency refills of certain medications (including many blood pressure meds) without a new prescription in urgent situations. It's usually a 3-5 day supply to bridge gaps in care. Explain your situation to the pharmacist where you last filled your prescription - they may be able to help with a small emergency supply while you get to a clinic appointment. Also, when you do get your Medi-Cal approved, remember it can be retroactive for up to 3 months from your application date, so keep all medical receipts during this period as you might get reimbursed.
also once u get the card make sure u setup the online account on moneynetwork website so u can see ur balance and stuff. easier than calling that automated phone system thing
Just a follow-up - if you urgently need the funds before your card arrives, you can contact Money Network customer service at 1-866-692-9374 and request expedited delivery of a replacement card. There's usually a fee for this service (around $10), but they can get it to you in 3 business days. You'd need to verify your identity with them first.
Update: I tried clearing cookies, using incognito mode, and even a completely different browser but still having the same login issues. I tried calling the technical support line but of course couldn't get through. Starting to panic a bit since it's been 3 days since I certified and I have no way to check the status of my payment! Does anyone know if there's an email address I can contact about the account access problems?
Unfortunately, EDD doesn't offer email support for UI Online account issues. Your best option is to keep trying the technical support line (1-833-978-2511) early in the morning (8:00-8:30am) when they first open. You might also try the Ask EDD feature on the website, but select "Technical Support" as the category, not UI questions.
If ur payment gets stuck on pending for more than 3 days definitely call!! Don't wait like I did thinking it would fix itself. Wasted 3 weeks before I got someone to manually push my payment through. Good luck!
Update on your specific issue: For return-to-work date changes, if you're seeing "pending eligibility" on UI Online, that's actually a good sign. It means the system registered your change but needs manual approval. Once you get through to EDD (however you manage it), ask them to look specifically at your "return-to-work date extension request" and the "pending eligibility week" associated with it. Use those exact terms and they'll know exactly what screen to look at. They'll need to remove a flag in their system, and payments typically process within 24-48 hours after that flag is removed. They can also expedite it if you explain your rent situation.
Did you get through yet? Just checking in because I know how stressful this can be when rent is due soon. If you're still having trouble, there's also the option of contacting your state assembly member's office. They have EDD liaisons who can sometimes help move things along. Worth trying if you're still stuck by tomorrow.
I'm trying Claimyr this morning! If that doesn't work, I'll definitely try the assembly member route - didn't even think of that. Will update once I (hopefully) get through. Thanks for checking in, it really is stressful.
Sofia Gutierrez
Trying to reach EDD right now is IMPOSSIBLE. I've been trying for TWO WEEKS to get someone on the phone about my claim that's been pending forever. Keep getting the "we're experiencing high call volume" message and then they hang up! How is anyone supposed to get help?? I finally used this service called Claimyr that got me through to a real EDD agent in about 45 minutes. You might want to check it out at claimyr.com when you need to talk to someone about your claim. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Especially since your situation is complicated with quitting and the hostile work stuff, you'll probably need to actually speak to someone at some point. Just my two cents from someone stuck in EDD hell right now.
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Mei Zhang
•Thanks for the tip! I was wondering how impossible it would be to get through. Has your pending issue been resolved since you got through to someone?
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Sofia Gutierrez
•Yes! Finally got it fixed. Turned out there was a simple flag on my account they needed to remove. Would have been stuck for who knows how long if I hadn't gotten through. The whole system is so frustrating.
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Liam McConnell
I've been helping people with EDD claims for years, and I want to emphasize something important: the difference between regular wage claims and EDD qualification comes down to DOCUMENTATION. For your EDD interview, prepare a clear timeline showing: 1. When the hostile behavior began 2. Specific incidents with dates 3. All attempts to resolve the issue internally 4. How it affected your health/wellbeing (get a doctor's note if possible) 5. Why continuing to work was not feasible For the wage theft issue (30 min deductions), calculate EXACTLY how much you're owed and gather: - Pay stubs - Time records if you have them - Employee handbook sections about breaks - Any communications about the policy File the wage claim with DLSE here: https://www.dir.ca.gov/dlse/HowToFileWageClaim.htm Final tip: In your EDD interview, focus on how the environment affected your HEALTH and SAFETY, not just that it was unpleasant or unfair.
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Mei Zhang
•This is incredibly helpful, thank you. Should I submit the wage theft documentation with my EDD claim as well, or keep those processes completely separate? I'm worried about making my EDD claim too complicated.
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Liam McConnell
•Keep them completely separate. The EDD claim is specifically about why you had good cause to quit (hostile environment, retaliation). The wage theft is a completely different process through DLSE. Mixing them could actually confuse your EDD claim. However, you CAN mention in your EDD interview that one of the forms of retaliation/hostile environment was the illegal wage practice, and that you're pursuing that separately with DLSE. This shows you're being proactive and responsible, which looks good to EDD adjudicators.
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