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wait im confused... so if ur sick do u say yes to question 2 or no? cuz question 2 asks if theres any reason OTHER THAN sickness that u couldnt work. so wouldnt u say no if sickness was the only reason??
You're absolutely right to ask for clarification! Question #2 asks if there was any reason OTHER THAN sickness that you couldn't work. So if being sick was your only reason for not being able to work, you would answer "No" to question #2. Then Question #3 specifically asks "Were you sick or injured?" - that's where you would answer "Yes" and indicate the number of days. I apologize for the confusion in my earlier response. The EDD certification questions can definitely be tricky to understand.
UPDATE: I just completed my certification and answered honestly about the days I was sick. I said NO to question 2 (since being sick was my only reason) and YES to question 3 about being sick/injured, and entered 6 days for the first week and 1 day for the second week. My status now shows "pending" so I guess I'll find out in a few days what happens. Thanks everyone for your help - I'll update again when I know more!
You did exactly the right thing. The "pending" status is normal after certifying - it usually takes 1-3 days to change to "paid" status. Since you were honest with your certification, you should receive at least partial payment for the first week and most of your regular amount for the second week. Keep us posted!
when i worked at walmart someone acidentally filed for ui while they were still working full time lol. they just called edd n explained. nothing happened to them. dont panic just dont certify n ur fine
UPDATE: I was able to get through to EDD this morning! I used the Claimyr service someone recommended and got connected within 30 minutes. The representative was super helpful and made a note on my account that I didn't intend to proceed with the claim due to continued employment. She said my employer will still get the initial notice, but there won't be any impact on their rates since I won't be collecting benefits. She also suggested I let my HR department know what happened just as a courtesy. Such a relief to have this resolved!
UPDATE: We finally got through to EDD! After trying the ID verification direct line this morning with no luck, we decided to try the Claimyr service mentioned above. Took about 38 minutes, but they got us connected to an actual EDD representative. Turns out there was a mismatch between her legal name in the EDD system (which included her middle name) and her ID.me verification (which didn't). The rep fixed it on the spot and released all pending payments. Should be in her account within 48 hours. Thank you everyone for your suggestions! This community was incredibly helpful when we were at our wits' end.
Quick update question: Were you able to get through to EDD? If you're still struggling to reach them, I recommend calling right when they open at 8:00 AM. The phone lines are least congested then. Also, Tuesdays and Wednesdays tend to have slightly lower call volumes than Mondays, Thursdays, and Fridays in my experience.
I actually tried that Claimyr service that someone mentioned! Got through to EDD in about 25 minutes. The representative was super helpful and explained that I needed to reopen my claim. She processed it while I was on the phone and said I should be able to certify starting this Sunday. She also confirmed that my penalty weeks were completely served, so I should start receiving payments after I certify. Such a relief!
that's awesome! make sure u certify on time every 2 weeks from now on. also remember to report ANY work or income when u certify even if its just 1 day of work
Emma Davis
wait im confused about something... isnt money network replacing b of a completely? why r u getting payments to both places? my payments all switched to money network last year and i never got anything to b of a after that
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Omar Fawaz
•The transition happened in phases throughout 2024-25. If someone had pending payments or a backdate that was processed during the transition period, they could end up with funds in both systems. It depends on when each payment was actually processed by EDD, not when it was certified or approved. It's confusing because EDD didn't communicate the transition timeline clearly to claimants.
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Ravi Sharma
Just wanted to add one more thing - once you get your B of A card situation resolved, make sure you transfer ALL funds out of that account. The B of A EDD accounts will eventually be closed completely as EDD fully transitions to Money Network. Any funds left in B of A accounts after the transition completes could cause headaches to recover.
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Javier Torres
•That's really good advice - I'll make sure to empty the account completely once I get access. Do you know if there's a deadline when the B of A accounts will be closed?
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Ravi Sharma
•EDD hasn't announced a firm deadline, but based on their communications, they aim to complete the transition by mid-2025. I'd recommend emptying the account as soon as you can access it rather than waiting.
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