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oh i forgot to say make sure u certify every 2 weeks!!!!! if u miss certifying they dont pay u and its a hassle to get backpay
Just wanted to add - when you're caring for a sick family member while working reduced hours, you might also want to look into State Disability Insurance (SDI) and Paid Family Leave (PFL) as additional options. These are separate from unemployment but can provide benefits in certain caregiving situations. The EDD manages these programs too. Also, be prepared that there might be a phone interview to verify your eligibility. Make sure you answer when they call (typically shows as "St of CA EDD" or an unknown number).
One more thing to be aware of - if EDD determines you were misclassified, they might go after the touring company for unpaid unemployment insurance contributions. This could potentially cause issues if you want to work with them again in the future. Just something to consider before proceeding.
Just wanted to share my experience - when I filed a new claim after my benefit year ended in January, they did NOT send me a new card. The funds were loaded onto my existing Bank of America EDD card. However, I did receive a letter in the mail about a week after my first payment was processed confirming that my existing card would be used. So you might get similar confirmation soon.
Good news - it sounds like this is a fixable issue based on what you've described. If the automated system "can't find him in the system," this typically means one of two things: 1. The claim has been temporarily suspended pending the interview (most likely) 2. There's been an identity verification flag placed on the account In either case, once you speak with a representative, they should be able to resolve it fairly quickly. Make sure your nephew has his claim number, SSN, and any correspondence from EDD (especially the interview notice) available when you call. The good news is that once resolved, any back payments for certified weeks should be processed. The key is getting through to someone who can help, which is admittedly the hardest part of dealing with EDD.
wait so if the EDD person doesnt call for the interview you still get backpay for those weeks? i thought you lose those weeks forever
No, you don't lose those weeks permanently. When a scheduled interview doesn't occur (regardless of why), your claim is put on hold until the issue is resolved. Once resolved, you can certify for those past weeks and receive payment, though there may be a delay depending on how long it takes to fix the issue. This is why it's important to take action quickly to get the claim back on track.
UPDATE: After trying for 3 days, we finally got through to EDD! Using the phone prompts that were suggested plus calling right at 8:01am did the trick. The representative confirmed that because the interviewer didn't call, the system automatically flagged his account for review, which is why he couldn't certify. She rescheduled his eligibility interview for next Tuesday and removed the block on his account. He should be able to certify for his past weeks once the interview is completed. Thank you all SO MUCH for your help and suggestions! This community is amazing. 🙏
That's great news! Make sure he's fully prepared for the interview with any documents they might ask for. Also, take notes during the call including the interviewer's name and ID number (they'll provide this). That way if there are any issues afterward, you have documentation of what was discussed and who you spoke with.
Giovanni Martello
update us when u get it figured out! i'm curious what the holdup is
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Grant Vikers
UPDATE: I finally got through to EDD this morning! Turns out they were missing wage verification from my employer. The representative said they sent a request to my company's HR department two weeks ago but never received a response. I immediately called my HR manager who found the form buried in her email. She submitted it today, and the EDD rep said I should see payment within 3-5 business days. So relieved to finally know what was happening! Thanks everyone for your help and suggestions.
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Aaron Boston
•Great news! This is a common issue with SDI claims. For anyone else experiencing delays, always check if your employer has received and responded to wage verification requests. Glad you got it resolved!
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