Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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dont bother with the letter edd never reads those things lol. you gotta call and be super pushy or they wont help. i had to call 57 times in one day to get thru last month, its insane
so true!! i think they just throw the letters in the trash tbh. my friend worked at edd during covid and said they were months behind on mail
I recommend taking two specific steps to resolve this quickly: 1. On UI Online, go to your homepage and look for the section that says "Upload Documents." Upload a clear letter explaining both issues (inadvertent new claim and 1099 vs W2 correction). Title it "Claim Correction Request - Urgent" to help it get routed properly. 2. Call the technical support line (not the regular claims line) at 8am sharp. The technical support agents can't fix claim issues directly, but they can see both claims in the system and add detailed notes for the claims specialists. They can also expedite your case if you explain that it's creating a payment interruption risk. Keep certifying for benefits on your original claim in the meantime. If payments pause temporarily, they'll be backdated once this is resolved.
Thank you! I'll prepare the letter tonight and upload it first thing in the morning. Do you know if the technical support line is the same as the regular EDD number? I'll try calling at 8am sharp tomorrow.
The technical support line is 1-833-978-2511, but I've found it works better to call the regular UI claims number (1-800-300-5616) right at 8:00:00am. Have your claim number ready, and when the automated system asks why you're calling, say "Payment issue" as that tends to get routed to more experienced agents.
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Just to clarify something important: the previous advice about benefit years is mostly correct, but there's a key distinction to understand. If your previous benefit year has ended but you still have a balance, they should start you on a new claim with a new benefit amount based on your recent wages. If your previous benefit year hasn't ended yet (even if the balance is exhausted), they typically keep you on that claim year. However, there's an exception: if you've earned enough wages since filing your previous claim to establish a new claim, AND your benefit amount would be at least $25 more per week than your old claim, you can request what's called a "Section 1275 Determination" where they evaluate if you qualify to establish a new claim before the old benefit year ends. This requires speaking with a tier 2 specialist, not just any representative.
Wow, I had no idea about the Section 1275 option! That sounds exactly like what I need. My new claim would definitely be at least $25 higher (it should be $328 higher based on my recent income). So I need to specifically ask for a Section 1275 Determination when I finally reach someone? Is there any specific documentation I should have ready?
Exactly - you need to specifically mention "Section 1275 Determination" when you speak with a rep. Have your recent pay stubs or proof of earnings ready to verify your wages since your last claim began. They'll need to calculate if you've earned enough qualifying wages in the quarters since your previous claim started. Make sure you speak with a tier 2 specialist - regular reps often don't know about this provision.
Update for anyone following this thread and having similar issues: EDD just announced they're having system-wide problems with claim transitions right now. Their latest website update says they're aware of payment amount discrepancies between new claims and continuing claims. They claim they're working on a fix, but as usual, no timeline given. The frustrating part is they're still telling people to call the regular number if they have issues, even though nobody can get through.
Thanks for this update! At least it confirms it's a known issue affecting multiple people. I was finally able to get through to an EDD representative yesterday using the callback service someone mentioned above. The rep acknowledged the problem and said they would escalate my case to a specialist who can perform the Section 1275 Determination. They said I should see the correct payment amount within 5-7 business days. I'll post another update once I know if it's resolved!
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UPDATE: I got through to EDD! Used that Claimyr service and it worked exactly like the video showed. Got connected to a tier 2 specialist after about 35 minutes of waiting. The rep said my certification had been flagged for review because of the part-time work I reported, but it was just sitting in a queue waiting to be processed. She was able to verify my reported earnings and release the payment right away! The status just changed to 'paid' in my account. Thanks everyone for your help. Definitely call if this happens to you - waiting it out might work eventually, but talking to someone fixed it immediately.
Great news! This is exactly why it's important to be proactive with EDD issues. Their automated systems flag things all the time, but speaking with a tier 2 specialist can almost always resolve these routine holds. Glad you got it sorted out before rent was due.
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Has anyone had luck with contacting EDD through their social media accounts? I heard somebody got their issue resolved by messaging them on Twitter but not sure if that really works or if they were just lucky.
EDD doesn't officially handle claim issues through social media - they'll just direct you to call the regular number. They specifically state they can't discuss individual claims on social platforms due to privacy/security concerns. Some people try tagging their state representatives on Twitter, which occasionally works but is hit or miss.
UPDATE: I used that Claimyr service mentioned above and ACTUALLY got through to EDD! Took about an hour total but the rep told me my account was flagged for 'quarterly review' whatever that means 🙄 They cleared it and my payment should be deposited tomorrow! Such a relief!!! BTW I also asked about switching to direct deposit and they said I can do that once the payment goes through. The option will appear in UI Online under profile settings.
Thank you SO MUCH for the update! This gives me hope. I'm going to try Claimyr first thing tomorrow morning. Did they explain what a 'quarterly review' actually is or why you weren't notified about it?
Genevieve Cavalier
did u try rebooting ur computer lol
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Zane Hernandez
•Yes 🙄 Even tried on my phone and my roommate's laptop too. Same error message everywhere.
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Riya Sharma
Any update? Were you able to get through to EDD and resolve this?
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Zane Hernandez
•Yes! Finally got it fixed yesterday. I used that Claimyr service someone mentioned and got through to EDD in about 30 mins. Turns out my account got flagged for "unusual activity" right after my interview (no idea why). The rep reset everything while I was on the phone and I can log in now. My claim was approved too! Such a relief after all that stress.
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