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Just a quick update - I checked with a couple other claimants I know, and they're also experiencing a 1-2 day delay this week. Seems like there might be a system-wide processing slowdown. As long as your UI Online shows 'paid,' I wouldn't worry too much yet.
Thanks for checking! That makes me feel a little better knowing its happening to lots of people and not just us.
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The whole Money Network system is a JOKE! I waited 17 days for my card while my benefits just sat there unusable. Called almost EVERY DAY and got nowhere. When it finally came, the activation process failed twice! Had to call AGAIN and spend another hour on the phone. Meanwhile, rent was late and I got hit with a $75 late fee. EDD needs to go back to direct deposit from day one as the default option.
17 days is insane! Did they give you any compensation for the delay or help with the late fee? I'm already looking at late fees for my utilities at this point.
LOL compensation from EDD? That'll be the day! They didn't care at all about my late fees. Just said "sorry for the inconvenience" like it was nothing. The whole system is designed to make everything as difficult as possible.
Just to provide some updated information: I checked with our benefits coordinator this morning and they confirmed there's currently a 10-15 business day processing time for initial Money Network cards. This is longer than the normal 7-10 days due to some recent changes in their processing facilities. If you do get through to Money Network, make sure to ask them to note on your account that you've been waiting. Sometimes this can flag it for expedited processing. Also, once you do receive your card, I highly recommend immediately setting up direct deposit to avoid future delays.
Thank you for checking on this. It's really helpful to know the current timeframes. I'll definitely set up direct deposit the second I get that card. Just got to figure out how to make it through until then.
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anyone know when the site will be back up? i need to reopen my claim after starting a temp job that just ended yesterday
There's no official announcement, but based on past maintenance, systems typically return to normal operation by early afternoon. For reopening a claim, you'll want to make sure you complete that as soon as possible once the system is back online.
UPDATE: Just checked the EDD Twitter account (@CA_EDD) and they posted 20 minutes ago acknowledging the system outage. They said UI Online should be back up by 2PM today and apologized for the inconvenience. They also confirmed that certification deadlines today will be extended by 24 hours due to the technical issues.
Thank you for checking and sharing that info! That's a relief about the deadline extension. I was able to certify using the mobile site that you suggested earlier, but good to know for others who might still be having issues.
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anyone knows if the money network card works at atms??? my old b of a card was free at certainplaces but i had to pay fees at some atms.
Yes, the Money Network card can be used at ATMs. You get one free ATM withdrawal per deposit at MoneyPass ATMs (there's a locator on the Money Network website). Additional withdrawals or using non-MoneyPass ATMs will result in fees. You can also get cash back for free when making purchases at many stores.
Update: Just wanted to thank everyone for the helpful advice! I reopened my claim yesterday and selected direct deposit instead of the card option. The process was much smoother than I expected - took about 15 minutes total. Now I just need to wait for my first certification period. Really appreciate all the information!
Glad to hear it went smoothly! Remember that your certification will be available 12:01 AM on the Sunday after your reopening is processed. Setting up UI Online notifications in your account settings is helpful so you don't miss any certification periods.
Reginald Blackwell
@OP - To directly answer your follow-up question: Yes, stick with Saturday night certifications if you need predictable payment timing. EDD's main processing batches run early Sunday morning, and the majority of payments processed then hit accounts via Bank of America EDD debit cards or direct deposit by Monday/Tuesday. If you have a Money Network card instead of the older BofA card, timing might be slightly different, but weekend certification is still fastest.
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Aria Khan
•wait is everyone getting switched to those Money Network cards now?? i still have my BofA card and was wondering if i need to do anything??
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Sunny Wang
Update on Money Network cards: Yes, EDD has been transitioning claimants from Bank of America debit cards to Money Network debit cards since 2022. If you still have a BofA card and are currently receiving benefits, you should have received information about the transition. The new Money Network cards are being issued as claimants file new claims or reopen existing ones. Regarding the original certification timing question: I've tracked my certification times for the past year, and weekend certifications (Sat/Sun) have consistently processed 12-24 hours faster than weekday certifications. This isn't official EDD policy, just my observation from experience.
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Statiia Aarssizan
•UPDATE: My status just switched to 'paid' this morning! So it took about 18 hours total. Still slower than weekend certification but not as bad as I feared. Thanks everyone for your help!
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