Money trapped in Bank of America account - have Money Network card but missing B of A debit card

omg same thing happened to me last year! B of A is the WORST with these EDD cards. u need to call B of A's EDD debit card dept specifically at 1-866-692-9374. dont bother with regular B of A customer service, they cant help. tell them u never got ur card and they'll send a replacement but BE WARNED it takes like 7-10 business days. so annoying

The EDD is completely incompetent with how they handle payments!!! I went through EXACT same situation in January. They're transitioning from BofA to Money Network but doing it in the most confusing way possible. Some payments go to one, some to another. RIDICULOUS system!!

You have a few options to access your funds from the Bank of America EDD debit card account: 1. Call Bank of America EDD customer service at 1-866-692-9374 to report your card never arrived and request a replacement. They'll ask for your SSN and other verification details. There's no fee for the first replacement, but it takes 7-10 business days to arrive. 2. You can also request an emergency cash transfer at a Bank of America branch. Bring your ID and they can verify your identity and allow a withdrawal without the physical card. You'll need to know your SSN and answer security questions. 3. If you set up direct deposit previously, you might be able to transfer the funds to your personal bank account through the B of A prepaid website, but you'll need to set up online access first. Regarding the transition to Money Network - EDD began switching over in 2024, but there was an overlap period. Any payments issued before your Money Network card was active would go to the B of A account. Future payments should go to Money Network.

When I had trouble getting through to someone at BoA about my missing card last month, I used Claimyr to connect with them and it saved me HOURS of frustration. They connected me to a real person at B of A in about 12 minutes when I'd been trying for days. Check out their video demo at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km to see how it works. Their website is claimyr.com - they basically navigate the phone system for you to reach a live rep. It was actually worth it because I had almost $1700 sitting in that account I couldn't access!

My cousin works for BoA (not the EDD department tho) and she said theres a crazy amount of these cards that get lost in the mail or stolen you would not believe. When you call make sure you tell them you suspect it was stolen not just lost and they'll put a fraud alert on the account just in case.

This transition from Bank of America to Money Network has been extremely frustrating for many claimants. Just to clarify some points: - EDD began transitioning from B of A to Money Network in early 2024 - If you had existing claims before the transition, some payments went to B of A - New claims or payments after your Money Network card was activated go there - B of A EDD cards are completely separate from regular B of A accounts For your immediate situation, requesting an emergency cash transfer at a B of A branch is your fastest option. Bring two forms of ID and know your Social Security number. They can verify you're the rightful account holder and allow a withdrawal. Also, when you call B of A's EDD department, ask them to expedite the replacement card. They can sometimes do 3-day shipping instead of the standard 7-10 days if you explain it's an urgent financial hardship situation.

good luck trying to reach anyone at B of A... I tried for 2 weeks straight when I had this problem lol. eventually just gave up and waited for the replacement card.

wait im confused about something... isnt money network replacing b of a completely? why r u getting payments to both places? my payments all switched to money network last year and i never got anything to b of a after that

Just wanted to add one more thing - once you get your B of A card situation resolved, make sure you transfer ALL funds out of that account. The B of A EDD accounts will eventually be closed completely as EDD fully transitions to Money Network. Any funds left in B of A accounts after the transition completes could cause headaches to recover.