EDD Money Network card delays - certified but still using old BofA card?

You'll need to wait for the Money Network card since EDD completely switched from Bank of America. Your old BofA card won't receive new payments - they've fully transitioned all accounts. Most people get their Money Network card within 7-10 business days after their first payment is processed. You can check if your payment was issued by logging into UI Online and going to Payment History. Once it shows 'paid' status, your card should arrive within that timeframe. If you're really in a bind, try calling EDD directly to see if they can expedite it, but honestly good luck getting through their phone system... I spent 4 days trying to reach someone when I was in your situation.

ya def not going to the bofa card anymore they stopped that program completely like last yr or something

If ur payment says PAID in the system but u dont have a card yet u might try going to a BOA branch to explain the situation. They cnt give u the $ but they might be able to tell u for sure if any $ still on old card. Sorta similar thing happened to my cousin and he just needed to activate his money network card online first b4 the money showed up.

I had the same issue back in January. EDD switched ALL unemployment payments to Money Network - the BofA cards are completely phased out. Even if you have an old BofA card, new payments will only go to Money Network. Here's what you can do: 1. Log into UI Online and set up direct deposit immediately (if you have a bank account) - this won't help for your current payment but will prevent future delays 2. Call EDD to verify your address and see if they can expedite your card. Getting through to EDD is nearly impossible with regular calling, but I used a service called Claimyr (claimyr.com) that got me connected to an actual agent within 25 minutes. They have a video showing how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. The agent I spoke with was able to confirm my Money Network card was already mailed. 3. Once your card arrives, immediately set up the Money Network mobile app - it makes managing your benefits much easier than the old BofA system.

The EDD/Money Network transition has been a COMPLETE DISASTER!! I waited 3 WEEKS for my card after certifying and almost got evicted because of their incompetence!!! The worst part is that nobody at EDD even bothered to clearly communicate this change to claimants. They just expect everyone to somehow know that the BofA cards aren't used anymore!! And good luck trying to reach anyone by phone - I called 47 TIMES in one day and never got through!!! This system is BROKEN beyond belief!!!

To clarify some confusion in this thread: 1. All EDD unemployment payments now go through Money Network cards, not Bank of America. This transition was completed in July 2024. 2. Your first payment after a new claim or reactivated claim will always go to the Money Network card, even if you set up direct deposit immediately. 3. The average delivery time for new Money Network cards is 7-10 business days after your first payment is processed (shows as 'paid' in the system). 4. For future payments, direct deposit is the fastest option. You can set this up in UI Online under 'Payment Methods' - it typically takes effect after your first payment cycle. 5. Money Network does offer expedited card delivery for a fee ($15 typically), but you must speak with an EDD representative to request this option. If you're in a financial emergency, you might want to look into local emergency assistance programs while waiting for your card. Many counties have short-term emergency funds available for those waiting on unemployment benefits.

UPDATE: I wanted to follow up in case anyone else runs into this problem. I used the Claimyr service mentioned above and actually got through to an EDD rep in about 20 minutes (after trying for 2 days on my own with no luck). The representative confirmed my payment was processed and requested expedited delivery for my Money Network card for a $15 fee. They said I should receive it within 3 business days. They also helped me set up direct deposit for future payments. Just wanted to share what worked for me - thanks everyone for your help!