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I went through something similar last year - 5 weeks of pending payments after ID verification. What finally resolved it was discovering that EDD had sent a notice to my old address asking for additional wage verification, even though I had updated my address online. Check if you can access your EDD correspondence history or call your local EDD office directly (not the main 800 number). The local offices are sometimes less busy and can actually look at your account to see what's blocking it. Also, if you're really desperate, try showing up in person at your local EDD office first thing in the morning - they sometimes have walk-in appointments for urgent cases.
That's really helpful to know about the correspondence being sent to old addresses! I did move apartments about 3 months ago and I thought I updated everything online, but maybe something didn't go through properly. Do you know how I can check my correspondence history online, or do I need to call for that? And which local EDD office did you go to - was it just any WorkSource center or a specific EDD location?
I'm dealing with something very similar right now - been waiting 4 weeks after ID.me verification and all my payments are stuck on pending. Reading through everyone's suggestions here has been really eye-opening. I had no idea about contacting assembly members or that there were services like Claimyr to help get through to EDD. @Sean Kelly - have you tried checking if your address is correct in all sections of your UI Online account? Sometimes the mailing address updates but the correspondence address doesn't, which could explain why you're not getting notices about additional documentation needed. Also, when you do get through to someone, definitely ask them to read back your address on file to make sure it matches where you're actually living now. The suggestion about showing up at a local EDD office in person sounds promising too. I'm going to try that this week since I'm running out of options with the phone system. Really hope you get this resolved soon - 6 weeks is way too long to be waiting when people have bills to pay!
This is such a lifesaver! I've been dealing with a payment hold for over a month and was planning to call first thing Tuesday morning. Just tried calling and actually got through in about 20 minutes - way faster than usual! The specialist was able to clear up my work search requirement confusion and release my payments. You're absolutely right about the lower call volume today. Can't believe I almost waited another whole day when I desperately need these payments to go through. Thanks for sharing this info - you probably helped a lot of people today!
Wow, that's amazing that you got through so quickly! I'm new to dealing with EDD and had no clue about their holiday schedule being different from federal holidays. This thread has been so educational - I was definitely one of those people who would have waited until Tuesday thinking they were closed today. The work search requirement stuff can be so confusing too, glad you got that sorted out! I'm bookmarking this post for future reference about which holidays they actually observe.
Wait I just realized something - are penalty weeks the same as disqualification weeks? Because my cousin had disqualification weeks and those worked differently I think? I'm so confused by all these EDD terms!
They're different. Disqualification weeks mean you don't qualify for benefits for specific reasons (like voluntary quit without good cause, misconduct, etc.). Penalty weeks are a punishment for misreporting where you qualify for benefits but don't receive payment as a penalty. With penalty weeks, you must continue to meet all eligibility requirements and certify, but you don't get paid for those weeks.
This is a really helpful thread! I'm in a similar situation with penalty weeks from EDD. One thing I learned from my research is that you should also keep track of your job search activities during penalty weeks if you're required to do so. Even though you're not getting paid, you still need to meet all the regular eligibility requirements including work search if it applies to your claim type. Also, @Mary Bates - since you're working part-time and still under your WBA, make sure you're reporting your gross earnings (before taxes) on your certification, not your take-home pay. I made that mistake once and it caused issues. The $320 you mentioned - is that gross or net? Just want to make sure you're reporting correctly to avoid any additional problems!
Thanks @Cameron Black! That's a great point about the job search requirements - I've been keeping up with those even during penalty weeks just to be safe. The $320 I mentioned is gross earnings before taxes, so I think I'm reporting correctly. I've been super careful about that after my initial mistake. Really appreciate everyone's help in this thread - it's way more helpful than trying to navigate EDD's confusing website alone!
Isabella Oliveira
UPDATE: The money just posted to my card! It took about 36 hours from when the payment date showed in my EDD account. Thanks everyone for your help and reassurance! I'm definitely going to look into switching to direct deposit based on the advice here.
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Ravi Patel
•Great news! Glad it worked out. And yes, direct deposit is definitely the way to go if you have a regular bank account.
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Jade Santiago
So glad you got your payment! This is exactly why I always tell people not to panic when there's a delay between EDD showing "paid" and the Money Network card actually having the funds. The 24-48 hour window is pretty standard, though it can feel like forever when you're waiting for money you need. Direct deposit really is a game changer - I made the switch about 6 months ago and never looked back. The funds typically hit my bank account the same day or next business day after EDD processes the payment. Much more reliable than dealing with the card system delays!
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Raul Neal
•That's really encouraging to hear about direct deposit! I'm definitely going to make the switch - dealing with the anxiety of wondering when my money will actually show up is just not worth it. Quick question though - when you switched to direct deposit, did you have to wait for anything special or did it just automatically start with your next payment cycle? I want to make sure I don't mess anything up with the timing.
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