For anyone still fighting this battle: document everything. Keep records of your call attempts, hold times, and any issues you encounter. File complaints with CFPB, your state representatives, and EDD. This system won't improve unless people make noise about it.

Thanks everyone for all the advice and support. Going to try Claimyr to reach EDD and get direct deposit set up. Lesson learned: avoid the EDD debit card if at all possible. The Money Network customer service situation is completely unacceptable.

To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI

If you miss the scheduled callback from EDD, don't panic! Here's what typically happens: 1) They'll usually try calling 2-3 times within a short window, 2) You might receive a follow-up text or notice about rescheduling, 3) Check your UI Online account for any updates or new appointment options. The key is to respond quickly if you get any rescheduling options. Also, make sure your phone can receive calls from unknown numbers since EDD calls often show up that way. Has anyone else had experience with missed callbacks and successful rescheduling?

Great thread! Just wanted to add one more tip from my experience - when you're working part-time while on UI, it's really helpful to keep detailed records of your work days and earnings. I made a simple spreadsheet with dates worked, hours, and gross pay. This made certifying so much easier and helped me catch a mistake I almost made where I reported earnings for the wrong week. Also, if you ever get audited or have questions later, having everything documented saves you a lot of headaches. Good luck with the work - sounds like you've got all the info you need to handle it properly!

One thing I haven't seen mentioned yet is what happens if you work irregular hours across the two-week certification period. For example, if you work 3 days one week and 1 day the next week, you'll need to report earnings separately for each week when you certify. EDD calculates benefits on a weekly basis, not bi-weekly, so each week gets its own calculation using the formula others described. This was confusing for me at first because I thought I had to average my earnings across both weeks, but that's not how it works. Each week stands alone in terms of how much you worked and earned, which then determines your benefit amount for that specific week.

Yes, in that specific situation - with his benefit year ending only 3 weeks after his job ends - it might be more advantageous to wait and file a new claim instead of reopening the old one. Here's why: 1. With only 3 weeks left on his old claim, he'd have to file a new claim very soon anyway 2. If his earnings were higher during this construction job, a new claim would likely give him a higher weekly benefit amount 3. Filing a new claim would give him a fresh 12-month benefit year However, there is a trade-off: waiting those extra 3 weeks means no benefits during that period. He needs to decide if potentially getting a higher weekly benefit amount for a full year is worth missing 3 weeks of payments now. One strategy could be to reopen his current claim for those 3 weeks, then immediately file a new claim when the benefit year ends. This way he doesn't miss any payments, though it does mean dealing with EDD twice in a short period.

Just wanted to add a quick tip based on my own experience - when your boyfriend reopens his claim, make sure he has his Social Security card and ID ready. Sometimes the system will ask him to verify his identity again, especially if it's been several months since he last certified. Also, if he changed his address or phone number while working, he should update that information in his profile BEFORE starting the reopening process. It can cause delays if there's conflicting contact info. Good luck to both of you!

Ugh, I've been there. The EDD system is a nightmare. Here's what you need to do: 1. Call them ASAP. Don't worry about giving your SSN - it's standard procedure. 2. Ask them to resend the form or submit it online if possible. 3. Keep a record of who you talked to and when. 4. Follow up relentlessly until it's resolved. Good luck, and don't give up!

I had the exact same issue last month! The continued claim certificate never showed up in my mail or online account. Here's what finally worked for me: 1. Call the SDI line directly (not the UI line) - they have separate phone systems 2. When you get through, explain that you never received the form and your payments stopped 3. They can email you a link to submit it online or mail a new one immediately 4. Ask them to note in your file that there was a delivery issue so your payments can be backdated The wait times suck, but don't let that stop you from calling. You earned those benefits! Also, definitely don't worry about giving your SSN - they need it to verify your identity and access your claim. Just make sure you're calling the official number from the EDD website. Hang in there - you'll get this sorted out! 💪