Just wanted to add another tip for anyone still struggling with EDD password resets - if you have the EDD mobile app installed, try uninstalling and reinstalling it. Sometimes the app version works when the website doesn't, or vice versa. I've had luck logging in through the app when the desktop site was giving me problems. Also, if you're using a VPN, try turning it off - EDD's system sometimes flags VPN connections as suspicious and blocks access. Hope this helps someone!

Another thing that helped me when I had this exact same issue - if you have any old EDD correspondence (like award letters or previous notices), make sure you have those handy when you call. The tech support agents will ask you to verify your identity with information from your claim, and having those documents ready speeds up the process significantly. Also, if you know anyone else who has successfully gotten through to EDD recently, ask them for the exact menu options they pressed - sometimes the phone tree changes and you want to make sure you're getting routed to the right department. The whole system is frustrating but you'll get through it!

So glad to see your update! This is exactly why I always tell people in this community to wait a few days before panicking about EDD system glitches. The quarter-end processing can cause all sorts of temporary display issues, but the underlying data is usually fine. Your experience will definitely help other members who run into the same thing in the future!

I'm so relieved this worked out for you! I've been following EDD issues in this community for months and this quarter-change glitch seems to happen pretty regularly. Your post and the helpful responses here are going to be super valuable for future members who experience the same panic. I'm bookmarking this thread for reference - the explanation about quarter transitions affecting the payment history display makes total sense. Thanks for taking the time to update us with the resolution!

good luck!! do the right thing and hopefully EDD will understand!!

You're absolutely doing the right thing by prioritizing patient safety! As someone who works in healthcare compliance, I want to emphasize that your situation sounds like a textbook case for "good cause" under EDD guidelines. Healthcare workers have additional professional and legal obligations that EDD recognizes - you could actually face personal liability or licensing issues if you remain complicit in these violations. A few additional tips: 1) When you file with the Medical Board, request a copy of your complaint filing - this serves as excellent documentation for EDD, 2) If possible, try to get any of your concerns in writing to your supervisor before quitting (even if they brush you off, the paper trail helps), and 3) Consider reaching out to OSHA as well if there are workplace safety violations beyond just patient care issues. The financial stress is real, but remember that continuing to work in that environment could expose you to much bigger problems down the road. You've got strong documentation building up and precedent is on your side for this type of situation.

To summarize what everyone's said: 1. YES, you can still certify while working part-time 2. Report GROSS wages for work performed each EDD week (Sun-Sat) 3. Report wages when EARNED, not when paid 4. EDD disregards 25% of your earnings, then subtracts the rest from your WBA 5. Continue looking for full-time work and document your search 6. You must remain eligible in all other ways (available for work, etc.) As your hours increase, your partial benefits will decrease. If you start working 40+ hours or earn more than your WBA + 25%, your benefits will go to $0, but your claim remains open for the benefit year in case your hours decrease again.

Just wanted to add something really important that I learned the hard way - when you're working part-time and collecting partial benefits, make sure you understand what "suitable work" means for your situation. EDD still expects you to accept suitable full-time work if offered, and they can deny benefits if you turn down a job that pays at least 80% of your previous wages. I almost got caught off guard when a recruiter called me about a full-time position and I wasn't sure if I had to take it. The good news is that your part-time job shows you're actively working, which EDD views favorably. Also, keep all your pay stubs and work schedules - if EDD ever audits you, having documentation makes everything so much easier!

Based on the information you've provided, it sounds like you're facing a non-fraud overpayment situation. Here's the likely process you'll go through: 1. You'll receive a Notice of Potential Overpayment explaining the discrepancy 2. You'll be scheduled for a phone interview (this is why getting through to EDD is critical) 3. After the interview, you'll receive a Notice of Overpayment with the exact amount and any assessed penalties 4. You'll have options to: - Pay in full - Request a payment plan - File an appeal if you disagree - Request a waiver (difficult to get approved) For gig workers, I recommend keeping a detailed log of all work performed going forward - date of work, company, amount earned, and date paid. This helps tremendously with accurate reporting.

I went through something very similar with DoorDash, Instacart, and TaskRabbit income. The thing that saved me was creating a detailed timeline showing when I actually worked vs when payments were processed. Some of those apps have weird payment schedules - like DoorDash would sometimes hold payments for "quality review" or whatever. Here's what helped me during my audit: - Downloaded ALL transaction histories from each app (not just the 1099s) - Showed screenshots of the apps' payment policies explaining delays - Created a week-by-week breakdown showing the reporting confusion The EDD rep actually acknowledged that their system doesn't account for how gig payments work. I still had to pay back some money and got 4 penalty weeks, but they reduced the penalty amount by 50% because I could prove it was an honest mistake due to the complexity. Don't panic - just be super organized with your documentation. The fact that you were reporting SOME income shows you weren't trying to hide everything.