


Ask the community...
Update us on what happens when you call Money Network. If they confirm it was sent but you never received it, ask them about the status tracking. Sometimes they can see if it was returned to them. If you get nowhere with Money Network's regular customer service, ask to speak with a supervisor - they have more authority to help with unusual situations.
Glad you got it sorted out! That's so frustrating they didn't notify you about needing additional verification. At least you'll have your money soon!
So glad you were able to get this resolved! This is exactly why I always tell people to call Money Network directly instead of trying to go through EDD first. The lack of communication between these agencies is ridiculous - they should automatically notify you if there's a verification hold or any issue preventing your card from being sent. Hope your landlord understands the delay and you can get caught up on everything once the card arrives Wednesday!
it comes in a plain white envelope with a return address from Money Network in south dakota i think. looks kinda like junk mail tbh so watch out for it
Just wanted to add that if you're still worried about the legitimacy of any EDD communications, you can always log into UI Online directly (by typing the URL yourself, not clicking links) and check your inbox there. That's the official way EDD communicates important updates about your claim. Also, if you need to verify what stage your payments are at, look for the "Payment History" section - it will show you if any payments have been issued, which means your card should be on the way. Stay vigilant about these scams - they're unfortunately very common right now with so many people filing claims.
This is really good advice! I'm new to all this unemployment stuff and it's honestly overwhelming trying to figure out what's legitimate and what's not. I've been hearing so many horror stories about people getting scammed out of their benefits. It's reassuring to know that I can always double-check things by going directly to UI Online. I'll definitely bookmark the official site and make sure I'm always typing the URL myself rather than clicking any links in emails. Thanks for looking out for newcomers like me!
This might sound crazy, but try tweeting at your state's unemployment office. I did that out of desperation and got a DM with a direct number to call. Worth a shot! 🤷♂️
I'm going through the exact same thing right now! My payments stopped about 2 weeks ago with zero explanation. The worst part is you can't even get a human on the phone to tell you what's wrong. I've been checking my account obsessively but there's literally nothing there - no messages, no requests for info, nothing. It's like they just decided to ghost me 😭 Really hoping someone here has found a solution because I'm running out of options (and money). Thanks for posting this - at least now I know I'm not the only one dealing with this nightmare!
I'm so sorry you're going through this too! It's honestly reassuring to know I'm not alone, even though I wouldn't wish this stress on anyone. The ghosting thing is so real - like how are we supposed to fix whatever's wrong if they won't even tell us what it is?? Have you tried any of the suggestions people mentioned above? I'm definitely going to try the faxing thing and maybe even that calling service, as sketchy as it sounds. We shouldn't have to jump through all these hoops just to get answers! 😤
One more thing to consider: if you do quit and file for UI, be prepared for a potentially long wait while EDD investigates. Your employer will be asked to provide their side of the story, and then EDD will schedule an eligibility interview with you (which can take weeks to get). During this time, you won't receive any benefits. If you're eventually approved, you'll get backpay, but you need to be able to financially sustain yourself during the investigation period. And regardless of what happens, continue to certify for benefits every two weeks while your claim is pending. If you don't certify and later get approved, you won't receive payments for weeks you didn't certify.
I went through a similar situation last year and want to share what worked for me. I was dealing with a verbally abusive supervisor who was creating an impossible work environment. Here's what I did: 1. Started documenting everything immediately - dates, times, witnesses, exactly what was said/done 2. Got my doctor involved early - they documented my anxiety and stress symptoms as work-related 3. Filed a complaint with HR first (even though I knew they wouldn't help much) 4. When HR didn't address it properly, I requested FMLA leave for stress/anxiety 5. Used that time to job hunt intensively When my leave was up and nothing had changed, I quit with a resignation letter that clearly outlined why (referencing my previous complaints and medical documentation). I filed for UI immediately and got approved after the eligibility interview because I had a paper trail showing I tried to resolve things through proper channels first. The key is building your case BEFORE you quit. Don't just walk out - that makes it much harder to win an appeal. Take Quinn's advice seriously about the accommodation request - it shows good faith effort to stay employed. Also, start applying for jobs NOW while you're still employed. Even if this workplace is toxic, having income while job searching gives you so much more leverage and peace of mind.
This is exactly the kind of strategic approach I needed to hear! Thank you for sharing your experience. It sounds like you really built a solid case by going through proper channels first. I'm going to follow your playbook - start documenting everything now, get my doctor to officially document the work-related stress, and file that HR complaint even if I don't expect much. The FMLA angle is brilliant too since it gives me time to job hunt while still being employed. Really appreciate you taking the time to lay out the step-by-step process!
Alfredo Lugo
my cousin works for EDD and says school employees somtimes have special rules??? something about school breaks not counting??? not sure if that applys to security or just teachers tho
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Gianna Scott
•Your cousin is referring to the "reasonable assurance" provision, which primarily affects teachers and other instructional staff. It limits benefits during scheduled breaks if they have reasonable assurance of returning to work after the break. However, this typically doesn't apply to non-instructional staff like security, especially when the reduction in hours is unexpected and not related to a scheduled break. Since the OP mentioned they were getting full-time hours initially and then had them reduced, this provision likely wouldn't apply in their case.
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Theodore Nelson
I'm in a similar boat right now! I work part-time at a retail store and my hours got slashed from 30+ per week to maybe 12-15. Reading through all these responses is really helpful - I had no idea you could get partial unemployment for reduced hours. One question for everyone who's been through this: how long did it take from application to actually receiving your first payment? I'm trying to figure out if I should look for a second job in the meantime or if the benefits will come through quickly enough to help with next month's rent. My manager keeps saying "hours will pick up soon" but that's what they said 6 weeks ago! Also @Kelsey Hawkins - definitely apply today like everyone's saying. I wish I had known about this option when my hours first got cut back in January!
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