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I'm so glad you're getting encouragement from everyone here - it really does sound like you have a strong case for appeal! I wanted to add one more thing that might help: when you're preparing your documentation, try to create a clear timeline showing the progression from when your sister told you she was moving to when you were terminated. Something like: - Date sister gave notice she was moving - Dates you contacted daycares/babysitters - Dates you informed your employer about the situation - Dates of the absences that led to termination Having everything laid out chronologically really helps show that you were being proactive and responsible throughout the crisis, not just missing work without good reason. It demonstrates that this was a genuine emergency that unfolded quickly, not poor planning on your part. Also, if you have any text messages or emails from that time period showing your stress about the situation or your efforts to find solutions, include those too. They add a human element that can help the judge understand the impossible position you were in. You've got so much support here and it sounds like you're taking all the right steps. Don't let the system intimidate you - you deserve those benefits!
This timeline idea is perfect! I've been collecting all my documentation but hadn't thought about organizing it chronologically like that. You're so right that it shows I was being proactive rather than just irresponsible. I actually have a whole email chain with my boss from those few weeks where I was updating her almost daily about my childcare search and asking if there were any flexible options. Looking back at those emails now, I can see how desperate and stressed I was - hopefully the judge will see that too. Thank you for laying out such a clear roadmap for organizing everything. This community has been such a lifeline during all of this!
I work for a nonprofit that helps people navigate benefit appeals and I see cases like yours regularly. You definitely have grounds for a successful appeal! The key phrase you want to emphasize is "compelling personal circumstances" - which is exactly what a sudden childcare crisis represents. A few strategic points for your appeal: 1. Frame this as an emergency beyond your control, not a lifestyle choice 2. Highlight that $1800/month for daycare would likely exceed your take-home pay from that job 3. Show that abandoning your child wasn't a legal or safe option 4. Document your good faith efforts to preserve employment despite the crisis I'd also recommend calling 211 (the community resource hotline) to ask about free/low-cost legal clinics that help with unemployment appeals. Some areas have volunteer attorneys who specialize in these cases and can coach you through the hearing process. Your situation is exactly why the "good cause" exception exists. Don't let the initial denial discourage you - the appeal process has different reviewers who are typically more thorough in considering individual circumstances. Stay strong and fight this!
This is incredibly helpful advice, thank you so much! I hadn't heard about calling 211 for legal clinic resources - I'm definitely going to do that tomorrow. The way you framed it as "compelling personal circumstances" really resonates with me. You're absolutely right that $1800/month would have been more than half my take-home pay from that job, which made it completely unrealistic. I've been feeling so defeated by this whole process, but reading everyone's responses here is giving me the confidence to fight this properly. The fact that you work with these cases regularly and think I have good grounds for appeal means a lot. I'm going to use that phrase "compelling personal circumstances" in my appeal documentation.
One more important thing to consider - when you're substitute teaching, make sure you report the exact hours and earnings for the specific weeks they fall in. Don't combine weeks or estimate. For example: - If you work 3 hours on Monday at $25/hr, report $75 for that week - If you work 6 hours the following Tuesday at $25/hr, report $150 for that week Incorrect reporting is what typically triggers the payment delays and eligibility interviews. Also, make sure you understand how Florida's substitute teaching payment system works - some districts pay weekly, others bi-weekly or monthly. Report the income in the week you EARNED it, not when you received the payment.
I went through something very similar last year! I'm a seasonal park ranger in CA who spends winters in Texas doing occasional freelance work. Here's what I learned the hard way: First, definitely report ALL substitute teaching income accurately - they will eventually find out through wage matching with other states. I made the mistake of trying to "simplify" my reporting and it triggered a 6-week investigation. Second, when you do your certifications, be super detailed in the comments section. I now write something like: "Substitute teaching - sporadic daily assignments, no guaranteed hours, actively seeking full-time employment in primary field." Third, prepare for potential delays. Even when you do everything right, out-of-state work often triggers their fraud detection system. Keep documentation of everything - your work search activities, the sporadic nature of the substitute work, proof that your California job is truly seasonal. The good news is that you ARE entitled to collect CA unemployment while temporarily in Florida since your qualifying wages are from California. Just be prepared for possible payment holds while they verify everything. It's frustrating but legitimate, and they will eventually pay you for any weeks you were eligible. Pro tip: If you do get flagged for an interview, having all your documentation organized beforehand makes the process much smoother!
This is exactly the kind of detailed advice I was hoping to find! Thank you for sharing your experience. Can I ask - when you had the 6-week investigation, did you eventually get paid for all those weeks you were held up? And during the interview process, were the EDD representatives understanding once you explained the seasonal nature of your work, or did you have to really fight to get them to understand your situation? I'm definitely going to start organizing all my documentation now before I even start certifying. Better to be over-prepared than dealing with months of delays!
If you filed your last claim before ID.me was implemented (around mid-2020), then you wouldn't have an account with them yet. In that case, you'll definitely need to speak with an EDD representative to help link a new ID.me verification to your existing EDD account. Once you get through to someone, be sure to mention specifically: 1. When you last filed a claim (pre-COVID) 2. That you're trying to file a new claim after being laid off 3. That you need help with both account access and the ID.me verification process The representative should be able to guide you through the ID.me setup and then reactivate your UI Online access afterward. They can also help ensure your new claim is properly filed even while your online access is being restored.
Hey Emily! I went through this exact same situation about 6 months ago - also hadn't used EDD since early 2020 and got completely locked out when I needed to file after a layoff. Here's what finally worked for me: The key is calling the EDD technical support line (1-833-978-2511) right at 8:00 AM when they open. Don't call a minute before or after - literally call at exactly 8:00. I had to try for about a week but finally got through. When you do get someone, ask them to do a "full account reset" rather than just unlocking it. They'll need to verify your identity (have your SSN, previous employer info, and ID ready) and then they'll walk you through setting up the ID.me verification. The whole process took about 45 minutes on the phone but I was able to log in immediately after. Also - don't worry about filing "ASAP" in terms of losing benefits. As long as you file within a reasonable time after your layoff, they'll backdate your claim to when you became unemployed. The rep explained this to me when I was panicking about the same thing. Good luck! The system is frustrating but you'll get through it.
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
I'm sorry to hear you're going through this frustrating situation, Janasia. Since it's been over a month without receiving your decision letter or any correspondence, and your claim balance is still showing $0.00, there's definitely an issue that needs to be resolved. Here are a few steps you can take: 1. Call EDD directly - as Katie mentioned, speaking with a Tier 2 specialist is your best bet 2. Check your UI Online account regularly for any updates or required actions 3. Make sure EDD has your correct mailing address on file 4. If you haven't already, try calling the technical support line to ensure there are no system issues with your account Don't give up - many people face delays, but persistence usually pays off. Keep calling until you get through to someone who can review your case and provide answers about the delay in processing your claim.
Ryan Kim
Just to add some clarification: The message you received is a standard automated message that doesn't necessarily mean you qualify for an extension. As others have mentioned, most of the extension programs from 2020-2021 have ended. Your next steps should be: 1. Call EDD directly to inquire about your specific situation (using whatever method works to get through) 2. Ask specifically if your part-time work from last summer qualifies you for a new claim 3. If not, ask if there are any current extension programs you might qualify for 4. While waiting, apply for other assistance programs like CalFresh if needed The system won't automatically move you to an extension or new claim in most cases now - you need to be proactive.
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Liam O'Reilly
•Thank you so much! I'll try calling tomorrow morning first thing. I didn't realize I needed to be this proactive - the message really made it sound like they'd handle everything automatically. I appreciate all the advice!
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Rachel Tao
I'm going through something similar right now! Been waiting since mid-December for any word on an extension after exhausting my regular benefits. Like others mentioned, that automated message is really misleading - it makes it sound like they'll just automatically figure everything out for you, but clearly that's not happening. I've been hesitant to call because I know how brutal the wait times are, but reading everyone's responses here it's obvious I need to stop waiting around and actually contact them. Has anyone had luck getting through early in the morning? I'm wondering if there's a better time to call than others.
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Dylan Mitchell
•I've had the same experience with that misleading automated message! From what I've read online, the best times to call EDD are right when they open at 8 AM or later in the afternoon around 4-5 PM when call volume might be lower. Some people have success calling on Tuesdays and Wednesdays versus Mondays when everyone is trying to get through. I'm planning to try the early morning approach this week. Good luck to both of us - hopefully we can get some answers soon!
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