ID.me E4301 error blocking my new EDD claim - nothing works!

I had the EXACT same problem last month with that E4301 error! It was driving me insane. Turns out there was a mismatch between the address format I entered and what my credit report had. Try writing out 'Street' instead of 'St' or vice versa. Also, if you have a middle name, make sure you're entering it EXACTLY as it appears on your ID, even if you don't normally use it. What finally worked for me was using Claimyr to get through to an actual EDD agent who could help override the verification issue. Their service saved me so much time - you can see how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. I was skeptical at first but after two weeks of trying on my own, it was worth it to get my claim filed.

The E4301 error typically means there's a mismatch between the information you provided and what's in the credit bureau records ID.me is checking against. Here are some specific things to try that have helped others: 1. Use a different browser completely (not just incognito mode) 2. Clear all browser cache and cookies before starting 3. Try a different device if possible (mobile instead of laptop) 4. Check for ANY discrepancies in your name - including hyphens, suffixes (Jr., Sr., III), or spacing 5. Make sure your phone number matches what's on your credit report 6. Check if you have a credit freeze that might be blocking the verification If none of that works, you'll need to use the ID.me video chat verification option with a 'trusted referee' - it's buried in their help section but it's there.

lol edd and id.me are the worst combo ever created. i swear they intentionally make it impossible. i got a different error code but same result. wasted 3 days trying to verify. never got it to work online. had to call like 50 times.

have u tried using a diffrent email? my cousin said that worked 4 him when he got that error

What many don't realize is that ID.me verification hinges on precise matching with credit bureau data, and even small discrepancies can trigger errors. The E4301 specifically indicates a verification failure where the system cannot confidently match your provided information with existing records. Here's what works most consistently: 1. Ensure your legal name format matches your ID exactly 2. Your current address must match what credit bureaus have on file 3. Previous addresses matter - sometimes the system checks against historical data 4. Date formatting can cause issues (MM/DD/YYYY vs. other formats) 5. If you've moved in the last 6 months, this frequently causes problems If all else fails, request the ID.me "trusted referee" video verification option. While this often involves a wait time, they have a much higher success rate for resolving these issues as a human can override the automated system failures.

Just wanted to chime in that I had this EXACT problem yesterday!!! So frustrting!!! What finally fixed it for me was using my FULL legal name (including my middle name that I never use) and typing out my address EXACTLY like it appears on my credit card statements (with the apt number formatted differently than I usually write it). Took me like 6 tries but it eventually worked.

Hey, just checking back - did you have any luck with the ID.me verification? I should have mentioned earlier that Claimyr (claimyr.com) doesn't fix the ID.me issue directly, but they help you get through to an EDD rep who can sometimes provide a workaround or alternative verification method. Let us know if you got it resolved!

ok so this might sound weird but try entering a previous address? sometimes their system pulls old info. my roommate had this issue and it turned out the system wanted her address from like 2 years ago!

One additional troubleshooting step: call your credit bureau directly to request a verification of what address and phone number they currently have on file. There are many instances where what you believe is updated in your credit report isn't actually what's showing up when third-party verification systems like ID.me access that data. This discrepancy is a common cause of the E4301 error specifically.

After experiencing similar frustrations with ID.me for my EDD claim, I discovered they actually have a specific troubleshooting guide for the E4301 error that isn't prominently displayed on their site. Go to help.id.me and search specifically for "E4301" to find it. The guide mentions that this error frequently occurs when the personal information you enter doesn't match records from multiple data sources they check against (not just credit bureaus). What eventually worked for me was making sure all my information exactly matched my most recent tax return, not my credit report. For some reason, ID.me seems to place significant weight on IRS records for verification.

UPDATE: FINALLY GOT IT WORKING! After three more days of frustration, what finally worked was a combination of things: 1) I used my FULL legal name including middle name as it appears on my birth certificate, 2) I formatted my address EXACTLY as it appears on my tax return, 3) I used a completely different browser (Firefox instead of Chrome), and 4) I used my older phone number that I had for 10+ years before changing carriers last year. Not sure which of these actually fixed it, but I'm just relieved to be past this nightmare verification step. Now onto actually filing my claim... wish me luck!

So glad to see you got it working, Hazel! Your success story gives me hope. I'm dealing with the same E4301 nightmare right now and have been banging my head against the wall for days. The combination approach you used is smart - I've been trying things one at a time but maybe I need to change multiple variables at once. The old phone number tip is particularly interesting since I also switched carriers recently but kept my number. Going to try using my landline number from a few years ago and see if that helps. Thanks for sharing what worked!

I'm dealing with this exact same E4301 error right now and it's absolutely maddening! I've been stuck on ID.me verification for over a week. Reading through all these responses is both helpful and terrifying - seems like everyone has a different solution that worked for them. I've tried the basic stuff like different browsers and clearing cache, but I haven't thought about checking my tax return formatting or using an old phone number. The fact that @Hazel Garcia had to change multiple things at once makes me think this system is just fundamentally broken. Going to try the combination approach tomorrow: full legal name from birth certificate, address format from tax return, and my old landline number. If that doesn't work, I'll definitely look into the trusted referee video option. This whole process makes me wonder how many people just give up on their claims because of these verification nightmares!

This thread has been incredibly helpful! I've been battling the same E4301 error for almost two weeks now and was starting to think I was going crazy. What strikes me most is how everyone seems to need a slightly different combination of fixes to get through - it really highlights how inconsistent and poorly designed this verification system is. I've tried most of the basic troubleshooting (different browsers, clearing cache, checking address formats) but hadn't thought about some of the more creative solutions mentioned here like using old phone numbers or checking tax return formatting specifically. The suggestion about credit freezes from @Simon White is particularly interesting since I did freeze my credit after a data breach last year and completely forgot about it. I'm going to try unfreezing temporarily and see if that helps. It's absolutely ridiculous that people have to become amateur detectives just to verify their identity for unemployment benefits. The fact that @Hazel Garcia finally got through after changing multiple variables at once gives me hope, but it also shows how broken this system really is. Thanks everyone for sharing your experiences - at least we know we're not alone in this frustrating process!

I'm going through this exact same nightmare right now! Been stuck on the E4301 error for 5 days straight and I'm losing my mind. Reading through everyone's solutions is both encouraging and frustrating - it's clear this system is completely broken when everyone needs a different "secret combination" to get through. I've tried the basic stuff (different browsers, clearing cache) but haven't thought about some of the more creative approaches mentioned here. The credit freeze suggestion from @Simon White is huge - I totally forgot I froze mine after that Equifax breach! Also going to try the tax return formatting approach that @Nasira Ibanez mentioned since I've been matching everything to my credit report instead. It's absolutely insane that we have to become forensic accountants just to verify our identity for unemployment benefits. This thread is a lifesaver though - at least now I have a systematic approach to try instead of just randomly changing things and hoping for the best. Will report back if I figure out the magic formula!

This entire thread is like a support group for ID.me trauma survivors! I'm currently on day 6 of my own E4301 error battle and honestly thought I was losing my sanity until I found this discussion. The sheer variety of "solutions" that worked for different people really drives home how fundamentally flawed this verification system is - we shouldn't need to crowdsource debugging tips just to access unemployment benefits! I've been methodically working through everyone's suggestions: tried the credit freeze lift (had one from 2019 I forgot about), matched my tax return formatting exactly, used my full legal name including middle name, and even dug up my old landline number from 5 years ago. Still no luck, but I'm not giving up yet. The trusted referee video option sounds like my next best bet if the combination approach doesn't work. Thank you all for sharing your experiences - knowing I'm not the only one dealing with this nightmare actually helps preserve what's left of my sanity! Will definitely update if I crack the code.

This thread has been a goldmine of troubleshooting tips! I'm dealing with the same E4301 nightmare and have been stuck for over a week. What's really striking me is how this seems to affect so many people yet ID.me provides virtually no helpful guidance on their end. I've been trying things randomly but after reading everyone's experiences, I'm going to take a more systematic approach. Planning to: 1) temporarily lift my credit freeze (forgot I had one!), 2) use my full legal name exactly as it appears on my birth certificate, 3) format my address to match my most recent tax return instead of my credit report, and 4) try my old phone number from before I switched carriers. The fact that @Hazel Garcia needed to change multiple things simultaneously really opened my eyes - I've been testing one variable at a time which clearly isn't the right approach. If all else fails, I'll definitely try the trusted referee video option that several people mentioned. Thanks to everyone for sharing their solutions - this community support is honestly the only thing keeping me sane through this process!

I'm so sorry you're going through this - the E4301 error is absolutely maddening! I went through something similar a few months ago and it nearly broke me. What finally worked for me was actually calling my bank and asking them to verify exactly how my name and address appear in their records, then using that EXACT formatting. Turns out ID.me was cross-referencing with banking data that had my apartment number formatted differently than I expected (like "Apt 5B" instead of "#5B"). Also, if you've had any recent changes to your credit cards or bank accounts, those updates might not have fully propagated through all the verification databases yet. The system seems to pull from multiple sources and if there's even a tiny discrepancy between any of them, it fails. One more thing - if you have any old utility bills from your current address, try matching the name/address format from those too. I know it sounds crazy but these verification systems seem to check against the most random databases! Definitely don't give up - there's a combination that will work for you!

I've been following this thread closely because I'm dealing with the exact same E4301 error - going on day 8 now and I'm completely at my wit's end! Reading everyone's experiences has been both reassuring (knowing I'm not alone) and terrifying (seeing how many different "solutions" people needed). What really stands out to me is how @Hazel Garcia's multi-variable approach worked - changing the browser, using full legal name, tax return address formatting, AND the old phone number all at once. I think I've been making the mistake of testing one thing at a time when clearly this system requires everything to align perfectly. I'm particularly intrigued by @Mikayla Davison's suggestion about calling the bank directly to get their exact formatting. That's brilliant! I've been assuming my address format was consistent across all my accounts but there could easily be subtle differences between how my bank, credit cards, and credit reports show the same information. Planning to try a systematic combination approach tomorrow: unfreeze credit, call bank for exact formatting, use birth certificate name, try old phone number, and use a completely different device. If that doesn't work, the trusted referee video option seems like the most reliable backup based on what everyone's shared. Thanks to everyone for turning this nightmare into a community troubleshooting effort - you're all lifesavers!

I'm so glad this thread exists - I'm currently stuck on day 4 of the E4301 error and was starting to think I was cursed! Reading through everyone's solutions has given me a whole new strategy to try. What really caught my attention was @Mikayla Davison's suggestion about calling the bank directly to verify formatting - that's genius and something I never would have thought of. I've been assuming all my accounts show my address the same way but you're absolutely right that there could be subtle differences. I'm also fascinated by the credit freeze connection that @Simon White mentioned - I had completely forgotten I froze mine after that big data breach a couple years ago. Going to try the combination approach tomorrow: lift the credit freeze, call my bank for exact formatting, use my full legal name from my birth certificate, and try my old landline number. The fact that @Hazel Garcia needed to change multiple variables at once really opened my eyes - I've been testing things one at a time like an idiot! Thanks everyone for sharing your war stories - knowing this many people have gotten through it eventually gives me hope that I'll crack the code too!

I'm jumping into this thread as another E4301 error victim - currently on day 3 and feeling like I'm slowly losing my sanity! This community troubleshooting approach has been incredible to read through. I'm particularly struck by how @Hazel Garcia's multi-variable success and @Mikayla Davison's bank formatting discovery show that we basically need to become forensic data analysts just to prove we exist. I've been doing the one-variable-at-a-time approach too, but clearly that's not cutting it with this broken system. Planning to try the full combination tomorrow: unfreeze credit (forgot I had one!), call bank for exact address formatting, use full legal name from birth certificate, and dig up my old cell number from before I switched carriers. One question for those who succeeded - did you notice if the time of day made any difference? I've been trying mostly during business hours when their servers are probably slammed. Might try a 2am attempt just to see if that helps. Thanks everyone for turning this nightmare into a collaborative debugging session. At least we know we're not crazy - the system really is this poorly designed!

I'm so sorry you're dealing with this E4301 nightmare - I just went through the exact same thing last week and it nearly drove me to tears! What finally worked for me was actually a combination of several suggestions I found scattered across different forums. First, I had to temporarily unfreeze my credit (I'd completely forgotten about that), then I used my EXACT legal name as it appears on my Social Security card rather than how I normally write it. The game-changer though was matching my address format to what appeared on my most recent W-2 instead of my credit report - apparently the IRS database formatting is what ID.me prioritizes for some reason. I also switched to using my old phone number from before I got married and changed my name. It took about 6 different attempts with various combinations, but I finally got through. Don't give up - there's definitely a magic formula that will work for you, it's just a matter of finding the right combination of variables that their broken system wants to see!