ID.me E4301 error blocking my new EDD claim - nothing works!

I had the EXACT same problem last month with that E4301 error! It was driving me insane. Turns out there was a mismatch between the address format I entered and what my credit report had. Try writing out 'Street' instead of 'St' or vice versa. Also, if you have a middle name, make sure you're entering it EXACTLY as it appears on your ID, even if you don't normally use it. What finally worked for me was using Claimyr to get through to an actual EDD agent who could help override the verification issue. Their service saved me so much time - you can see how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. I was skeptical at first but after two weeks of trying on my own, it was worth it to get my claim filed.

The E4301 error typically means there's a mismatch between the information you provided and what's in the credit bureau records ID.me is checking against. Here are some specific things to try that have helped others: 1. Use a different browser completely (not just incognito mode) 2. Clear all browser cache and cookies before starting 3. Try a different device if possible (mobile instead of laptop) 4. Check for ANY discrepancies in your name - including hyphens, suffixes (Jr., Sr., III), or spacing 5. Make sure your phone number matches what's on your credit report 6. Check if you have a credit freeze that might be blocking the verification If none of that works, you'll need to use the ID.me video chat verification option with a 'trusted referee' - it's buried in their help section but it's there.

lol edd and id.me are the worst combo ever created. i swear they intentionally make it impossible. i got a different error code but same result. wasted 3 days trying to verify. never got it to work online. had to call like 50 times.

have u tried using a diffrent email? my cousin said that worked 4 him when he got that error

What many don't realize is that ID.me verification hinges on precise matching with credit bureau data, and even small discrepancies can trigger errors. The E4301 specifically indicates a verification failure where the system cannot confidently match your provided information with existing records. Here's what works most consistently: 1. Ensure your legal name format matches your ID exactly 2. Your current address must match what credit bureaus have on file 3. Previous addresses matter - sometimes the system checks against historical data 4. Date formatting can cause issues (MM/DD/YYYY vs. other formats) 5. If you've moved in the last 6 months, this frequently causes problems If all else fails, request the ID.me "trusted referee" video verification option. While this often involves a wait time, they have a much higher success rate for resolving these issues as a human can override the automated system failures.

Just wanted to chime in that I had this EXACT problem yesterday!!! So frustrting!!! What finally fixed it for me was using my FULL legal name (including my middle name that I never use) and typing out my address EXACTLY like it appears on my credit card statements (with the apt number formatted differently than I usually write it). Took me like 6 tries but it eventually worked.

Hey, just checking back - did you have any luck with the ID.me verification? I should have mentioned earlier that Claimyr (claimyr.com) doesn't fix the ID.me issue directly, but they help you get through to an EDD rep who can sometimes provide a workaround or alternative verification method. Let us know if you got it resolved!

ok so this might sound weird but try entering a previous address? sometimes their system pulls old info. my roommate had this issue and it turned out the system wanted her address from like 2 years ago!

One additional troubleshooting step: call your credit bureau directly to request a verification of what address and phone number they currently have on file. There are many instances where what you believe is updated in your credit report isn't actually what's showing up when third-party verification systems like ID.me access that data. This discrepancy is a common cause of the E4301 error specifically.

After experiencing similar frustrations with ID.me for my EDD claim, I discovered they actually have a specific troubleshooting guide for the E4301 error that isn't prominently displayed on their site. Go to help.id.me and search specifically for "E4301" to find it. The guide mentions that this error frequently occurs when the personal information you enter doesn't match records from multiple data sources they check against (not just credit bureaus). What eventually worked for me was making sure all my information exactly matched my most recent tax return, not my credit report. For some reason, ID.me seems to place significant weight on IRS records for verification.

UPDATE: FINALLY GOT IT WORKING! After three more days of frustration, what finally worked was a combination of things: 1) I used my FULL legal name including middle name as it appears on my birth certificate, 2) I formatted my address EXACTLY as it appears on my tax return, 3) I used a completely different browser (Firefox instead of Chrome), and 4) I used my older phone number that I had for 10+ years before changing carriers last year. Not sure which of these actually fixed it, but I'm just relieved to be past this nightmare verification step. Now onto actually filing my claim... wish me luck!