PA UC weekly claim blocked by ID.me error A0104 - stuck in endless loop

omg the SAME THING happened to me last month!! that A0104 error is the worst. i ended up having to do the video chat verification thing with idme and it took like 3 hours of waiting

The A0104 error usually means there's an account security issue. Here's what worked for me: 1. Clear ALL browser cookies and cache completely 2. Try using a different browser entirely (Firefox if you were using Chrome) 3. Make sure you're not using a VPN or incognito mode 4. Request password reset from a desktop computer only (mobile can cause issues) 5. Check your spam folder for reset emails 6. If you've moved recently, your IP address change might be triggering security flags If none of that works, you need to call PA UC directly about bypassing the ID.me requirement. They can sometimes process your weekly claim over the phone when ID.me is malfunctioning.

Am I the only one who thinks the whole ID.me system is ABSOLUTE GARBAGE?? I've been on unemployment 3 times over the years and every single time there's some new verification system that doesn't work properly. First it was those stupid PINs that never came in the mail, then it was the security questions nobody could remember, now it's this ID.me nightmare. The state pays millions for these systems that just lock people out of benefits they NEED TO SURVIVE. Makes me so angry.

I've helped several people with ID.me issues (I'm an employment counselor). The A0104 error specifically relates to account security verification failures. The most reliable solution is to: 1. Create a brand new ID.me account using a DIFFERENT email address 2. Complete the verification process with the new account 3. Once verified, contact PA UC to link your new ID.me to your unemployment account The old account is probably locked due to multiple failed attempts, and their support team is notoriously slow to resolve these issues. Starting fresh is unfortunately faster than waiting for them to fix it.

For what it's worth, I had a similar issue with ID.me a few weeks back. After days of frustration trying to get through to either ID.me support or PA UC, I found a service called Claimyr that got me connected to an actual UC agent within 30 minutes. Basically they hold your place in the phone queue and call you when an agent is about to answer. I was skeptical but it worked surprisingly well - the agent was able to override my ID.me issue and process my claim manually. They have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 Their website is claimyr.com if you want to check it out. Saved me from missing another payment while waiting for ID.me to fix their system.

i had this same problem last year! the a0104 error is because ur account got flagged for suspicious activity or something. what fixed it for me was contacting them through twitter (weird i know). their support team on there responds way faster than email tickets. just send them a DM with ur ticket number and they usually respond same day

Have you tried calling ID.me directly? Their phone support is slightly better than their ticket system. The number is 844-778-4363. Make sure you have your claim number, SSN, and any ticket reference numbers handy when you call. Also, even though this seems like an ID.me problem, you might want to contact your state representative's office. My brother was locked out of his UC benefits for weeks due to ID.me issues, and his state rep's office contacted UC on his behalf and got it resolved within 48 hours. They deal with this stuff all the time and have special channels to expedite these problems.

this is why i always write down ALL my passwords in a notebook. everyone makes fun of me but then who's laughing when stuff like this happens? not saying it helps you now but maybe for next time...

UPDATE: I wanted to thank everyone for the help! I tried a combination of approaches: 1. First I tried calling ID.me directly using the number someone shared - was on hold forever but no luck 2. Then I DMed them on Twitter like someone suggested - they actually responded within a few hours! 3. Meanwhile I used Claimyr to connect with PA UC and explained my situation Between the Twitter response from ID.me and talking to an actual UC rep, I got it sorted out. The UC agent was able to temporarily bypass the ID.me requirement so I could file my weekly claim while we get the ID.me issue permanently fixed. What a relief! For anyone else hitting this error - definitely try reaching out through social media AND getting through to an actual UC agent rather than just submitting tickets. Makes a huge difference!

So glad you got this resolved! I've been dealing with ID.me issues for weeks and this thread is a goldmine of actual useful advice. I'm definitely going to try the Twitter approach - never would have thought of that. It's crazy that we have to jump through so many hoops just to access our own benefits, but at least there are workarounds. Thanks for sharing the update and what actually worked!