PA IDme verification keeps timing out when trying to access UC account - stuck in endless loop

I had this EXACT issue last week!! The IDme verification system is completely broken. I tried for 2 days straight with no luck. The trick is to call the PA UC office directly and have them help you bypass the IDme verification temporarily. Then you can try completing it again later when their system isn't crashed.

this happens all the time. uc website is trash. try doing it between 6-7am when less ppl are on

The PA unemployment IDme verification system is particularly problematic during high-volume periods. There are three specific things you can try: 1. Clear your browser cache completely, then use Chrome in incognito mode 2. Make sure you have a strong internet connection (not public WiFi) 3. Try during off-peak hours (5-7am or after 9pm) If none of those work, you can file your weekly claim by phone using the PAT automated system at 888-255-4728, even if your online access isn't working. The phone system doesn't require IDme verification after initial setup. Don't panic about your payments - as long as you file your weekly certification on time (even by phone), your payment schedule won't be affected by website access issues.

Its happening to EVERYONE! The whole system crashed on Tuesday and they haven't fixed it yet. My neighbor works for the state (not UC dept but different office) and she said they got an internal memo about ongoing technical issues with the IDme system. Nobody knows when it'll be back up right.

If you're having trouble with IDme verification on the PA UC portal, I'd recommend using Claimyr to get through to an actual unemployment representative who can help resolve this. I was dealing with the same frustrating timeout loop for days until another forum member suggested it. It got me connected to a PA UC agent in about 20 minutes instead of waiting on hold for hours. The agent was able to temporarily bypass the IDme requirement so I could access my account immediately. Check out their demo video for how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 or visit claimyr.com. Seriously saved my sanity when dealing with these technical glitches.

i had this problem to!!! what worked for me was using Microsoft Edge browser (weird I know) and also make sure ur accepting ALL cookies. IDme is super picky about browser settings and somehow Edge worked when nothing else did

UPDATE: I finally got it working!!! Used Microsoft Edge browser as suggested by @casual_commenter below AND called using Claimyr as recommended by @service_mention. The agent put a temporary bypass on my account AND I was finally able to complete IDme verification this morning around 6am when I tried again. Thanks everyone for your help - my weekly claim is now properly filed!

So glad you got it working! This thread is a perfect example of how helpful this community can be. I'm bookmarking this post because I know I'll probably run into similar issues in the future. The combination of trying different browsers, calling during off-peak hours, and having backup options like the phone filing system is really valuable info. Thanks to everyone who shared their experiences and solutions!

I'm dealing with the exact same IDme timeout issue right now! Been trying for the past 3 hours and getting nowhere. This is so frustrating - you'd think after all this time they'd have a more reliable system in place. I'm definitely going to try the early morning approach and the Edge browser suggestion. Really appreciate everyone sharing their workarounds here. It's reassuring to know I'm not the only one struggling with this and that there are actual solutions that work. Going to try calling through Claimyr tomorrow if the browser tricks don't work tonight.

I'm experiencing this exact same problem right now! Been stuck in that endless IDme timeout loop for the past two days. It's incredibly frustrating because I need to certify my weekly claim and the deadline is approaching fast. Reading through all these responses gives me hope though - sounds like there are several workarounds that actually work. I'm going to try the Microsoft Edge browser trick first thing tomorrow morning around 6am, and if that doesn't work I'll definitely look into using Claimyr to get connected with an agent who can bypass this mess temporarily. Really appreciate everyone sharing their solutions here - it's reassuring to know this is a widespread issue and not just something wrong with my setup!

Just went through this same IDme nightmare last month! The timeout loop is absolutely maddening and you're definitely not alone in this. Here's what finally worked for me after days of frustration: 1. Try using Safari browser if you have a Mac - for some reason it handled the IDme verification better than Chrome or Firefox 2. Make sure you're on a really stable internet connection (not WiFi if possible) 3. Do it super early morning like 5:30-6:30am when traffic is lowest 4. Clear ALL your browser data first - cookies, cache, everything The key thing is don't panic about your weekly certification deadline. Even if the online system is broken, you can still file by calling 888-255-4728. I had to do that for 3 weeks while dealing with this issue and my payments came through just fine. Also worth noting - if you get really desperate, some people have had luck going to their local CareerLink office in person. They have computers there that sometimes work better with the UC system than home computers. Good luck and hang in there - this WILL get resolved!

I'm having this EXACT same problem right now! Been trying to get through IDme verification for my PA UC account for the past 6 hours and keep hitting that endless "please wait" timeout loop. It's incredibly frustrating because I need to file my weekly claim soon. Reading through all these solutions gives me so much hope though! I'm going to try the Microsoft Edge browser approach tomorrow morning around 5:30am when server traffic should be lighter. If that doesn't work, I'll definitely look into using Claimyr to get connected with an agent who can temporarily bypass this mess. It's such a relief to know this is a widespread system issue and not just my computer acting up. Thanks to everyone who shared their workarounds - knowing there are actual solutions that work is keeping me from completely losing it right now!

I'm dealing with this exact same IDme verification timeout issue right now! Been stuck in that loop for the past 2 days and it's driving me absolutely crazy. This thread has been a lifesaver though - so many helpful solutions from people who've actually been through this nightmare. I'm going to try the Microsoft Edge browser method first thing tomorrow morning around 5:30am, and if that doesn't work I'll definitely give Claimyr a shot to get connected with an actual agent. It's such a relief to know this is a widespread system problem and not just my setup. Really appreciate everyone sharing their experiences and workarounds - gives me hope that I'll actually be able to get this resolved before my next certification deadline!

This IDme timeout issue is absolutely brutal - I've been dealing with it for the past week and it's beyond frustrating! What finally worked for me was a combination approach: I used Microsoft Edge browser (cleared all cache/cookies first), tried at exactly 5:45am when server load is lowest, and made sure I was on ethernet connection instead of WiFi. The key thing I learned is to NOT refresh the page or click anything once you hit the "please wait" screen - just let it sit for up to 30 minutes even though it seems frozen. Mine eventually went through after about 22 minutes of waiting. Also want to echo what others said about the phone filing system - you can absolutely still certify weekly at 888-255-4728 even if online access is broken, so don't stress too much about payment delays. The PA UC system is definitely having widespread IDme integration issues right now but there are workarounds that actually work!

I'm currently stuck in this exact same IDme verification loop and it's absolutely maddening! Been trying for the past 4 hours with Chrome and Firefox with no luck. Reading through everyone's solutions here is giving me so much hope though. I'm definitely going to try the Microsoft Edge browser approach tomorrow morning around 5:30am, and the tip about waiting up to 30 minutes without refreshing is gold - I've been refreshing after just a few minutes thinking it was broken. It's such a relief to know about the phone filing backup at 888-255-4728 too, takes away some of the panic about missing my certification deadline. If the browser tricks don't work, I'll give Claimyr a try to get connected with an agent. Thanks to everyone who shared their experiences - this community support is amazing when dealing with PA UC's technical disasters!