Edd online says my password expired. When I try to set a new password they ask security questions that I never set up in the first place! Does this sound familiar to any one?

I found a way to solve reaching a human at EDD, watch this: https://www.youtube.com/watch?v=iSTUxyec33o

Is your email still the same?

To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI