EDD system showing 'not enough wages' but I worked last quarter - can't file new claim online

You don't need to create a new account! That would definitely cause more problems. What's happening is that the online system doesn't always have access to the most recently reported wages. The EDD rep could see your last quarter wages because they have access to more updated information than the automated system. Your best option is to submit a paper application by mail (I know, it's annoying) and include a note explaining that an EDD rep confirmed your wages are in the system. Mark the envelope "Attention: New Claims" to help it get routed properly. While waiting for the paper claim to process, keep trying to reach someone by phone to see if they can override the online system's block.

same thing happened 2 me last month!! super frustrating. the online system is GARBAGE. i worked january-march but system said i didnt have enough wages. ended up having to call like 50 times b4 getting thru to someone

This is a common issue with the EDD system. Their online portal doesn't always reflect the most recent quarter of wages due to reporting delays from employers. Since you have confirmation that your wages ARE in their system (from the rep who called you), you have a few options: 1. Mail in a paper application (slowest but guaranteed to work) 2. Keep trying the phones (fastest if you can get through) 3. Visit an EDD office in person if you're near one (often overlooked option) DO NOT create a new account - that will definitely flag your claim and cause delays. What you're experiencing is just a disconnect between what the reps can see in their complete system versus what the automated online portal can access. When you do talk to someone, be sure to mention that another rep already confirmed your wages are in the system. Ask them to check your "base period wages" specifically for the last quarter of 2024.

The EDD system is so broken it's ridiculous!! I had the EXACT SAME ISSUE last year. Worked just one quarter and the online system kept rejecting me even though a rep told me I qualified. Wasted THREE WEEKS trying to call before I finally got through. Then guess what? They had to transfer me to ANOTHER department and I got disconnected! Started all over again. The state needs to fix this garbage system - it's designed to make people give up!!

I had luck using Claimyr to get through to EDD when I had a similar issue with my claim being rejected online. They connect you with an EDD rep quickly instead of you having to call 100+ times. Was able to explain my situation and get it sorted in one call. Saved me days of frustration! They have a video demo of how it works at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km and their website is claimyr.com if you want to check it out. Definitely worth it for cases like yours where you NEED to talk to someone but can't get through on your own.

Has anyone considered that maybe there's a minimum earning requirement? Just because you worked for 3 months doesn't automatically qualify you. You need to have earned a certain amount within your base period. The rep might have seen your wages but not calculated whether they meet the minimum threshold. You should check the EDD website for the minimum qualifying wages - I think it's around $1,300 in your highest quarter plus total base period of 1.25x your highest quarter.

When u talk to EDD make sure u ask them about the "alternate base period" - that lets them use ur most recent quarter instead of the standard base period. sometimes the online system doesn't check for that automatically but a rep can do it. my brother had same issue and that's what fixed it

Just to follow up on what others have said - this is a perfect example of when you NEED to speak to an actual EDD representative. The online system has limitations, especially when it comes to claims that need special handling like yours with recent wages or alternate base period considerations. Your best options in order of likely effectiveness: 1. Get through on the phone (using a service or persistent calling) 2. Visit an EDD office in person 3. Mail the paper application as a last resort When you do get through, be very specific about mentioning that another rep confirmed your wages are in the system, and ask them to check your eligibility using the alternate base period. Keep notes about who you speak with (name, ID number if they'll give it) and what they tell you in case you need to reference the conversation later.

I went through this exact same situation about 6 months ago! The disconnect between what EDD reps can see and what the online system shows is incredibly frustrating. Here's what worked for me: I called the EDD technical support line (1-800-300-5616) instead of the regular claims line. They were able to identify that it was specifically a system sync issue where my employer's wage reports hadn't populated to the online portal yet, even though they were visible to reps in the main system. The tech support person was able to flag my account so that when I called the regular line the next day, the rep could immediately see the issue and process my claim over the phone. It saved me from having to mail anything or make multiple trips. Definitely mention the "alternate base period" that others have suggested - that's probably exactly what you need since you worked in the most recent quarter. Good luck!

This situation is incredibly common and frustrating! The fact that an EDD rep confirmed your wages are in their system but the online portal is blocking you is a classic example of their system issues. Here are a few additional tips based on what others have shared: 1. **Try the technical support line first** - As Diego mentioned, 1-800-300-5616 might be your fastest route since this sounds like a system sync issue 2. **Use specific language** - When you get through, ask them to "check eligibility using the alternate base period" and mention that wages from Q4 2024 need to be included 3. **Document everything** - Keep track of rep names, reference numbers, and what they tell you in case you need to call back The good news is that since a rep already confirmed you qualify, this should be fixable once you reach the right person who can override the online system's limitation. Don't create a new account or try workarounds - just focus on getting through to someone who can manually process your claim. The system is definitely broken, but your situation is totally resolvable with the right human intervention!

I just went through this exact same nightmare last month! The online system rejected me even though I had plenty of wages from Q4. Here's what finally worked: I called the technical support line (1-800-300-5616) that Diego mentioned - they're SO much better for system issues like this. The tech rep explained that when you work right up until the end of a quarter (like your October-December situation), there's often a lag between when employers submit wage reports and when the online portal can access them. The tech person was able to see the disconnect immediately and escalated my case. Within 24 hours, a claims rep called me back and processed everything over the phone using the alternate base period. Saved me weeks of hassle! Definitely try tech support first - they understand these system sync issues way better than regular claims reps.