EDD UI Online won't let me file new claim after working - old claim ended last year, what to do?

I found a way to solve EDD claim filing issues, watch this: https://www.youtube.com/watch?v=DzZZ4KRMiAA

This happened to me too! Turns out there was a lag in reporting my wages to EDD. I had to fax (yes, FAX in 2023 🙄) my last few pay stubs to prove I had been working. After that, they let me file a new claim.

Yo, I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com

Ugh, the EDD system is such a mess. I had the same issue last month. You'll probably need to call them directly to sort this out. Good luck getting through tho 🙄

Anyone else miss the pandemic unemployment assistance? At least then we could actually get through to someone 😭

I swear EDD is running on some ancient computer system held together with duct tape and prayers. They really need to upgrade their tech!

Here's what you need to do: 1. Gather all your documents: recent pay stubs, employment records, etc. 2. Write down important dates: when your last claim ended, when you started and ended your most recent job. 3. Call EDD (I know, I know, it's a pain) and explain your situation clearly. 4. Tell them you've earned wages since your last claim ended and recently lost your job. 5. Ask them to guide you through filing a new claim based on these new earnings. 6. Follow any instructions they give you about submitting documents. 7. Keep checking UI Online for updates on your new claim. Remember, persistence is key with EDD. Don't give up!

lol welcome to EDD hell. prepare to spend hours on hold and get disconnected 50 times 💀

Have you considered reaching out to your local assembly member's office? They sometimes have direct lines to EDD and can help push things through.

Have you tried checking your UI Online account? Sometimes there's more info there about why you can't file a new claim. It might be a technical glitch or there could be some specific reason they're not letting you file.

The issue you're experiencing is unfortunately common due to the complexities of the EDD system and frequent lag in updating work history. An important step is to ensure all your documents are ready, as suggested in an earlier comment. If you have been working and your wages are not yet reflected, you might need to provide proof directly to EDD, possibly through fax or email. In addition to calling, you can utilize tools like Claimyr, which provide a way to bypass long hold times, although this comes with a $20 fee. While this service is legitimate and works for many, it's essential to consider if this expense is justifiable for your situation. Additionally, utilizing local assembly members can also aid in navigating the EDD system. Persistence is key here, and trying multiple methods, such as phone, fax, and even assembly member intervention, could eventually lead to a resolution. Good luck, and remember to check for online updates regularly.

Has anyone tried going to an EDD office in person? I know they're not really open for walk-ins, but I'm desperate enough to try anything at this point.

Hey OP, any updates? Were you able to file your claim?

PSA: If you do manage to get through, ask them to put a note on your account about your new wages. It might help prevent this issue for others in the future!

Anyone else feel like we're all just stuck in some kind of unemployment limbo? Kafka would have a field day with EDD 🤡

Have you tried filing by phone instead of online? Sometimes that works when the website is being glitchy.

I went through this exact same situation about 6 months ago! The key thing that worked for me was calling EDD early in the morning (like 8:01 AM sharp when they open) and explaining that their system wasn't recognizing my new work history. The rep was able to manually override the system and let me file a new claim based on my recent wages. Make sure you have your last few pay stubs ready when you call - they'll likely ask for the exact dates and amounts. It took about 2 weeks after that call for everything to process, but I was able to get my benefits. Don't give up, the system is just slow to update sometimes! 💪

I'm dealing with this exact same issue right now! It's so frustrating when you know you've been working and earning wages but the system acts like you don't exist. I've been reading through all these suggestions and it seems like the common thread is that EDD's system is just really slow to update work history. I'm going to try the early morning call strategy that Sophia mentioned - calling right at 8:01 AM with all my pay stubs ready. Has anyone had luck with the UI Online mobile app vs the desktop site? Sometimes mobile interfaces work differently when there are glitches. Really hoping we can all get through this bureaucratic nightmare soon! 🤞