EDD UI Online won't let me file new claim after working - old claim ended last year, what to do?
I need help filing a new unemployment claim. I tried to file online but it says I 'can't file a new claim' right now. My old claim ended last year and I've been working since then, but I just lost my job. I earned wages and everything. What should I do? Has anyone else run into this problem?
43 comments
Tom Maxon
I found a way to solve EDD claim filing issues, watch this: https://www.youtube.com/watch?v=DzZZ4KRMiAA
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Pedro Sawyer
This happened to me too! Turns out there was a lag in reporting my wages to EDD. I had to fax (yes, FAX in 2023 🙄) my last few pay stubs to prove I had been working. After that, they let me file a new claim.
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Dana Doyle
•omg seriously? a fax?? what year is it lol. but thanks for the tip, might have to dust off the ol fax machine
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Mae Bennett
•Pro tip: There are apps that let you "fax" documents from your phone. Welcome to the future... of the past 😂
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Demi Hall
Yo, I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com
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Mateusius Townsend
•Sounds sketchy af. You sure this isn't a scam?
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Kara Yoshida
•$20 just to talk to EDD? That's highway robbery! 😤
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Demi Hall
•Nah, it's legit. I was skeptical too but it actually worked for me. Saved me hours of frustration. Worth the $20 imo
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Philip Cowan
•How long did you have to wait after using this service?
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Caesar Grant
•While Claimyr offers a solution, it's important to weigh the cost versus the benefit. For some, the $20 fee is worth bypassing the frustration, but others might prefer attempting all free options first.
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Liam Duke
Ugh, the EDD system is such a mess. I had the same issue last month. You'll probably need to call them directly to sort this out. Good luck getting through tho 🙄
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Manny Lark
•I totally agree. It seems like EDD is constantly overwhelmed. Has anyone tried reaching out during non-peak hours? It might be worth a shot!
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Honorah King
Anyone else miss the pandemic unemployment assistance? At least then we could actually get through to someone ðŸ˜
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Oliver Brown
•For real. Never thought I'd be nostalgic for 2020 but here we are
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Mary Bates
•Careful what you wish for... 👀
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Saanvi Krishnaswami
I swear EDD is running on some ancient computer system held together with duct tape and prayers. They really need to upgrade their tech!
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Demi Lagos
•Probably still using Windows 95 lmao
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Mason Lopez
•Bold of you to assume they've upgraded to Windows 😂
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Ben Cooper
Here's what you need to do: 1. Gather all your documents: recent pay stubs, employment records, etc. 2. Write down important dates: when your last claim ended, when you started and ended your most recent job. 3. Call EDD (I know, I know, it's a pain) and explain your situation clearly. 4. Tell them you've earned wages since your last claim ended and recently lost your job. 5. Ask them to guide you through filing a new claim based on these new earnings. 6. Follow any instructions they give you about submitting documents. 7. Keep checking UI Online for updates on your new claim. Remember, persistence is key with EDD. Don't give up!
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Naila Gordon
•This is solid advice. I'd add: take notes during the call! Those EDD convos can get confusing real quick.
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Dana Doyle
•Thanks for the detailed steps! I'll definitely follow this. Fingers crossed I can actually get through to someone 🤞
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Cynthia Love
lol welcome to EDD hell. prepare to spend hours on hold and get disconnected 50 times 💀
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Darren Brooks
•fr tho. I swear they do it on purpose to discourage ppl from claiming benefits
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Rosie Harper
•Mood. I've been trying to reach them for weeks. It's like trying to win the lottery at this point 🎰
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Elliott luviBorBatman
Have you considered reaching out to your local assembly member's office? They sometimes have direct lines to EDD and can help push things through.
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Dana Doyle
•I didn't even know that was an option! How do I find my assembly member?
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Elliott luviBorBatman
•Just google '[your city] assembly member'. Their office should have a contact form or number for constituent services. They deal with EDD issues all the time!
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Rita Jacobs
Have you tried checking your UI Online account? Sometimes there's more info there about why you can't file a new claim. It might be a technical glitch or there could be some specific reason they're not letting you file.
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Dana Doyle
•Yeah, I checked UI Online. It just says I didn't earn enough wages to establish a new claim and they're processing federal extension weeks. But that doesn't make sense cuz I've been working!
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Khalid Howes
•Sounds like their system hasn't updated with your new work history. Def gonna need to talk to a human to fix this one
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Lorenzo McCormick
The issue you're experiencing is unfortunately common due to the complexities of the EDD system and frequent lag in updating work history. An important step is to ensure all your documents are ready, as suggested in an earlier comment. If you have been working and your wages are not yet reflected, you might need to provide proof directly to EDD, possibly through fax or email. In addition to calling, you can utilize tools like Claimyr, which provide a way to bypass long hold times, although this comes with a $20 fee. While this service is legitimate and works for many, it's essential to consider if this expense is justifiable for your situation. Additionally, utilizing local assembly members can also aid in navigating the EDD system. Persistence is key here, and trying multiple methods, such as phone, fax, and even assembly member intervention, could eventually lead to a resolution. Good luck, and remember to check for online updates regularly.
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Vera Visnjic
Has anyone tried going to an EDD office in person? I know they're not really open for walk-ins, but I'm desperate enough to try anything at this point.
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Jake Sinclair
•I tried last month. They just gave me a phone number to call... the same one that never answers 🙃
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Brielle Johnson
•Some offices are doing appointments now. Check their website, you might be able to schedule one!
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Reina Salazar
Hey OP, any updates? Were you able to file your claim?
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Dana Doyle
•Not yet 😩 Still trying to get through to someone. Might try that calling service someone mentioned if I can't get through soon.
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Clay blendedgen
PSA: If you do manage to get through, ask them to put a note on your account about your new wages. It might help prevent this issue for others in the future!
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Ayla Kumar
•That's a great idea! It could really help things move along faster if your account is clearly noted.
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Beatrice Marshall
Anyone else feel like we're all just stuck in some kind of unemployment limbo? Kafka would have a field day with EDD 🤡
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Melina Haruko
•LOL for real. It's like a never-ending maze of bureaucracy and hold music
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Dallas Villalobos
•Unemployment limbo sounds like a terrible dance move 💃
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Lena Schultz
Have you tried filing by phone instead of online? Sometimes that works when the website is being glitchy.
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Gemma Andrews
•Good idea! It's always worth trying different methods. Sometimes the phone system can handle issues better than the web interface.
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