California Unemployment

Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One more important tip - after you manage to reach EDD and get those weeks added back, also ask the representative to make a note in your file about this system error. This documentation can be useful during your appeal hearing to show you were actively trying to comply with the certification requirements. If you do use Claimyr or manage to get through on your own, be sure to get the representative's ID number and the date/time of your call for your records.

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Great advice - thanks! I'll definitely ask for their ID number and time of call. Would it be worth sending EDD a message through my UI Online account too, just to have written documentation that I've been trying to resolve this?

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Yes, sending a message through UI Online is a good additional step. But honestly, these issues almost always require phone contact to resolve. The messaging system often results in generic replies that don't actually fix your specific problem. That's why getting through to a live person is so crucial for appeal-related certification issues.

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Update: I managed to get through to EDD this morning! They confirmed it was a system error on their end. The rep added all my missing weeks and I certified for everything. She said I should see payment in 24-48 hours. Thanks everyone for your help!

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Thanks for asking this question! I was also looking for the correct mailing address. Based on what Katie shared, the address appears to be: EMPLOYMENT DEVELOPMENT DEPARTMENT PO BOX 2530 RANCHO CORDOVA, CA 95741-2530 I'd also recommend calling EDD first to confirm this is the right address for your specific situation and to ask if they have any submission options available. That way you can avoid potential delays if documents get lost in the mail. Good luck with your claim!

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Great advice about calling to confirm first! I just went through this process myself and found that EDD also has an portal for document submission in some cases, which can be much faster than mailing. If you do end up mailing, definitely use certified mail with tracking like Katie mentioned - I learned that the hard way when my first set of documents got lost. Also make sure to include your full name, SSN, and claim number on every page you send. The processing times can vary a lot depending on how busy they are, so submitting when possible really helps speed things up.

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Just wanted to add that I recently had to submit documents to EDD and found that the address Katie mentioned is correct for most employment verification documents. However, I'd strongly recommend checking your specific notice or correspondence from EDD first, as they sometimes provide different addresses depending on the type of documentation or your claim type. Also, if you're in a time crunch, consider faxing the documents if that option is available - I was able to mine and got confirmation much faster than waiting for mail delivery. The number should be listed on any notices you received from EDD. Make sure to keep copies of everything you send and get that tracking number like others mentioned. EDD can be really slow to process things, so having proof of delivery is essential if you need to follow up later.

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This is really helpful advice! I'm new to dealing with EDD and wasn't sure about the best way to submit documents. The tip about checking the specific notice for different addresses is something I wouldn't have thought of. I'm curious - when you faxed your documents, did you get an immediate confirmation that they received them, or did you have to follow up to make sure they actually processed everything? I'm worried about documents getting lost in their system regardless of how I send them. Also, does anyone know if there's a way to check if your submitted documents have been reviewed?

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One more tip - if your pending status has lasted over 3 weeks, you can also try contacting your state assembly member's office. They have dedicated EDD liaisons who can often resolve issues faster than you can by calling directly. Google "[your county] state assembly member" to find yours. Their constituent services staff can submit an inquiry on your behalf that usually gets a response within 1-2 business days.

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Thank you! I didn't even think about contacting my assembly member. I'll try the calling strategies first thing tomorrow, but if that doesn't work, I'll definitely reach out to my rep's office. Really appreciate everyone's help here!

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I went through this exact same nightmare in January - pending for 6 weeks and couldn't get through to anyone. What finally worked for me was calling the 833-978-2511 number at exactly 8:01 AM on a Tuesday, then immediately hanging up and calling back if I got the busy message. It took about 20 tries but I got through around 8:45 AM. The rep told me my account had an "interview flag" that was automatically triggered when I reported part-time work earnings, but no one had ever scheduled the actual interview. She cleared it in literally 2 minutes and I got all my back payments within 48 hours. Pro tip: When you do get through, ask them to explain exactly WHY your payments are pending so you know what to watch for in the future. Sometimes it's something simple like they need you to verify your work search activities or there's a date discrepancy they need to confirm. Good luck - don't give up! The system is broken but there ARE people there who can help once you finally reach them.

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This is really helpful! I'm dealing with something similar - been pending for 4 weeks now. Quick question: when you called at 8:01 AM, did you use any specific menu options or just go through the general prompts? Also, did you have to provide any documentation during that call or was the rep able to fix everything just by looking at your account? Trying to prepare for when I finally get through!

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I went through this exact same nightmare about 6 months ago! The key thing that saved me was sending BOTH a written appeal AND calling every single day until I got through. Here's what worked for me: 1. Send your written appeal to the Sacramento address (P.O. Box 826880, Sacramento, CA 94280-0001) via certified mail so you have proof they received it 2. In your appeal letter, be super clear that you were only notified verbally and NEVER received any written determination 3. Keep calling EDD every morning at 8:01 AM sharp - don't give up after a few tries, literally call back-to-back for hours if needed The thing is, even though you never got the notice, the 30-day appeal clock probably started when they mailed it (or tried to mail it). So time is really critical here. I also discovered that if you can get through to a Tier 2 specialist (not just the first person who answers), they can sometimes expedite getting your determination notice resent or even help process your appeal over the phone. One more tip - when you do get someone on the line, immediately ask for their name and employee ID number and write down the exact time of your call. This documentation saved my butt when there were discrepancies later. Don't let them rush you off the phone without getting concrete next steps and timeframes!

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This is such comprehensive advice - thank you for laying out the step-by-step process! The certified mail tip is brilliant, I hadn't thought about needing proof of delivery. Quick question about getting to a Tier 2 specialist - is there a specific way to request one, or do you just have to ask the first person who answers to transfer you? I'm worried about getting stuck with someone who can't actually help and then having to start the whole calling process over again. Also, when you say call "back-to-back for hours," do you mean literally hanging up and redialing immediately, or waiting a few minutes between attempts?

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@Anastasia Fedorov To get to a Tier 2 specialist, you usually need to explain that your issue is complex or involves an appeal deadline - the first rep should be able to transfer you if they can t'resolve it themselves. Don t'be afraid to be persistent and say I "need to speak with someone who can help with appeal deadlines if" the first person seems unsure. For the calling strategy, I literally hang up and redial immediately - waiting just wastes time when you re'competing with thousands of other people trying to get through. The phone system resets each call, so there s'no penalty for rapid redialing. I d'set aside a full morning and just keep hitting redial while doing other tasks. Also make sure you re'calling the main UI number 1-800-300-5616 (not) the appeals number initially - you ll'have better luck getting through to someone who can help with the determination notice issue.

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I just want to add that if you're still struggling to get through to EDD after trying all these methods, you might also consider reaching out to your local legal aid society or unemployment advocacy groups. Many areas have free legal clinics that specifically help with EDD appeals, and they often know the ins and outs of the system better than most EDD reps themselves. Also, I noticed someone mentioned the 30-day deadline - just want to emphasize that this deadline can sometimes be extended if you can prove "good cause" for filing late, which absolutely includes never receiving the determination notice in the first place. Don't panic if you think you might be past the deadline - document everything about your attempts to get the proper paperwork and include that in your appeal. One last thing - make sure your address is updated with EDD both in your UI Online account AND by calling them directly. Sometimes mail gets sent to old addresses in their system even when you think everything is current. This might prevent future issues with important notices getting lost. Stay persistent and don't give up! The system is frustrating but appeals do get resolved when you follow the right steps and keep pushing.

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This is really great additional advice! I hadn't thought about legal aid societies - that could be a game changer if I can't get through to EDD directly. Quick question about the address verification - when you say to update it both online AND by calling, do you need to do anything special over the phone or just ask them to confirm they have the right address? Also, I'm curious about the "good cause" extension for appeals - is there a specific form or process for requesting that, or do you just explain the situation in your regular appeal letter? The idea that the deadline might not be set in stone is honestly a huge relief since I've been panicking about missing some arbitrary cutoff date that I was never even told about.

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@Emma Taylor For the address verification, just ask them to read back your current address on file and confirm it matches what you have in UI Online - sometimes there are discrepancies between different parts of their system. As for the good "cause extension," you don t'need a separate form - just include a detailed explanation in your regular appeal letter about never receiving the determination notice. Be specific about when you were verbally notified, that you checked your mail/UI Online account multiple times, and list all your attempts to get the proper paperwork. The Appeals Board will consider this when reviewing your case. The key is documenting everything - dates, times, who you spoke with, etc. I went through this last year and the good cause provision literally saved my appeal even though I filed almost 6 weeks after the original deadline.

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I had an interview last month and it was actually pretty quick and painless. The EDD interviewer just asked me to clarify why I left my job (I said laid off but my employer reported performance issues). We sorted it out in about 15 minutes and my claim was approved 2 days later. Just be honest and have any documentation ready like emails about your separation or severance agreement. The interviewers are actually pretty nice if you're prepared.

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You got LUCKY!!! My interviewer was awful and kept trying to trip me up with weird questions! Felt like a criminal interrogation not an unemployment interview!!!

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One more thing to keep in mind - sometimes EDD sends you tasks to complete in UI Online that can affect your determination timeline. Make sure you check your UI Online account daily and complete any tasks or questionnaires they send promptly. This can prevent unnecessary delays. Also, when you do start certifying, answer all questions carefully. Mistakes on certification can trigger additional reviews or interviews. The work search requirements are being enforced again, so be prepared to document your job search activities for each week you certify.

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Thanks for the additional advice! I've set a reminder to check UI Online daily. For the work search activities, do you know how many jobs we need to apply to each week to satisfy the requirement?

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