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This is such a relief to read! I'm currently dealing with a disqualification issue myself - been stuck for about 3 weeks now. My employer is claiming I was a no-call/no-show, but I actually have text messages showing I told my supervisor I couldn't come in due to a family emergency and never heard back about my schedule. The whole situation has been a nightmare and I've felt so alone in this process. Reading everyone's experiences and advice here is incredibly helpful. I'm definitely going to try the 8 AM call strategy tomorrow and specifically ask for a tier 2 specialist. The financial stress has been eating me alive - I've had to ask family for help with basic expenses which is so embarrassing. Thank you for sharing your success story Dylan, and thanks to everyone else for all the practical tips. It gives me hope that this can actually get resolved if I'm persistent enough!
Your situation with the text messages should definitely work in your favor! Having written proof that you communicated about the family emergency is huge - that's exactly the kind of documentation that shows you didn't just abandon your job. Make sure you have screenshots of those texts ready when you call, and if possible, try to get any records showing you didn't receive a response from your supervisor. No-call/no-show claims fall apart pretty quickly when there's evidence of communication. Family emergencies are also protected reasons for missing work in many cases. The 8 AM strategy really does work - I was skeptical at first but it made all the difference. Don't let them put you off with vague promises to "review your case" - push for immediate resolution since you have clear documentation. Three weeks is already way too long for something this straightforward. Hang in there, you're not alone in this mess and it will get resolved!
This thread has been incredibly helpful! I'm on week 4 of disqualification hell and was starting to lose all hope. My situation is that I was working part-time at two different jobs, and when one of them let me go due to "performance issues" (which I completely disagree with - I think they just wanted to avoid paying unemployment), the other job cut my hours from 25/week down to 8/week. So I'm technically still "employed" but making almost nothing. EDD is saying I'm disqualified because I'm still working, but I'm barely making $120/week now versus the $480 I was making before. I've tried explaining this to three different reps and they all seem confused about partial unemployment rules. Reading all your advice about asking specifically for tier 2 specialists is game-changing - I had no idea that was even an option! I'm definitely calling at 8 AM tomorrow and being way more assertive about getting someone who actually understands these complex situations. The stress has been unreal - I've been behind on rent for two months now and my anxiety is through the roof. Thank you Dylan for sharing your success story and giving all of us stuck in this nightmare some actual hope!
Your situation with partial unemployment is definitely confusing but you should absolutely qualify for benefits! Going from $480/week to $120/week is a massive reduction that EDD should recognize. The regular reps often don't understand the partial unemployment rules - it's not just about being "employed" or not, it's about substantial reduction in hours and earnings. When you call at 8 AM tomorrow, make sure to specifically mention "partial unemployment due to significant hour reduction" and ask for a tier 2 specialist who handles partial claims. Have your pay stubs from both the old schedule and current schedule ready to show the dramatic difference. Also, when one job ended and the other cut your hours, that's actually two separate qualifying events. Don't let them dismiss your case just because you're still technically working - the whole point of partial unemployment is to help people in exactly your situation! Four weeks is way too long to be stuck on something this clear-cut. You've got solid grounds for benefits and just need someone who actually knows the rules. Stay strong and don't give up!
I'm going through this exact same situation right now! My benefit year ends in June 2025 and I exhausted my benefits in January. I called EDD three times and got three different answers from different reps - one said it would automatically renew, another said I need to file a new claim immediately, and the third said to wait until my benefit year ends. Based on everyone's responses here, it sounds like the third rep was correct. I'm going to set a calendar reminder for the day after my benefit year ends to file a new claim. It's frustrating how inconsistent the information is from EDD phone reps! One question for those who've been through this recently - did you have to do the whole ID.me verification process again when you filed your new claim? I'm hoping to avoid that hassle if possible.
I can relate to getting different answers from EDD reps - it's so frustrating! From what I've been reading here, you're right that the third rep gave you the correct info. Regarding ID.me verification, I actually had to go through it again when I filed my new claim last year. It wasn't as bad as the first time though - the process was faster and I didn't have to wait weeks like I did initially. I think they may have streamlined it since the early pandemic days. Just be prepared to potentially do it again and maybe set aside some extra time when you file your new claim in June. The calendar reminder is a great idea! I'm doing the same thing for when my benefit year ends. Better to be proactive than wait around for something that won't happen automatically.
I'm actually dealing with this same situation right now and all the responses here have been super helpful! My benefit year ends in August 2025 and I exhausted my benefits back in March. After reading through everyone's experiences, it's crystal clear that nothing happens automatically with EDD - you definitely need to file a new claim right after your benefit year ends. I was also told conflicting things by different EDD reps, so it's really reassuring to hear from people who've actually been through this process recently. I'm going to follow everyone's advice and set a calendar reminder for the day after my benefit year ends to file that new claim. Also going to start gathering all my employment records now so I'm prepared - sounds like having everything organized beforehand makes the process smoother. Thanks to everyone who shared their experiences, especially those who mentioned the timeline (3 weeks seems typical) and potential phone interviews. This thread should be bookmarked for anyone going through this confusing situation!
Have you checked if there's an option to switch to direct deposit instead? Might be faster than waiting for a card.
I went through this exact same situation last year! It took about 6 weeks but I finally got my card. A few things that helped me: 1) Try calling early in the morning (like 8 AM sharp) - that's when I had the best luck getting through. 2) Make sure to have your social security number and claim info ready when you call. 3) You can also try the UI Online portal to see if there's any status update on your card. Don't lose hope - I know it's super stressful when you need those funds, but it will come through eventually!
Thanks for sharing your experience! The 8 AM tip is really helpful - I never thought about timing it that way. I'll definitely try calling first thing in the morning. It's reassuring to hear that yours eventually came through after 6 weeks. How long did it take once you actually got through to someone on the phone?
anyone else feel like the whole system is rigged against us? like, why is it so complicated just to get the help we need? 🤔
Hey Amelia! I went through this exact same situation last year when my restaurant cut my shifts from 5 days to 2 days a week. Here's what I learned: you'll likely qualify for partial unemployment benefits since your hours were reduced through no fault of your own. The key is to report the change immediately when you do your weekly certification - don't wait! They'll calculate your partial benefits based on the difference between your old wages and new wages. Also, make sure to keep all documentation about the hour reduction (emails, schedules, etc.) because sometimes they ask for proof. The good news is you can still collect benefits while working reduced hours, which really helped me bridge the gap until I found something better. Hang in there! 💪
Maya Jackson
Not to be that guy, but have you tried faxing your documents? I know it sounds like we're back in 1995, but it worked for me when the online system was being glitchy.
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Tristan Carpenter
•omg who even has a fax machine anymore? 😂
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Maya Jackson
•There are online fax services! Welcome to 2023, where we use the internet to pretend it's 1995 lol
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QuantumQuasar
I'm going through the exact same thing right now! Filed my SDI claim 3 weeks ago, completed the waiting period, submitted all docs including the doctor's forms, and... crickets. It's so stressful when you're already dealing with a disability and then have to worry about money too. I've been checking the portal obsessively but there's literally no update since I submitted everything. Really hoping someone here has found a solution that actually works!
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Gianni Serpent
•OMG yes! It's like we're all living the same nightmare right now. The stress of dealing with a disability is bad enough without having to worry about whether you'll be able to pay rent. I've been in the same boat - obsessively refreshing that portal hoping for literally ANY update. Have you tried any of the suggestions people mentioned above? I'm thinking about trying that early morning calling strategy that @Skylar Neal mentioned. We shouldn't have to jump through all these hoops just to get the benefits we're entitled to! 😤
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